Consumer Reviews of UTICA BOILERS boilers

Read more about UTICA BOILERS boilers

Read reviews of other Boiler brands

Write a review

1 2 3 4 5 6 Next >>

---

Date created: 2013-05-09 Name: J. Buckley
Location: Manchester, CT

Satisfaction Rating:

Review:
"Utica Boiler 41 Years Old"
This boiler was installed in 1972. Original boiler, I have owned it for ~38 years. No problem with the boiler itself. A few problems with gas valve, solenoid valves and a pump. No leaks. I'm in the process of getting quotes now to replace it. Still works fine, but I'm worried about it's age and I'd like better efficiency. But after reading some of these reviews, I'm wondering if I should!

---

---

Date created: 2013-03-31 Name: Rich
Location: Maplewood, NJ

Satisfaction Rating:
Review:
"I'll Take Another 17.5 Years"
Our Utica boiler cracked after 17.5 years in service. Had it serviced every fall and it worked fine throughout. Just installed another. This one will out-live me.

---

Date created: 2013-02-21 Name: E. Cenerizio
Location: Northern NH

Satisfaction Rating:
Review:
"Nothing but problems."
Purchased a ub95m-200 boiler Aug. 2008 for its high efficiency. Installed in my new home in Northern nh. Unit locked out because the line voltage unit kept malfunctioning. After that the modulating blower kept running and locking the boiler out. Both my plumbers told me I should never have installed this type of unit as the see nothing but problems but I wanted the high efficiency. I should have listened to them. Instead of making any more repairs or service calls I am going to replace unit with an old reliable recommended by the plumber. Stay away from the Dunkirk/Utica Modulating condensing boilers and buy the slightly less efficient mechanical boilers.

---

Date created: 2013-02-21 Name: mr X
Location: NJ

Satisfaction Rating:
Review:
"mr x"
It is a very bad boiler brand. Broke coil in one year and panel broke 2 years. Cast aluminum broke leaking third year. Very bad warranty

---

Date created: 2012-12-29 Name: OneOpalAngel
Location: nj

Satisfaction Rating:
Review:
"No...just NO"
Bought one of their units only two years before...heat goes out...come to find out that they sent us a defective unit...THERE Was a hole in it!! Dripping fluids for gawd knows how long...ughh...finally completely rusted on the inside...pilot extinguished...mid December...no heat. Lay out about 2200 fora new one because it would have taken 3 weeks and a huge headache to get a replacement part...not to mention the cost of installation...$600. During all this I contacted Utica...yeah...and nothing for two weeks. We get a call from their legal team...yeah..huh??...advising us that the policy is only to reimburse $400...the cost of the part...REALLY...UHM...NO...JUST No. They sold a defective unit....putting my family in the cold...and possibly in danger...and then have the nerve to sic their legal team on me. Yeah..huh?...i think not...i called a lawyer. This has to stop. Consumers are tired of being taken advantage of by companies like this sideshow, and quite frankly..it's disgusting. Do not invest in any of their units...seriously.

---

Date created: 2012-12-12 Name: Robert
Location: Morrisville, PA

Satisfaction Rating:
Review:
"Don't buy a Utica boiler!"
Don’t buy a Utica boiler! I bought a high end, 90% efficiency cast aluminum Utica ub90-150 boiler. Installed in September 2010. Soon we discovered an internal gas leak, promptly fixed by installer, but very dangerous and should never happen. 2 years later, the main cast aluminum heat exchange unit developed a water leak right in the middle of the main casting. (not at a fitting). Again, should never happen. Parent company, ecr International, has a strict policy to do only the bare minimum required by the warranty, (some parts, no labor). Ecr supplied a new casting and some gaskets, which will require two technicians from my local service company 8 hours each to completely disassemble & reassemble my boiler ($800, my expense). Amazingly, I had two different representatives of ecr customer service each tell me “this happens all the time”.

---

Date created: 2012-11-27 Name: Cheryl
Location: Beloit WI

Satisfaction Rating:
Review:
"Don't buy one!"
Problems every year since installation in 2005. Igniter replaced almost every year, water leak, and now a broken burner. Gas leaked into the house, could have been a disaster. When I call the company, they listen sympathetically, then refer me to the regional sales manager who won't return my calls. There needs to be a class action against them. I had heard they had a good reputation, and I'd think they would do anything to keep it, but evidently not.

---

Date created: 2012-10-30 Name: rtravis
Location: Broadalbin, NY

Satisfaction Rating:
Review:
"UB90 Junk"
Junk, bangs like a garbage can when it ignites, cracked manifold the second year, customer service is useless, warranty repairs are a joke, buy something else don't waste your money on this junk,

---

Date created: 2012-10-08 Name: Mark M
Location: Syracuse, NY

Satisfaction Rating:
Review:
"UB95M-200 is a poorly designed and poorly supported product."
Spent the big $s 4 years ago to buy their top of the line 95% efficient gas boiler. Now the Printed Circuit Board in the control module needs to be replaced, apparently due to their faulty design and/or manufacture. I'm basically held hostage by their complete lack of support for their product. Not to mention that its taking 2 days to get here, although I'm 1 hour from Utica. That's what I get for buying a locally made product, that's "made in the usa"....

---

Date created: 2012-10-08 Name: M. Waterman
Location: Jersey City, NJ

Satisfaction Rating:
Review:
"Great Boiler!"
I've had this boiler for over 16 years, and it's still going strong. It was installed correctly and I am very happy that I have it. I have never had any trouble with it, or had any maintenance on it or needed any.

1 2 3 4 5 6 Next >>

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.