Consumer Reviews of Heat Transfer Products boilers

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Date created: 2008-08-11 Name: J. Thelen
Years owned: 5

Satisfaction Rating:
Review:
"Munchkin"
We purchased the furnace because of the sales rep. and price. So far the unit has not failed, but the installation was subpar. Exhaust duct work, wiring, and gas connections were poorly done. I think the poor workmanship is done on purpose to generate more service calls. I believe the entire furnace service industry is less than honest. It is really "buyer beware" market. If you can find a trustworthy furnace tech your odds for satisfaction will increase. Good luck,

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Date created: 2008-08-05 Name: Curtis T.
Location: Orem, UT
Years owned: 2

Satisfaction Rating:
Review:
"Cold showers; cold heart"
I purchased a home with the Munchkin T80M boiler / SuperStor water heater combo 2. 4 years ago. I had to replace the blower(under warrenty) within the first 2 months. It has now failed again, along with the water pressure switch; only after I had to replace a return water pump 2 months ago. After this fiasco, I will be into my "munchkin high efficiency heater" over $1200. I miss my old $180 "inefficient" 50 gallon water heater that kept my water warm and my wife happy

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Date created: 2008-06-17 Name: Robert Tehle
Location: Billings, MT
Years owned: 5

Satisfaction Rating:
Review:
"robert tehle"
I just can't afford the incompetence of the munchkin line. They never have parts or answers to tell me what to do when its 10 below and I have no heat or hot water. There is clearly a problem with the combustion blower and the board. I just can't wait for a lawyer to get a hold of them and put them out in the cold. I finally replaced the unit with another manufacturer.

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Date created: 2008-04-22 Name: Frank Brienzo
Location: Sioux City, Iowa
Years owned: 1

Satisfaction Rating:
Review:
I have two Contender boilers supplying the hot water for an in-floor heating system, all my faucets and the heat for back up furnaces. The two Contender boilers have been terribly unreliable. The longest period they have run without failing to ignite is three weeks. I have had repeated maintenance to no avail. I am considering litigation to force complete replacement or installation of a different system. My local dealers have supposedly gotten factory help but cannot solve the problems.

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Date created: 2008-03-18 Name: Dave Carie
Location: Southern Illinois
Years owned: 3

Satisfaction Rating:
Review:
Biggest P.O.S. I have purchased in a long while. If you need it to survive put your money in another brand.

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Date created: 2008-03-17 Name: Bill Bahlman
Location: Minnesota
Years owned: 4

Satisfaction Rating:
Review:
I have a Munchkin t-80 with Super Stor combo. Can not make it through a season with out having trouble with this boiler. At this time three days now no heat, no hot water. At least once a week have to reset unit after I wake up and house is cold. I have spent over $1000 in parts and labor. I am wondering now if I should start over and get the old conventional boiler. I would never recommend Munchkin period.

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Date created: 2007-05-06 Name: E. Bayles
Location: Ithaca, NY
Years owned: 2

Satisfaction Rating:
Review:
Very efficient unit. I also have their hot water heater (the Phase II I think it is called). A couple of small issues (a little condensation leak that fixed itself being one), but basically trouble free. It's the unit my plumber put in his own house, so I figured I couldn't go too far wrong.

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Date created: 2007-03-08 Name: Jim Yost
Location: Big Timber,Mt.
Years owned: 3

Satisfaction Rating:
Review:
I have had this boiler for 3 years. In that time I have replaced two control boards and one blower motor, which cost me $750.00. It has gone out more times than I can count, leaving us with a cold house and no hot water!! If anyone ever asks me about a Munchkin boiler I would tell them what a piece of junk it is!! I am a contracter and I build mostly custom homes -- not one of them will ever have a Munchkin!! -Jim Yost, Big Timber, Mt.

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