Consumer Reviews of Triangle Tube boilers
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Location: CT
Years owned: 1
Satisfaction Rating:
Review:
"no heat during storm"
Don't buy this unit if you live in the Northeast or any place that has power outages. This unit will not work off a generator. My 70 year old parents went without heat for a week because Technical support at Triangle Tube had no idea how to get the boiler up and running. We replaced the old generator with a new high tech generator, properly grounded the generator, and added an inline power filter and nothing worked. We even tried an inverter that produced a true sine wave and still the machine would not work. It was until we turned on every light in the house, two hair driers, two electric heaters and the oven the furnace would work but not reliable. Triangle tube still has no idea for a fix and neither does the heating company. If there is no fix the unit will be replaced come spring time.
Location: Flagstaff, AZ
Years owned: 1
Satisfaction Rating:
Review:
"Professional Installer"
I recently had a PS 175 installed in my home in Flagstaff approx 11 months ago. The contractor did a wonderful job on the installation. I am very surprised on how quite the unit is. I would definitely recommend this unit to other people looking for a dependable heat source.
Location: Toronto ON
Years owned: 1
Satisfaction Rating:
Review:
"Triangle Tube Challenger"
Had Triangle Tube Challenger installed 4 months ago and it has never worked properly. Constantly has to be reset to get hot water. When heat function is working, hot water function shuts off. The installer and company technicians have spent so much time trying to get this unit to work that they seem part of our family.
Location: Portland
Years owned: 7
Satisfaction Rating:
Review:
"Love My Boilers"
I own 17 different rental properties in the Portland area. I had my contractors install the Triangle Tube Prestige Solo Series Boilers in each one them for my radiant heating systems. They have performed so well I recently purchased three more for my private residence.
Years owned: 1
Satisfaction Rating:
Review:
"Unreliable"
We have had nothing but problems! The boiler will go into hard lockdown whenever it feels like it. I am considering buying a new boiler.
Location: Homer, Ak
Years owned: 3
Satisfaction Rating:
Review:
"Home Owner"
I have a Delta Elite f-25. This is the most unrelible furnace I have ever owned!!!! In the 3 years that we have lived in this house something has failed every winter. Came home once and the house was 34 degrees and outside temp was 10. Next time it flooded my floor with hot water. Twice more for failed parts. Twice the burner shut down. Once it started klacking loudly and shut down. If it didn't cost over $7000 to install I would change it out!!!
Location: Bellingham, MA
Satisfaction Rating:
Review:
"Shop against other options"
Installed Triangle Tube Prestige Excellance in home..what a title! Worked well first year. Unit stopped working in November. Columbia Gas of Massachusetts Guardian Care cancelled my membership after techs failed to find or fix problem. No training on high efficiency equiment. Installer fixed dhw thermostat. Now having repetitive noises while heat running that no one can figure out. I would not buy again or recommend this equipment.
Location: Chicago, IL
Satisfaction Rating:
Review:
"Piece of Garbage"
Along with several other reviewers, I too have had nothing but problems with this poorly designed piece of garbage. The blower uses a plastic fan that disintegrates from the heat the unit generates. Keep in mind that this is a boiler system with a purpose to generating heat! Triangle Tube offers a silly one year warranty from the date of sale to the contractor. That is the key phrase "to the contractor". The company is well aware of the fact that contractors often purchase these units well in advance. It may take 6 mo's to a year before the system ever gets installed, Leaving the homeowner with the false understanding that they have a warranty, when in fact in most cases the warranty has already expired prior to their installation.
Location: Minnesota
Satisfaction Rating:
Review:
"prestige 110"
HIGH EFFICIENCY?? more like high repair costs! I had our Presgige 110 installed in 2008. It worked as it should for the first 2 years, but now it has stopped working a total of 6 time is the past 2 months. The furnace installers have been out three times to replace parts when a reset wouldn't restart the machine. Its still not reliable so we are forced to stay home with an unreliable heating system, unsure of when it may fail and lead to frozen pipes. Not wise to pay premium price for a piece of poor quality workmanship
Location: Virginia
Satisfaction Rating:
Review:
"premature failure"
HM G-25 "Phase III" The contract was for a larger unit, but while I was briefly away, the installer convinced my wife that this smaller unit was sufficient. We never had sufficient hot water for a good shower. Perhaps this was an element in some of premature failure. Failing elements include flame sensor, blower, water pressure relief valve.
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