Consumer Reviews of Heat Transfer Products boilers

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Date created: 2010-10-17 Name: Sam
Location: Denver, Co.

Satisfaction Rating:
Review:
"crap"
I which I would not have let that plumber talk me into a munchkin, i should have just put a cast Iron boiler back in.Oh and when I called for service he said oh I don't fix them I just put them in,in 7 years I have averaged 800.00 a year to fix shit on this piece of crap.Oh the savings I was going to get,well divide 800.00 by 12 and its costing me more now to heat my house then it did with that 50 year old cast iron boiler.........Oh and good luck finding anyone who knows jack about these crapy boilers. I have tried 7 different companys here in Denver

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Date created: 2010-10-16 Name: Steven Whitbeck
Location: Grand Rapids MI

Satisfaction Rating:
Review:
"D.W."
D.W. - you used enough tubing you just didn't make enough loops - 5/8 inch tubing should have had a maximum loop length of 250 ft ( I use 200 ft as design length) As far as condensation getting into the intake. It isn't condensation it is exhaust gas recycling back into the intake that causes all of the damage. You won't have any problems for two years ( honeymoon period )untill enough damage is done and then you will find out what reversion will do to your boiler. I suggest at least 18 inches of vertical seperation or 6 feet of horizontal downwind seperation. Steve Whitbeck

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Date created: 2010-10-12 Name: D.Wytaske
Location: Austin MN

Satisfaction Rating:
Review:
"Owner."
Built new gaeage last year / My wife did all the manifold soldier. We mounted the system as per instructions . 36x30 slab . 24/7 70 degrees/ About $40 a month fuel cost . Only 2 5/8 350 x2 runs/. My old furanance man said I didn't install enough tubing . He was wrong. I also purposely mounted the all in one intake exhaust flew with intake air on the bottom installer said condensation would run into unit . I told him he was insane . After the heating season was going strong . In Jan . He came over and inspected it for condensation . and paid me the wager we made. $1000 that I would get condensation back into unit . Didn't happen can't happen and I won't tell him why . But great unit never a problem and its heats great and cheap. My whole system including floor tubbing and instalation came to $5,500 mE and wife did all the work . First time . Every time.

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Date created: 2010-10-11 Name: scott massey
Location: watertown,ny

Satisfaction Rating:
Review:
"awful"
Didnt actually buy the munchkin boiler myself its in my apartment that i rent. I owned a 4 unit apartment house before selling it and renting this apartment that had 4 weil mclain boilers, never a problem. dealt with this boiler for 3 years now.. service man comes regularly. every 6 months. still doesnt work..take cold showers all spring and fall.. works great in winter and in the summer..never works in the spring or fall. maybe the service guy doesnt know what he is doing. i even printed a manual up and put it on the boiler for him..maybe he should read it..it has a thermister code all the time.. replaced with new..still no good

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Date created: 2010-08-06 Name: Marc

Satisfaction Rating:
Review:
"Frustrated"
I have 4 Munchkin boilers. Three of them have worked without fail but one has been a constant problem. The company has sent representatives to look at the problem unit and has not done anything to reslove the issue. I am currently without hot water and am looking for a replacement unit that is not a Munchkin. I'm looking for a company that makes a good system and stands behind it when there are problems.

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Date created: 2010-07-07 Name: Brian

Satisfaction Rating:
Review:
"Truth about condensing boilers"
All the reviews on this boiler are correct - slope unit so consate drains - have it serviced by a reputable and knowledgeable tech. Do not use part changers - All hi eff boilers and furnaces are an expensive addition to your home. Don't treat them like your 30 year old unit that was serviced every 4 or 5 years. They have more parts and they will give you better comfort but not if you ignore them. Just one other note, the dirt in the gas side on these boilers is the iron coming out of the stainless steel (try a magnet). If you ignore the service, don't clean it because you will have issues. Just like if you don't change your air filter on a car or furnace. Customers choose a contractor, not a contractor choosing a customer. So, do your research.

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Date created: 2010-06-08 Name: G. Pelissier
Years owned: 5

Satisfaction Rating:
Review:
"Munchkin Boiler"
My Munchkin has worked great. I had the fo9 occur when I first purchased 3 or 4 times. I undo two screws and pulled out the flame detector. I used steel wool to brush the unit. A rust looking film collects on the unit. The steel wool will wipe off and the unit has worked great. Preventive maintenance every 6 months. Takes about 10 minutes. Be sure to turn off power and unplug the spart plug.

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Date created: 2010-05-14 Name: M. Korzan
Years owned: 7

Satisfaction Rating:
Review:
"BOILING OVER !"
My wife and I built our home approx. 7yrs ago. We tried to use the best products available to us at the time of construction. So when it came time to do the heating, we went with a state of the art radiant heating system fired by a Munchkin boiler. Big mistake!!! We have had nothing but trouble with this thing from day one! We've had the installer out here constantly. He cleans it, changes parts, adjusts the flame all to no avail. I am so sick of this thing I would love to join others in a class action law suit just to get some satisfaction. So if anyone out there is a lawyer or knows how to go about a class action feel free to contact me at big_drag@roadrunner.com I am at my wits end and have had enough of this thing.

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Date created: 2010-05-11 Name: V. Ceder
Years owned: 1

Satisfaction Rating:
Review:
"The ultimate money pit"
My t-80 started giving us the f09 on Christmas 09. From that date till now-May 2010, I have put over $1600.00 into service calls and trial and error replacement parts. The boiler is maybe 5 years old. I have had the distributor and the district salesperson out together for over 2 hours to figure out what was wrong, and they left bewildered. I have experienced 3-F09's in the last 4 days, and am over the top with the next suggestion; we need to call an electrician. In my 25 years as a home owner, I have never experienced such problems.

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Date created: 2010-04-06 Name: K. Driscoll
Years owned: 6

Satisfaction Rating:
Review:
"Munchkin"
I've had my t-50 for over 6 years. It started giving me problems a couple of years ago. Occasionally, the dreaded f09, f10 I just went down and hit the reset button. Finally it was happening all the time, I called a plumber who was familiar with the boiler and had been to the classes, but he said he didn't like them. That should have been my clue. He cleaned it and replaced the flame rod sensor and when it continued to code out he was lost. I called the distributor who recommended another company. They came out and worked on it until they got it right. It was the burner gasket that needed replacing. This guy had a laptop and diagnosed the problem. The first question I asked him when I first called is "What's your opinion of these boilers"? He said he liked them. You've got to get an experienced tech out to work on the boiler. I'm not saying it isn't going to cost you some money, but they can be fixed.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.