Consumer Reviews of Heat Transfer Products boilers

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Popularity:
#22  of 40 brands of boilers

29% of customers recommend
3 of 5 stars 288 reviews

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1 of 1 people found the following review helpful:
 
Date created: 2009-10-23 Name: Jake Smith
Years owned: 1

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Stay away from Munchkin!"
Little over a year after installation, during it's second season of use, the unit developed a problem whereby it does not drain properly. The hvac guys have checked and fixed the problem three times and have upgraded the drain tubing to one with a larger diameter and still the problem came back. My unit is converted to LP and once the drain gets clogged up with brown sand-like deposits, it no longer drains and the system won't light, throwing up F09 errors constantly. On the last visit, just a week ago, we had a factory certified Munchkin tech go over it and give it a clean bill. This morning, as temps dropped, the thing did the failure to light again. In addition to that, we have radiant heat and when the furnace kicks off due to an error, the water circulating pump doesn't get shut off. The first time the problem occurred the pump ran continuously until it burned itself up and had to be replaced alongside having the furnace fixed. Do NOT buy this Munchkin product! Even if it may be designed and tested to work well in ideal conditions, experience has shown this consumer it does not work well in real world conditions. AT ALL!

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1 of 1 people found the following review helpful:
 
Date created: 2009-09-23 Name: L. Chrisst
Location: Chicago
Years owned: 3

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Junkin' my Munchkin"
My hvac guy recommended a Munchkin boiler to supply adequate heat for my children's playroom as well as my office, both of which are in the basement of our Chicago home. When it was first installed, it was warm and cozy down there. After three months, the problems started. Broken fan blades on the gas inlet, multiple f error codes, leaks, shutdowns, moisture. imho, the Munchkin boiler has been the most unreliable product I have ever owned. To top it off, the manufacturers have been anything but helpful. Needless to say, it was a waste of $6,450 plus 7 visits from hvac contractors-all in three years-and still not working. I'm going to toss it and purchase a Buderus, which I know works well and is reliable.

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0 of 1 people found the following review helpful:
 
Date created: 2009-09-09 Name: Anthony Graziano

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Munchkin boilers are the best ( Installers are the problem)"
I do not own a Munchkin boiler. After reading so many letters from pissed off owners, I might think the boiler is a piece of shit. But being a repair technican as well an installer, I can tell all of you that 99% of problematic Munchkins are Installer related. The boiler piping & venting are critical for the proper operation of this modulating/condensing unit. So you all really need to evaluate why your boiler is such a headache. I will guarantee that the problem is directly installer related.

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1 of 1 people found the following review helpful:
 
Date created: 2009-09-05 Name: C Goodrich
Years owned: 1

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Works like a charm, big savings on gas"
My 9 year old Burnham series 2 had to be replaced due to a cracked casting. I decided to look into modcons and my plumber recommended Munchkin, he said he had installed lots of them. By the way his installation team worked, they had installed quite a few. I will say this, however, this is not a do it your self job, or for a solo plumber who only installs one every other year. If your plumber likes a competing modcon, go with what he is familiar installing and servicing. My suspicicion is that the complaints on this board are due to poor installation and/or service. There was leakage after a month, and that was fixed. Gas savings on a therm basis have been 30 to 80%. Although this is the shoulder period when the savings are the greatest. This should be a good financial return, particularly since I had to replace the boiler. Unlike Veissmann, the control settings are not readily changed by the homeowner. This is good and bad.

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1 of 1 people found the following review helpful:
 
Date created: 2009-08-19 Name: Barbara Byers
Years owned: 5

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Munchkin Review"
The worst investment I have ever made. This boiler is a lemon, and has no redeeming qualities. I have had 16 service calls in 5 years. The manufacturer is nowhere to be found, and my contractor's lack of attention to the issue is likely going to result in a lawsuit. The lesson here is, never buy a Munchkin product, and never have use Vastola Heating in Buffalo, ny.

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0 of 1 people found the following review helpful:
 
Date created: 2009-07-20 Name: Steve J
Years owned: 2

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Munchkin Junk"
What a piece of shit. on second munchkin as bad as first one leaks water,coroded, wouldnt take any of there products for free

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1 of 1 people found the following review helpful:
 
Date created: 2009-06-21 Name: M saniter
Years owned: 7

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"munchkin"
7 years never had a problem. If you are it was not installed correct, or you are not mataining it right.....

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1 of 1 people found the following review helpful:
 
Date created: 2009-06-17 Name: Ted Alward
Years owned: 5

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"140M Munchkin Boiler"
I installed this unit myself. I am not a hvac contractor and this was only a change out. I did have problems the second season with the swirl plate and replaced it for under 4 dollars. it was caused by venting, after adding to 90 degree elbows I have had no problems since. It has saved me hundereds of dollars each season and has more than paid for itself. I have read many post concerning poor operation of Munchkin boilers and feel for those with problems. We have all experienced faults in equipment. But I pleased with my purchase and the 7k in savings installing it myself.

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0 of 1 people found the following review helpful:
 
Date created: 2009-05-31 Name: Rich Swatton
Years owned: 9

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Munchkin Problems"
These boilers are very efficient.The problem is they need to be serviced by qualified technitions. All Modulating Condencing boilers have to be serviced at least every 2 years no matter what manufactuer.I Service over 900 boilers a year.My customers all had similar experiances. Now they are trouble free. Most of the problems are caused by lack of servic and poor instalations.

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1 of 1 people found the following review helpful:
 
Date created: 2009-05-29 Name: Steven Whitbeck
Years owned: 8

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Steven - BELTLINE HEATING"
Kieth - You need to read more of what has been written. Cleaning or replacing the electrodes does not fix the f09 problem. I would bet that your boiler is sitting on the floor. Your drain line is plugged. When was the last time a Munchkin qualified service person cleaned your boiler. no warranty - that is a joke - Yes the boiler has some inherrant problems - usually caused by improper installation or lack of proper maintenance. Munchkin stands behind their product. Maybe you need to find a service company that knows how to do warranty work. I have seen Munchkin replace boilers that were obviously damaged by the customer or installer. Again if you are having the F09 fault code the solution is not to clean or replace the flame rod. clear out the drain and clean the heat exchanger including between the fins of the heat exchanger. Also did your installer set the burner combustion. It should be set at 100 PPM of carbon monoxide. Also look at your gas valve is it nice and shiney or is it dull. I am betting it is dull. That means that the exhaust pipe is too close to the intake pipe and the exhaust gasses are getting drawn back into the intake. This reversion WILL distroy the burner motor and eventually the boiler controller.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.