Consumer Reviews of LAARS boilers

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Date created: 2012-10-13 Name: jimmy
Location: Holmdel

Satisfaction Rating:
Review:
"PROBLEM EVERY YEAR"
This is the worst undependable boiler every year, like clockwork, there is a problem and it it only 5 years old. STAY AWAY FROM THIS BRAND PLEASE RECOMMEND THE BEST BOILER AVAILABLE SINCE I CANNOT TAKE CALLING FOR REPAIR EVERY YEAR

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Date created: 2012-08-17 Name: B. Wall
Location: Gloucester, MA

Satisfaction Rating:
Review:
"Piece of Crap"
If you want to spend at least $1,000 a year, ever year, replacing worn out parts on your boiler, then the laars boiler is for you. Good luck finding somebody who knows how to fix them. STAY AWAY!

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Date created: 2012-07-16 Name: Ed Hyland
Location: Charlotte, N.C.

Satisfaction Rating:
Review:
""THE GOOD OLD DAYS""
July 16 (daddy's birthday) When my mother purchased a laars edp boiler 15 yrs ago, we thought we were installing a Cadillac to replace the pieced together collection of used parts my plumber daddy installed over the years. He had disabled all of the safety interlocks on the boiler and made strange noises in the middle of the night. I used to have nightmares about our house burning down because of that boiler in the basement. Well comparing the old piece of junk my daddy installed over the years with the nice new laars boiler, I think we could easily say the cost has driven up astronomically. We likely could have operated the old system for 50 more years for the same money mom has spent on the initial installation and repair costs for the several thousand dollar replacement components over these 15 yrs. The bad part about it is I didn’t read all of these 15 terrible consumer reports before telling the repair man to bring us a replacement control unit module. Sadly it is probably just a $2 capacitor that needs fixing, but mom will have to shell out $1100 to replace the whole control module to able her to again wash her face with hot water. The good old days really were great! Daddy's old furnace was noisy and looked like junk, but it ran better and cheaper than mom's new replacement Cadillac.

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Date created: 2012-07-10 Name: Willie Conklin
Location: new york

Satisfaction Rating:
Review:
"service"
We had a hard time finding a contractor for our laars boiler . It was not hooked up proper from day 1 . Runs like a swiss clock

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Date created: 2012-01-29 Name: LINDA DUFF
Location: French River, Ontario
Years owned: 8

Satisfaction Rating:
Review:
"TOTAL WASTE OF MONEY"
When we built our retirement home in 2003-2004... we thought we were putting in a high-end system that would be efficient, cost effective and give us years of good service. We were wrong! The Laars Endurance ebp 110 has cost us literally thousands in repairs and parts. We had our first issue 27 months after installation. The flame igniter has been replaced 6 times now, the actuator valve & switch replaced, inducer ventor motor burner column replaced. The warranty on parts is generally 1 year and they need to be replaced after 1 year no doubt about it! We have had no success with Laars Canada except to say that the techs you speak to on the phone are very nice but can offer no guarantee of hope for resolving any of the on-going issues with this system. No one wants to admit there is a design flaw! We are now keeping this system going until May (using parts from other Laars systems that have been scrapped by their owners)and will put in a furnace, hot water tank and some other system where we can utilize the hydronics in our basement. To say we are frustrated, angry and disappointed is understating our situation.

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Date created: 2011-11-11 Name: Terri Biram
Location: Regina, Saskatchewan
Years owned: 7

Satisfaction Rating:
Review:
"Never Again!"
I have never been so disappointed in a piece of equipment as I am with this Laars EBP110 boiler. I began having problems with it after only 4 years. It is continually Locking Out and my serviceman can not find out why. He has even called the company itself, to no avail. I have had to replace the circuit board twice and the ignitor 4 times. Once after only 6 months. The cost of all the service calls would have been astronomical if it weren't for the wonderful serviceman who doesn't charge me for every call out. I would have been in the poor house years ago if that were the case. Some weeks he is here at least 3 times. I am now looking at having it replaced, but have not decided on a suitable replacement yet. I'm dong my homework this time.

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Date created: 2011-11-07 Name: Joyce
Location: iowa
Years owned: 5

Satisfaction Rating:
Review:
"Dont buy it!"
Nothing has been good about this Laars EBP110 model. We had it new 5 years ago and are finally replacing it with another brand. The company seems to think it couldn't possibly be there problem, even when seasoned technicians are telling me otherwise.

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Date created: 2011-09-06 Name: elizabeth brault
Location: wetaskiwin, alberta canada
Years owned: 10

Satisfaction Rating:
Review:
"waste of your hard earned money"
After the first year we had to put in over a $1000 then it has cost us money every year...finally the installer told us he has replaced every one of the units he has put in. We are looking at 10 to 12 thousand dollars to replace now. ARE You kidding me!!! We hired a professional and this is what you get... so much for warranty, that means absolutely nothing. Its hard to get parts. Why is that my problem? You had no problem taking my money when we built our new house. We have no hot water now because the system has failed again and we don't have another 12 thousand to spend. We live in Alberta Canada where it goes down to 30 below zero....SO Now what do we do?

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Date created: 2011-08-15 Name: Bill Hulse
Location: Manchester, NJ
Years owned: 9

Satisfaction Rating:
Review:
"Troublesome Experience"
After only 2 months of operation, the inducer fan failed. After 20 months, the dhw flow switch failed, and had to be replaced with an improved version (paddle switch) that necessitated additional plumbing mods. The anti-condensing valve was the next to go and after 3 years the unit started making loud roaring sounds upon start-up in high-fire mode. Laars said it is caused by clogged coil assembly, which is costly to replace or clean due to accessibility issues and component cost. No one wants to service Laars units.

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Date created: 2011-07-30 Name: Mill Moore
Location: Hartford VT
Years owned: 11

Satisfaction Rating:
Review:
"Teledyne Laars Endurance"
The boiler chews up ignitor/flame sensor units (at more than $100 each) about every 18 months, and I have gone through four circuit boards (>$300 each)! This is a highly unreliable unit. Local service techs say my problems are typical. They advise against purchase of this brand.

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