Consumer Reviews of Heat Transfer Products boilers

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Date created: 2011-03-20 Name: john

Satisfaction Rating:
Review:
"Garbare"
Thats why there isnt much of a warranty on those boilers buyer beware!!!! U cant buy your own parts because u need a boilers license.. in the long run your better off just buying a water heater and furnace>>cost me 1000 dollars to get it fixed 300 for the part and the rest labor F###K B#Tch

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Date created: 2011-03-19 Name: Dave G
Location: Tewksbury NJ

Satisfaction Rating:
Review:
"Munchkin A OK!"
I am an plumbing contractor in NJ. I have personally installed almost two hundred Munchkin or Contender boilers made by Heat Transfer Products.In all the installs, I've had two minor issues that popped up in the first couple of weeks. One was a bad wire harness and the other and bad board. Other than that I've not had a single issue even if the homeowners don't perform the required service when they should. I have no doubt almost any issue can be traced back to an improperly installed boiler/system. In fact about 35% of my boiler work is repairing other contractors boiler installations. Dollar for dollar, HTP offers one of the best products on the market. I will continue to sell and install them until someone offers a better unit for the money.

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Date created: 2011-03-18 Name: R. Mathieu
Location: Augusta, ME

Satisfaction Rating:
Review:
"Munchkin Service in Augusta Maine?"
I have a Munchkin T80 and have had occasional F09s but nothing like what I have read here. This site has made me determined to find a good service tech with experience with Munchkins. Can anyone make a recommendation? I live in Augusta Maine.

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Date created: 2011-03-09 Name: Homer
Location: Nevada

Satisfaction Rating:
Review:
""Just the Facts, Mam."--Joe Friday"
Ken H--Central PA--Let's get our facts straight for the dear readers. The swirl plate is mow made of nylon and aluminum and is sandwiched between the Dungs gas valve and the blower housing. I think that Ken was referring to the blower impeller, which rotates inside the blower housing and not the swirl plate. The new blowers for the 140M and 199M now have metal impellers. The 80M is still plastic, however. The metal impellers are not one piece cast aluminum, but are constructed of many pieces placed together. I believe that the metal impellers are a vast improvement over the plastic impellers and when replacing a blower, you should insist on a metal impeller in your new replacement blower.---Secondly, it is IMPOSSIBLE to have cavitation in a blower. Cavitation is the creation of micro vapor bubbles which implode at the outer edge of the impeller and volute due to pressure changes within the pump housing. Cavitation is most often very destructive as well as noisy and we try to avoid it in water pumps that have impellers. Ken H. I know what you meant but the dear readers may be in the dark as to what you were implying. My take on the failure of the plastic impeller is this, the plastic impellers, which are made of hydrocarbons are weakened by acidic hydrocarbon vapors from combustion process getting into the blower housing thru gas reversion (an installation issue) and or vapors moving up the fuel plenum to the blower housing from the combustion chamber plus stresses on the rotating impeller. Plastics don't handle acidic hydrocarbons very well.---All high efficiency boilers require regular maintenance. As far as cost savings, my 140M cost about $150 to $200 per month in the cold winter months for heating and domestic hot water, whereas, my old Slant Fin cast iron boiler cost me $300 to $350 a month in winter. So the savings more than compensates for the required maintenance. If natural gas prices escalate the saving would be greater. I haven't had any trouble with my boiler. Of course my Munchkin is professionally installed by a knowledgeable expert, me!

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Date created: 2011-03-08 Name: Homer
Location: Nevada

Satisfaction Rating:
Review:
"Throwing off the review results"
Tom--St Louis, MO If you look at my last 4 posts, you would see that I did check neutral. One should read the posts and not depend on the ratings, anyway. There are many posts that repeat that are checked unsatisfied that skew the results, too. It all balances out. When making a decision about buying a boiler, read the posts as they contain a lot of valuable information. Most important--choose your installer wisely.... David--Salem, Virginia A cracked heat exchanger would create water flowing into the combustion chamber and it is unlikely that the boiler would function at all. If it is leaking outside of the boiler shell it is most likely coming from the header connection to the heat exchanger or the brass nipples. these can be fixed... Merle D--N E Iowa Soon, you may not be able to buy a 84% boiler. Europe has mandated by law, the replacement of all inefficient boiler with high efficient ones. The US of A is about 5 to 8 years behind them but catching up fast. Heat Transfer Products makes a low maintenance, efficient boiler called the Pioneer, which is suitable for many boiler replacements in existing systems. Replacing a boiler in an existing system is a difficult challenge. It is better to design a system from scratch in new construction. Then everything works together. Most of these complaints are replacement boiler in existing systems. So the installation is the primary suspect in malfuncting systems. Sometimes the boiler is at fault, but I lay my bet with the application and installation.

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Date created: 2011-03-05 Name: Ken H
Location: Central PA

Satisfaction Rating:
Review:
"High efficiency boilers"
You will see a lot of Blower issues on this site. you will see that some state that it is the installing contractor that causes the issue. In some cases this could be true, BUT I will tell you this, the swirl plate mounted to the blower on some earlier models is a molded plastic piece that is also laminated together to form a shell. if this is not properly laminated it will separate and I don't care how little cavitation you have it will disintegrate. PLEASE note I have replaced these fans on several boilers and the new FANS COME WITH A Solid One piece casting of aluminum now!! gee bet the installing contractor didn't tell you about that one did he? Bottom Line, Look at what the manufacture now requires for Routine maintenance, this will cost you hundreds of dollars to have regular Yearly maintenance and I'm sorry the gas savings that the higher efficiency you get will not cover the cost to maintain and repair this system. You are better off burning Coal or Wood than going this route.

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Date created: 2011-03-05 Name: Michael Bell
Location: Kenosha WI

Satisfaction Rating:
Review:
"I own 17 Munchkin boilers"
I own a 200 unit apartment complexand we use 17 Munchkin/ModCon boilers for central heat and domestic hot water. Our installations started in 2003. In the beginning, at around year three, we had a number of fault problems with the electronic controllers that seem to be completely eliminated with the upgrade to the 926 controller back in 2007. Also, as with all new technologies, the installers haad to learn the best way yo install. To me, the biggest problems were improper installation and the 925 controller. The new versions of the boilers are very good and I wouldn't consider anything else. Munchkin has continued to relentlessly improved their product.

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Date created: 2011-02-28 Name: merle D
Location: N E Iowa

Satisfaction Rating:
Review:
"Junk"
What a piece of shit. Now the blower motor went out! Thinking of buying one.. I'll sell you a used one for scrap price and that would be priced too high. Nothing but trouble from day one. It needs constant maint. and cleaning, and this is not something that the home owener can do. If I had to do it over again I would put in the cheapest 80% boiler I could fine and it would be a hell of a lot better. The dealer that sold it to me does not sell them anymore but still services them much as he hates to. DO NOT BUY!!!

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Date created: 2011-02-26 Name: Steve - BELTLINE HEATING
Location: Grand Rapids Mi

Satisfaction Rating:
Review:
"Blame the boiler"
David problems - He now has a bad heat exchanger - Notice that the boiler is to blame for this. NOT that he has had constant problems with this boiler. could it be that the boiler is not properly Installed thus causing all of his problems. I will bet that If he sent me pictures of his install I would find many things wrong. If you are having constant service problems or constantly replacing parts the problem is NOT with the boiler but with the installation.

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Date created: 2011-02-25 Name: Tom
Location: St Louis, MO

Satisfaction Rating:
Review:
"Homer is throwing off the review results"
Every time Homer answers a question he posts as "Very Satisfied" This gets logged into the system and even though he is one person, he gets multiple votes throwing off the review ratings for the Munchkin brand furnaces. This should be fixed and if it can not be fixed, then Homer can you please post with "Neutral" selected from now on when you give advise? Thanks.

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