Consumer Reviews of Heat Transfer Products boilers

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Date created: 2008-12-24 Name: d. popp
Location: Osage, IA
Years owned: 4

Satisfaction Rating:
Review:
"owner"
We have had trouble with this brand from day 1, no help from company personal at all just show up and hold your hand, the plumber just feels terrible that he suggested a munchkin boiler. we will be replaceing it with another brand this winter.

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Date created: 2008-12-22 Name: Peter Rauert
Location: Grantham, NH
Years owned: 5

Satisfaction Rating:
Review:
"Munchkin Migraines"
I had the Munchkin installed in my new construction home and have not had a single heating season without at least 2 service calls. Constant f09, f10, f11 error codes and while well-intentioned, the service techs can never seem to figure out the issues. Seems to happen with increased frequency with extreme cold temps. Have replaced fan unit, control board, and various other components with return of failures almost immediately. Has gotten so frustrating that I just ordered a competitor's system after my 3rd service call this season. I am done with Munchkin and Heat Transfer Products. Saw a post about a class action lawsuit.... sign me up.

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Date created: 2008-12-10 Name: A. Tannenbaum
Location: Amble, PA
Years owned: 3

Satisfaction Rating:
Review:
"Disgusted"
Our Munhkin boiler was installed in December 2005. The blower motor went in 2007, and although it was still under warranty, they (Heat Transfer) claimed that the part was "pro-rated" so I didn't get full payment for the cost of the new blower unit. That cost me almost $500. Now (Dec 2008)the unit vibrates violently for about 15 sec every time gas is released to ignite the flame...it may be a bad gas valve. I can't imagine how much that's going to be. I don't trust this unit and am contemplating getting estimates for a more reliable boiler. Anyone interested in a class action law suit? I have read other munchkin horror stories and would like to further investigate if these units are lemons.

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Date created: 2008-12-02 Name: Stone Cold
Location: Whitethorn, CA
Years owned: 3

Satisfaction Rating:
Review:
"cold house"
I'm an Electrical Contractor with 30 years of experience. The munchkin boiler is junk .I have installed and wired and serviced many units over 30 years and never have run into more of a piece of junk . The manufacture is no help they admit there is a problem all around the country with these locking out fo9 .They have claimed it to be dirty gas? They have admitted it to myself and my plumber who also has an engineering degree so we are very qualified to repair install and work on our unit 3 years with problems every winter no hot water and no heat just wont fire off .I have a big pile of carbon looking like coffee grounds that come out of this heater every six months. So in summary don't buy a munchkin or any other heat transfer products

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Date created: 2008-11-18 Name: D. Schutt
Location: Hastings, MN
Years owned: 4

Satisfaction Rating:
Review:
"Munchkin 140MR@"
The unit has needed constant repair since new. Units repaired or replace include: Main circuit board, control unit board and relay switches, boiler control, compressor fan. I just stuck another $1,040 into this unit in August of 2008, and as of 11-18-08 the unit is malfunctioning again and inoperable.

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Date created: 2008-11-17 Name: K. Muelder
Location: Spokane, Washington
Years owned: 1

Satisfaction Rating:
Review:
"Horrible Unit! Consstant Problems"
I purchased a Munchkin Boiler and was promised exceptional quality and reduced heating bills. Nothing could be further from the truth. I have had problems since installation and paid over $8,000 in costs. My utility bill was the highest ever last winter and the pipes in my home rattle and keep us up all night. Never buy this boiler!

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Date created: 2008-11-15 Name: M Mason
Location: MI
Years owned: 4

Satisfaction Rating:
Review:
"Don't do the Munchkin!"
This boiler has been nothing but trouble! This boiler has had sensor issues, switch issues, blower issues, and leaking rusty water all over my floor. I have had to have the service guy out at least 3 times per year dropping $$ right and left for parts and labor. I am tired of this thing tripping out forcing me to take cold showers in a cold house.

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Date created: 2008-10-25 Name: H. Heart
Years owned: 6

Satisfaction Rating:
Review:
"Unreliable"
The Munchkin 199m boiler has presented me with very costly repair expenses since the 3rd year of use. To date, my expenses have amounted to about 20% of the price of the unit 6 years ago (including installation). Many of the specialized internal components are very sensitive and are not made to withstand normal use. Most of the parts that have malfunctioned have been recently redesigned. With exception to the boiler fan (our was replaced under warranty) and the heat exchanger, the parts are not warranted for more than a year. This boiler is very hi-tech and it is very difficult to find knowledgeable or experienced professionals to work on the system. This is my 6th heating season with the unit and it is not working again. I will not be repairing it this time. I will be having a Dunkirk installed next week. I hope I have better luck.

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Date created: 2008-10-16 Name: Bruce Lyon
Location: Hancock, Michigan
Years owned: 4

Satisfaction Rating:
Review:
"Munchkin boiler troubles"
We have had on Munchin boiler replaced because it kept tripping out. The new upgraded boiler is better but still trips out with power outagages and with country line surges and does not re-start.

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Date created: 2008-08-05 Name: Curtis T.
Location: Orem, UT
Years owned: 2

Satisfaction Rating:
Review:
"Cold showers; cold heart"
I purchased a home with the Munchkin T80M boiler / SuperStor water heater combo 2. 4 years ago. I had to replace the blower(under warrenty) within the first 2 months. It has now failed again, along with the water pressure switch; only after I had to replace a return water pump 2 months ago. After this fiasco, I will be into my "munchkin high efficiency heater" over $1200. I miss my old $180 "inefficient" 50 gallon water heater that kept my water warm and my wife happy

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