Consumer Reviews of UTICA BOILERS boilers

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Date created: 2009-05-30 Name: Matthew Mitchell
Years owned: 5

Satisfaction Rating:
Review:
"UTICA BOILERS STINK"
I would never buy another Utica Boiler. They leak and in 5 years we have had 11 service calls. I would rate this a consumer worst buy.

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Date created: 2009-04-13 Name: UTICA BOILERS
Years owned: 1

Satisfaction Rating:
Review:
"UB90 Boiler"
New Boiler ( ub90 ) installed Sept. 2007, Boiler Chanber - Casting Defects - Water Leak In Oct 2008 - utica Supplied replacement Exchanger / All labor cost not Covered. Then April 2009 - Same Problem Again. Water Leaking In Casting of Heat Exchanger, Defects Found Again !! utica will not support or Cover This Problem. Plumbing Supply house has to take lagal action against utica to get refund and warranty on the ub90.

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Date created: 2009-04-13 Name: UTICA BOILERS
Years owned: 3

Satisfaction Rating:
Review:
"UB90 never use"
I built a new home just over three years ago, since then I have not had a winter that didn,t include some sort of boiler repair, (not maintenance),I own a Utica ub90-175. I am in the building trades and I am going to publish a letter and distribue it to every contractor I know to warn them about the poor quality of this product. buyer beware!!!!!

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Date created: 2009-04-06 Name: UTICA BOILERS
Years owned: 6

Satisfaction Rating:
Review:
"DISSATISFIED UTICA BOILER OWNER"
Upon moving into my 1926 townhouse I installed a new utica boiler, hoping to avert any problems entailed with an old,inefficient system. I have lived in several other 1920's homes, all with older, even original boiler systems and this new utica does not compare with even the oldest, which never gave me a problem! In six years I have had to replace the heating unit three times when the boiler failed (usually on a weekend or at night in the dead of winter). Cost of the part was the least of the expenses, the highest cost being installation/service call cost. is there a "lemon law" regarding boilers? The company that installed the unit says that failure of this part is common, but that you cannot predict when it will happen, even if you are,as I am, concientious about having the unit maintained yearly. one should be able to invoke a "bad product"law to recover money wasted on service to keep the thing going! Thoroughly disgusted with this product. my old units from the 1920's were far more reliable.

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Date created: 2009-03-20 Name: UTICA BOILERS
Years owned: 17

Satisfaction Rating:
Review:
"ThermoTron"
I put this ThermoTron unit in to replace a relic. This unit ran perfect for 3 years with out any serice or ajustments. plenty of heat and hot water.

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Date created: 2008-12-12 Name: Jeff Daru
Location: Quincy, MA
Years owned: 3

Satisfaction Rating:
Review:
"WORST BOILERS EVER MADE"
Over the past 15 years I have installed many Utica boilers with no problems. I recently built a new home and installed a Utica UB90, what a mistake, worst boiler ever made. I have replaced the hot surface igniter six times since installed. I have spoken with a number people at Utica and they tell me that this is normal, what a load! Anyone want a boiler! Going back to Burnham, at least they warranty their products.

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Date created: 2008-11-01 Name: PND
Location: Newton, MA

Satisfaction Rating:
Review:
"Real Eatate Developer"
I'm a Real Estate Developer and have used Utica boilers for years on all my projects. I have never had a problem with them, they are reliable, efficient and cost effective.

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Date created: 2008-01-18 Name: Martin Hayden
Location: Fitchburg, Massachusettes

Satisfaction Rating:
Review:
I am a contractor in Massachusettes, I had the missfortune of doing a warrenty replacement of a UTICA steam boiler this company is the worst company I have ever delt with, I have called their rep eight (8) times since November 12,2007 it is now Jan 18,2008 and I have still not received a response. I WILL NEVER RECOMMEND OR INSTALL A UTICA BOILER AGAIN

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Date created: 2006-08-20 Years owned: 1

Satisfaction Rating:
Review:
THIS BOILER WAS INSTALLED WRONG by a contractor and he never came back to clean or check is installation the efficiency of this boiler is very bad the way it is presently working I have contacted two other heating contractors one wan'ts 1,800.00 to change piping and will not gaurantte it would help. The other contractor said he does not want to get involved.

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