Consumer Reviews of PEERLESS boilers

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Date created: 2011-01-02 Name: Mary Walsh
Location: Farmington, MN

Satisfaction Rating:
Review:
"Pinnacle"
We've had our Peerless Pinnacle gas fired boiler for 4 years. Our basement is dry but we've had problems with corrosion from the beginning. Our installer was top notch and has stood behind us every one of the many breakdowns (Peine Plumbing and Heating). It's 52 degrees in my house this morning and it's the second time in 3 days that it wouldn't come on. This is the poorest quality product I've ever had the misfortune to buy. It's a Lemon with a capital L.

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Date created: 2010-12-11 Name: bill sipple
Location: fargo nd

Satisfaction Rating:
Review:
"pi 140"
after 3 years boiler failed had very little support from reps the heat exchanger is designed to fail

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Date created: 2010-12-07 Name: M Matthews
Location: Sidney, Ne

Satisfaction Rating:
Review:
"f-09 code"
Have had this boiler for just over 2 years. Since last may 2010 has not worked properly. Has F-09 error codee that flashes and the furnace shuts off. Have to reset this 2-3 times a day and we cannot leave home in the winter for more than a day or 2 or pipes will freeze. Installer does not seem to be able to fix this. Company seems clueless. Now may have to replace a 2 year old furnace, which I cannot really afford.

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Date created: 2010-12-02 Name: steve hegel
Location: phelps ny

Satisfaction Rating:
Review:
"service manager"
i read all these bad reviews and the one thing that stands out is that most people have had inexperienced untrained hvac companies do the work.i have sold and installed many peerless boilers and have had no issues other than routine maintenance. people are looking for the cheapest quote least expensive option!!!!!!!!!!! you got what you paid for so quit complaining.

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Date created: 2010-11-29 Name: m. bern
Location: boston, ma

Satisfaction Rating:
Review:
"Pinnacle High Efficiency Gas Boiler"
6 years ago I spent almost $10k to have a Pinnacle system installed in my home. In spite of its btu rating it struggles to keep my home warm. After only 3 years of operation the blower motor assembly failed- that cost me $1000. It seems to have a problem shutting itself down and I have to cycle power on the boiler to get it running again, especially if you are away from home during a cold winter. I called peerless directly and asked them if the system was ok to charge with antifreeze- could not get any meaningful answer. it's down again and i am thinking why should i spend another $1k or $2k to have it repaired. I will never buy another peerless

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Date created: 2010-11-18 Name: robert ervin
Location: omaha,ne

Satisfaction Rating:
Review:
"rust"
had a series mi/mih installed one year ago and my boiler has rust everywhere,my water heater next to it is 10 years old no rust,does peerless cover this and do you make your product to rust

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Date created: 2010-11-04 Name: G. Bliss
Location: Paramus, NJ

Satisfaction Rating:
Review:
"pinacle"
Have had to replace inducer fan on unit 4 years old part was not available at any local suppliers (north NJ)and cost in excess of $700. + labor

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Date created: 2010-11-04 Name: T Krause
Location: NH

Satisfaction Rating:
Review:
"T Krause"
We have owned this boiler for 4 years. It is such an oil hog!!! Now the cast iron observation door has cracked. What about the 10 year warranty on cast iron parts...you can only contact peerless through email and they say "contact your heating person". DO NOT buy their products unless you like huge oil bills and useless customer service for warranty. Maybe they are hoping I get discouraged and just pay to have it fixed.

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Date created: 2010-09-21 Name: L. Krebsbach
Location: Stacy, MN

Satisfaction Rating:
Review:
"Do not buy- they are terrible"
We have had the unit for five years now and have nothing but trouble. They would not stand behind their unit even when the dealer said it has problems. They told me I should have purchased an extended warranty. Why?? It broke the first year and every year thereafter. Horrible customer service. Would NEVER BUY AGAIN! I have a second boiler..Munchkin..works great never down and was installed at the same time.

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Date created: 2010-09-17 Name: John Daviduke
Location: Elmwood Park, IL 60707

Satisfaction Rating:
Review:
"Peerless Boiler"
Very good, quiet, and has lowered my heating gas bill.

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