Consumer Reviews of Heat Transfer Products boilers

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Date created: 2011-01-03 Name: C Isom
Location: Superior, NE

Satisfaction Rating:
Review:
"Warranty on Munchkin"
Munchkin has a limited warranty. We are dealing with boilers that are 5 years old. One of the boilers is leaking in the coil area. When contacted, Munchkin told our rep that we could send it in and they would go through it to determine if it was warranty. Or you can pay half and Munchkin will pay the other half. Is that how warranties work? The boilers were installed according to their guidelines, and they do not want to cover the warranty.

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Date created: 2011-01-02 Name: PH
Location: Lexington, MA

Satisfaction Rating:
Review:
"Very unreliable, do not recommend to anyone."
I had the Munchkin installed 3 years ago, except for the first year, I have had number of service calls. The unit is so unreliable that we are constantly worried when we are traveling. If you want some peace of mind, don't put a dime on it.

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Date created: 2010-12-30 Name: Tom Gross
Location: Ponoka Alberta Canada

Satisfaction Rating:
Review:
"Problems with fan motors"
I service 9 Munckin boilers The problems with the fan motors is the plastic fins in the fan housing come apart. I have found that it is not the boiler it is the installation manual. In the manual it tell you that the in take and the exuast must be no farther apart then 18 inch well that is wrong cause on a cold winter night with a down pressure the exaust want to hang around and the intake sucks it back in to the fan wrecking the plastic fan. I have just stuck a 4 foot piece of 3 inch PVC on to the intake so it suck in clean air. Problem solved

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Date created: 2010-12-28 Name: Adam
Location: Milwaukee

Satisfaction Rating:
Review:
"Junk"
The blower assemblies are junk. We're on our 3rd one on a boiler installed in 2002 and our 2nd in the last 2 years. It sure is convenient that they have a 3 year warranty on new blowers but only a 90 day warranty on replacements. I would never buy a Munchkin again.

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Date created: 2010-12-19 Name: Steve - BELTLINE HEATING
Location: Grand Rapids MI

Satisfaction Rating:
Review:
"Munchkin problems"
If you are having constant problems with any high eff. boiler then it is not installed properly. They also require yearly maintenance. The last persons post proves my point. Why did they have to turn the gas off to the house to service the boiler? And after having turned the gas off and back on why didn't they light all of the pilots. Sign of a bad service company. I have 9 year old Munchkin's that I service yearly and only yearly. I also pick up new customers every year that others have installed and have customers that are very upset with the product untill they have me do the repairs needed. Most of the problems with Munchkins have been related to improper venting. You can't go by the install manual. The intake MUST be seperated vertically by at least 18 inches. If the vent/intake are near an inside corner or alcove they need to have at least 3 ft of seperation. If you don't believe me stand downwind of your vent pipes on days with different wind conditions and ss how much exhaust gets sucked back in. IF the alluminum parts inside your boiler look chalky your boiler IS sucking up exhauxt gasses. The vent from your power vented water heater and your drier getting too close is also bad. When the boiler sucks up it's own exhaust it makes the condensate become very accidic and this can eat up the stainless steel that the boiler is made of. The exhaust gas vapors contain a lot of water vapor and acid. This will also attack the ignition control. Call the local distributor that sells Munchkin and see who they recommend. ( I am someone they reccomend in west Michigan.)

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Date created: 2010-12-12 Name: K Lohr
Location: iowa

Satisfaction Rating:
Review:
"freezing and broke"
unbelievsble number of problems, 58 degrees tonight in our house. 7 year old munchkin.Service guys have been here so much they know where we keep the key and feed the dog. We were in need of putting our house on the market due to large medical bills/cobra for our son. Our realator rec replacing the octopus boiler, that always worked since 1923! Splurged on the munchkin, so disappointing. After the Fri service call the gas on all the pilots on the stove and oven were out 5 hours.Lots of gas floating around when I got home. Help, any suggestions, out of cash. KL

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Date created: 2010-12-08 Name: A. B. Murray
Location: Earlysville, VA

Satisfaction Rating:
Review:
"Junk, Junk, Junk, Junk + 11"
I'm so sorry I went with this boiler. It has been nothing but a pain in the ass since installation in 2002. I've spent countless hundreds of dollars every season chasing stupid faults. I don't care how efficient the damn thing is, every penny of savings is more than spent paying the overpriced HVAC contractor to come out and throw a new part into it (usually on the second trip because nobody stocks parts for these things). Stay clear of Munchkin; nothing but junk!!!!!!!

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Date created: 2010-12-08 Name: Bob shenzle

Satisfaction Rating:
Review:
"Interesting"
This device saved us from nearly freezing, we had an old drum brand coal converted to oil steam boiler that had backfires on the burner. We finally replaced the unit. it worked fine, was actually 79.5% efficient, but the beckett burner would backfire and shut off every time it tried to start. (lock-outs were also a problem). so i went to a boiler supplier and got a good deal on a munchkin boiler, and installed it myself, I am quite handy. the thing worked fine, but the fan warning symbol (f14, I believe?) kept flashing. i went to see what the combustion air intake was like and was actually sucking like a vacuum. every body said it was impossible, but it happened. it was causing such a good draft that the PVC vent got too hot for operation and we had to have a steel pipe installed. it was excellent and reliable though, which is why I titled this "interesting". I do recommend it.

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Date created: 2010-11-30 Name: J. Fontaine
Location: Southeast Massachusetts

Satisfaction Rating:
Review:
"Noisy"
The pros: we have saved on our energy bill when we replaced an ancient furnace with a Munchkin to heat 4 units in our 3 story Victorian. The cons: In addition to two repairs, one over $500, our 4 year old munchkin is very loud. Even when they temperatures go up, it seems to run constantly. The noise is obnoxious. Can anyone recommend a solution to silence this beast?

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Date created: 2010-11-23 Name: Cal Nelson
Location: Shorewood, MN

Satisfaction Rating:
Review:
"Piece of crap"
I've had our 140 Munchkin boiler for 9 years and ever since it was installed, it has been nothing but trouble. I have to reset it at least 20-30 times a year. I have to have someone watch our house like a hawk if we go out of state (Minnesota) in the winter. It is NOT reliable. I have a service contract on it and our HVAC guy and I are on a first name basis and we know all about each others families and what each other are doing all the time...just from the service calls. We have no contact outside of the service calls...proof enough??

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