Consumer Reviews of LAARS boilers

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Date created: 2013-06-02 Name: R Hubbell
Location: Chazy, NY

Satisfaction Rating:

Review:
"Piece of S$&?"
I have a cottage in upstate New York. We installed the Laars boiler at the recommendation of our contractor. He had the same unit in his shop. We are on our 3 circuit board. Seems every time we have visitors, the unit fails. The service techs can seem to locate problems when they occur. The unit is totally unreliable and expensive to keep running. If I lived there year round, I would have replaced it for my health and well-being. Run, don't walk from this brand if you can. If you're like me reading about these product after it is installed, your contractor owes you an apology..

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Date created: 2013-04-10 Name: J Roberts
Location: Ontario Canada

Satisfaction Rating:
Review:
"We installed a lot of them. Now they are ALL failing."
I own an hvac company in Ontario Canada. A few years back, we were convinced by our supplier to install Laars boilers. What a huge mistake. Almost every one has been a nightmare. The Endurance is one of the worst units I've ever had the misfortune to work on. The corrosive condensate collects in the bottom of the heat exchanger. This is where the ignitor/flame rod assembly and venter motor are located. The condensate, being acidic, makes quick work of them. I have ended up fixing them, over and over, at my own cost, out of guilt for installing them. Laars is completely useless! They will never admit that there was a huge design flaw in this unit, as well as almost all of their equipment. Laars commercial boilers are, believe it or not, even WORSE! The Mighty Therm 2? I'll be lucky if these don't bankrupt me! They self destruct. They EAT ignitors, and the burners disintegrate every year or so. Laars excuse for this was that the boiler combustion was not set up properly. BS!! They were meticulously adjusted on install and even double checked by another company! The burners melt themselves, the burner compartment and case. It's a major job to tear them down and rebuild them every year or so. I WILL NEVER PURCHASE LAARS AGAIN.

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Date created: 2013-03-27 Name: V. Wilson
Location: BC

Satisfaction Rating:
Review:
"Laars Mascot - poor quality"
My general contractors "heating guy" installed a Laars Mascot boiler for my in floor heating system four years ago. He did not consult with me on the unit. The mother board blew and the repair bill in total was $1,200. Please read the other reviews and take some advice away. These are poorly built units with a manufacturer who turns a blind eye to know issues. Buy anything else. It really doesn't matter. If you have a Laars - get it serviced every year or more. Next repair I'm smashing the unit and sending it back to the manufacturer.

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Date created: 2013-03-17 Name: Dick S.
Location: Humarock, MA

Satisfaction Rating:
Review:
"Laars Mini Therm JVS 50"
I have noticed on this forum that the Model Numbers don't come up. Laars has many different models out there. Some I don't install. On the other hand, where I need to raise a boiler off the floor, usually for water reasons, I have used the Mini Therm with great success. It has been around for a long while. Improvements have been made along the way. Both the supply and return are now 1-1/4" instead of the old 1" connections. They also recommend primary/ secondary piping on the boiler. These changes have pretty much eliminated any problems the boiler might have had. The two problems were connected to water circulation. First cold return water traveling through the copper heat exchanger caused condensation which would help clog the passageway through the heat exchanger. The addition of a primary/ secondary pump, eliminated this problem. That same pump system solved the problem with whistling/ and or knocking on the high temperature part of the heating cycle. This same primary/ secondary piping is used on just about every high efficiency boiler on the market now. And if that primary pump fails, you will either get the knocking (water turning to steam) or a boiler lockout on high temp.

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Date created: 2013-03-15 Name: KSaints68
Location: Fitchburg, MA

Satisfaction Rating:
Review:
"Thinking about replacing already."
We bought this brand new condo 7 years ago. The unit has been a nightmare. My wife's brother has plumbing/heating business. Everytime he has had to work on this furnace, he has called laars and the first thing they tell him is to replace the most expensive part or they don't give him any help troubleshooting. This week we had to put in a new circulation pump and then only after the 2nd call to laars did tell there was a problem with the water flow switch. It is running ok for now, but we are considering putting a new furnace the next time something goes wrong. We are tired of throwing good money away.

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Date created: 2013-03-02 Name: J Roberts
Location: Ontario Canada

Satisfaction Rating:
Review:
"We installed a lot of them. Now they are ALL failing."
I own an hvac company in Ontario Canada. a few years back ,we were convinced by our supplier to install Laars boilers. What a huge mistake. Almost every one has been a nightmare. The Endurance is one of the worst units I've ever had the misfortune to work on. The corrosive condensate collects in the bottom of the heat exchanger. This is where the ignitor/flame rod assembly and venter motor are located. The condensate, being acidic, makes quick work of them. I have ended up fixing them, over and over, at my own cost, out of guilt for installing them. Laars is completely useless! They will never admit that there was a huge design flaw in this unit, as well as almost all of their equipment. Laars commercial boilers are, believe it or not, even WORSE! The Mighty Therm 2? I'll be lucky if these don't bankrupt me! They self distruct. They EAT ignitors, and the burners disintegrate every year or so. Laars excuse for this was that the boiler combustion was not set up properly. BS!! They were meticulously adjusted on install and even double checked by another company! The burners melt themselves, the burner compartment and case. It's a major job to tear them down and rebuild them every year or so. I WILL NEVER PURCHASE LAARS AGAIN.

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Date created: 2013-02-17 Name: Jim
Location: Jersey City NJ

Satisfaction Rating:
Review:
"Every year a problem since we bought it"
This boiler has a problem every year since we got it. Stay away from this brand.

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Date created: 2013-01-31 Name: jrhunt95
Location: Utah

Satisfaction Rating:
Review:
"Hydronic Boilers Laars"
Have a laars jvs 160 nk hu 2 installed: after a year of operation the boiler stared to leak, (I was thinking condensation). I was wrong. Second winter roller in, the boiler failed on 30 of Dec, went to see what going on. The boiler had been on fire, all of the controls are blacken, black smoke stain all over the walls. The circuit breaker did not trip and the wiring looked like brunet spaghetti, burnet plastic smell all over the house, the heating core was leaking and water was dripping on the gas burners. There is a 12 inch vent a with a T drip pan, (up to code or LAARS installation standards). The plumber removed the boiler LAARS electric damper was stuck open, the vent was open on the outside of the house (The LAARS REP said: they have see roll outs that were cause by snow covering the vent” Not the case here”). The panel that has LAARS controls on, shows positive signs of electrical ARC FLASH from the control board. (They only warranty the boars for 1 year). The heating core is clearly leaking and now they came back and tell us that they will not stand by their warranty unless we buy another boiler from them, plus the factory has to prove that fire was caused by poor workman ship of the boiler. The company is forcing us to buy their product again, I feel like we are working with cartel! From my experience; LAARS customer services earn a rating 1 out of a scale of 1 to 10. The company controls boards are made from third world country and have a life cycle design of 1 year. As to the heating core all I can say if the board are a extra poor grade then the heating core is to. And they will take you for a ride and rape your wallet. Never buy a LAARS boiler and replace the one you have before there a ARC FLASH in your house

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Date created: 2013-01-21 Name: Tim
Location: College Park Maryland

Satisfaction Rating:
Review:
"My 85% AFUE Energy Star Gas Boiler"
I have a new Laars Mini-Therm 85% afue gas boiler in my house that is keeping my house nice and warm! The Washington Gas Contractor that we used was great. They gave use all the required permints and took care of all of the inspections as well. My gas bill has gone down more then 40% compaired to last years! The best was that I just recieved a rebate check of $500 back from the State of Maryland for installing this new system.

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Date created: 2013-01-02 Name: Lorraine
Location: Ansonia

Satisfaction Rating:
Review:
"HOME INSPECTOR WARNED ME"
My house was built 12 years ago and a laars was installed. When I purchased this home 6 months ago the home inspector warned me about this boiler. He also said it has about a 15 year life span. The repair tech tried a new control panel and pump, still no heat. By 6pm on New Years Eve they said there was nothing else they could do until Wednesday when they could contact tech support. The repair total so far is $ 1,400. Decided to put the $ 1,400 to a new boiler rather than continuing to trouble shoot. My inspector was right on the money!

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