Consumer Reviews of PEERLESS boilers

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Date created: 2013-06-16 Name: Alex Provan
Location: Wolcott, NY

Satisfaction Rating:

Review:
"This Company and its Products are a JOKE"
New home constructed in 2004 and equipped with a Pinnacle boiler. Within 3 months, it failed and was rebuilt under warranty. Next year, it failed again and this time it was replaced with another Pinnacle. When it failed a year later it was replaced with a Purefire, which worked well for about two years, and then the cycle began again. The last repair bill a month ago was more than a third the cost of a new one. And, it has failed again! I am now replacing it with a different brand, but the reviews on them are not much better than the performance I've experienced with the Peerless Junk.

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Date created: 2013-04-25 Name: Jimmy
Location: Harrisburg, PA

Satisfaction Rating:
Review:
"Works great"
We purchased our Peerless Purifier gas boiler in 2010 and have been very happy with it. We went from an oil boiler to gas and our heating bill dropped 75% for the winter. Very quiet unit. The only issue since the installation was the boiler didn't light twice - the dealer came and cleaned the ignition twice. The third time they installed an ignition that was about an inch or two longer and that solved the problem. No issues since then. Sorry to read the other unhappy reviews but we would definitely buy our Peerless boiler again.

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Date created: 2013-03-10 Name: Matthew
Location: MN

Satisfaction Rating:
Review:
"JUNK! Do no buy! Igniter fails weekly."
I signed up just to chime in, and am hoping that perhaps some kind of lawsuit will be brought against this company. We purchased our home this past Summer, and our first winter has been nothing but a cold, cold nightmare as the unit continuously suffers from an ignition failure. I have learned to clean the igniter, and that usually helps, but it is still failing constantly. Do not purchase these units.

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Date created: 2013-01-07 Name: Bill
Location: MA

Satisfaction Rating:
Review:
"Worst ever!"
The Peerless Pinnacle gas fired boiler was going to be efficient. Professionally installed in 2003 October. Heated house that Winter. Broke down October 2004. Could find no heating company to perform repair. Peerless would not do anything to make get unit running, it was under warranty. Finally, removed it, installed an oil fired boiler (not Peerless) and this one has been perfect for 8 years with only routine cleaning. Very poor company. This cost me a lot due to re-installing and oil tank, the cost of the bigger gas line initially, etc. I will NEVER buy a Peerless boiler. If you like Peerless, I will sell you this $2,000 unit cheap. In MA. $500 takes it.

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Date created: 2012-12-06 Name: N. Wright
Location: Massachusetts

Satisfaction Rating:
Review:
"2 cracked boilers in 16 years"
I installed a new Peerless steam boiler in 1996, it cracked in 2004. The warranty only covered the cracked section and it cost more for a plumber to breakdown the boiler and replace the section than it cost to buy a new model. The second new boiler cracked 8 years later in the same place that the first boiler cracked. I have been fighting with Peerless for 3 months and they claim that hard water is the cause. Do no buy a Peerless steam boiler, the company does not stand behind its products.

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Date created: 2012-11-30 Name: Pete Raketic
Location: Valparaiso,Indiana

Satisfaction Rating:
Review:
"Absolute junk"
This product is junk. I Was told by Peerless Tech support they have never encountered the problem I am having. But reading other reviews it is common. When the outside temp gets cold I have to replace the igniter 5-6 times a winter. We have replaced virtually everything on this unit and it's only 7 years old. The standard error we get is f09. I would participate in any action against Peerless to get this resolved.

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Date created: 2012-11-13 Name: Michele

Satisfaction Rating:
Review:
"Interested In Class Action Suit"
I myself have had nothing but trouble with this boiler costing me ridiculously amount of money. I am interested in starting a bbb report or Class Action Suit to get these pieces of junks replaced. Anyone else interested?

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Date created: 2012-11-06 Name: MT
Location: NY

Satisfaction Rating:
Review:
"Oil fired since 1978 NO Problems ever!"
Never had any issues with this boiler except the occasional burner issue. I will be replacing with the ect series oil only due to age.

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Date created: 2012-10-02 Name: Bob
Location: Southern New England

Satisfaction Rating:
Review:
"Mechanical Engineer"
I've got to believe that the majority of complaints on this site are the result of bad installation / application. Having specified and personally installed just about every brand of Boiler listed on this site, I am a huge fan of Peerless! Putting a "Super, high efficiency yada yada yada..." boiler in an ordinarily constructed older home is just asking for trouble! When a consumer picks a heating system on efficiency alone and garners technical expertise from google well... There you have it. application & installation rule!!!

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Date created: 2012-03-26 Name: murry
Location: Toronto,Canada
Years owned: 8

Satisfaction Rating:
Review:
"Piece of cra####"
Do not buy this brand. I got 1 year trouble-free then replaced all sensors, motherboard, harness and all wiring to control panel. Now constant f-09. Unable to take vacation for 6 years as pipes will freeze when I am away. No more this summer out this crap goes and in with a viessman. Will not buy another North American manufacturer of condensing boilers as they are mostly second rate obsolete technology with lazy r&d and sh#t service.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.