Consumer Reviews of Triangle Tube boilers

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Date created: 2013-02-01 Name: Larry Aszmann
Location: Minneapolis MN

Satisfaction Rating:
Review:
"Can't Get Parts"
Boiler shakes the whole house when in high-fire mode. Replacement parts are not readily available and the unit was installed 3 years ago.

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Date created: 2013-01-31 Name: Laurence Bates
Location: Lansing, Michigan

Satisfaction Rating:
Review:
"Smart 40 Indirect Water Heater Junk"
I have the Triangle Tube Prestige Solo 175 boiler and a Triangle Tube Smart 40 Indirect fired water heater. The boiler needed the cut off valve replacing twice early on but has worked fine since then. The water heater however rusted out after less than two years. How can a stainless steel boiler rust out? In my case it appears that the inner boiler for the hot water is stainless but the outer jacket for the boiler water has a regular steel cap and that rusted through so badly that it cannot be repaired. I am really ticked off that Triangle Tube is passing this off as a stainless steel water heater when it appears to be anything but that.

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Date created: 2013-01-25 Name: Rob

Satisfaction Rating:
Review:
"Home owner"
This unit is 2 years old and I have had nothing but problems. The unit keeps on putting up error codes. The hot water keeps shutting off. The worst part about it is I have tried to contact the company on several occasions and I have not even gotten a call or a email in return. The oil company that is responsible for the units yearly service does not even know how to work on them. One service tech told me. Listen guy I am a oil guy not a propane guy. This unit sucks all around. I wish I still had my oil furnace from 1963. At least I expected that unit to crap out on me.... But it never did. Go figure.

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Date created: 2012-12-06 Name: Bad Triangle Tube
Location: WI

Satisfaction Rating:
Review:
"Horrible"
Very unreliable and error codes at least once every 1-2 months (sensor errors).

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Date created: 2012-11-28 Name: Margaret snyder

Satisfaction Rating:
Review:
"Do Not Buy"
Boiler was installed in 2010 and we have had nothing but problems with it. Several service calls and nobody can fix, tech support at Triangle Tube was rude and of no help. Seriously wish I had seen all of these reviews before purchasing such an expensive unit

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Date created: 2012-10-07 Name: Jessica Oski
Location: Burlington, VT

Satisfaction Rating:
Review:
"DO NOT BUY THIS PRODUCT"
Only buy this product if you want to burn money instead of fossil fuel. We had spent almost as much as the purchase and installation (9000) on service and parts since we purchased the product - 5 years ago. so infuriating.

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Date created: 2012-09-23 Name: arnie procyshen
Location: thunder bay ontario.

Satisfaction Rating:
Review:
"You better give your head a shake before you buy a Triangle Tube Prestige"
I have had my Prestige Triangle Tube for almost 5 years. I bring in a trained tec every 3 months to get this thing working. Good thing I have forced air as a back up. there has been no saving but you can save yourself a headache by not getting one.

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Date created: 2012-09-04 Name: J Beaudin
Location: Michigan

Satisfaction Rating:
Review:
"Sales Rep for Distributor"
I've sold boilers over 25 years and seen the oldest 80% and less efficiency to the newest 98% efficiency, anybody that has a problem with whatever line boiler you have had put in. You need to have a strong contractor that has schooling on that brand he sells. Then the dealer needs a strong relationship with his distributor and then with the manufacture. If you hire the right dealer you will be satisfied even with a problem . Price doesn't make a good dealer because if he's the cheapest he doesn't have the time for training, the right tools , the relationship with the distributor, or the manufacture. Any problems I've had were taking care by the dealer threw the distributor threw the manufacture.

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Date created: 2011-12-30 Name: G. Schulze
Location: Ironwood, MI
Years owned: 1

Satisfaction Rating:
Review:
"VERY DISSATISFIED"
I have to agree with all those people who are not satisfied with the boiler. I have had mine since last January and the contractor, technicians and sales people still cannot figure what is wrong with it. How do I go about getting rid of it and getting my money back? So disgusted I can't even measure it. Anyone who has ditched theirs and gotten a refund let me know. I can't afford another $8,000 for a furnace. Thanks for any feedback on getting rid of it and getting my money back. genschulze@yahoo.com

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Date created: 2011-12-02 Name: Paul Burk
Location: pennsylvania
Years owned: 1

Satisfaction Rating:
Review:
"triangle tube challenger cc105"
Having lots of problems. had it installed june 2011, nothing but problems. Keeps going into hard lockout code 4; fortunately for me, had it installed by a large utility company that backs its on year warranty, but if we go on vacation in the winter, and the house freezes, who is going to pay for that? Stay away from this unit, the concept is great, the execution and functionality is not yet acceptable. will probably replace this when the warranty expires.

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