Consumer Reviews of Heat Transfer Products boilers

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Popularity:
#22  of 40 brands of boilers

29% of customers recommend
3 of 5 stars 288 reviews

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1 of 1 people found the following review helpful:
 
Date created: 2009-11-17 Name: J. Ashe

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Worst Boiler ever"
This boiler has been in for 3 months. It was turned on a the end of September and the tech's have been out 7 times. They have replaced the guts and 3 hrs later it's not working. First it was f11 then f9 now f10. It has leaked gas into my house causing the gas company to come out. It is awful I would not recommend this boiler to anyone. The tech's have been wonderful. They come out at all hrs out the night and day to try and fix it.

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0 of 1 people found the following review helpful:
 
Date created: 2009-11-17 Name: D. Herrick
Location: New Hampshire
Years owned: 3

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Munchkin"
I purchased two of these units and they have been a yearly problem with blower fanblade breakage and swirl plate degregation. Spare parts are not ready available and usually take days to get. Not good in New Hampshire in the winter.

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1 of 1 people found the following review helpful:
 
Date created: 2009-11-05 Name: Marie Moriarty-Puggi
Years owned: 3

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"AWFUL"
Worst system not even withing a year and 1/2 it began to leak toxics. Not after being replaced the upstairs doesn't heat but the bedroom does. don"t get one!!!

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0 of 1 people found the following review helpful:
 
Date created: 2009-10-29 Name: P. Oostenbrug
Years owned: 4

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"P. Oostenbrug"
Lets just say we know our heating and cooling guys on a first name basis. They have been very good to us and come out each time we have a problem. They are as unsatified as we are. They say that Munchkin does not back their product. We are on our fourth control panal. We have had the f09 problem, and the latest is an f05 problem. I am reseting the unit each morning in hopes that we will have hot water sometime during the day. We have decided with our heating and cooling company to pull out the unit and replace it with a competitor that will stand behind their product. It will cost us some money, but it will be nice to have hot water and a warm house again. We will be looking for a class action lawsuit.

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1 of 1 people found the following review helpful:
 
Date created: 2009-10-29 Name: Tom C.
Years owned: 6

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Munchkin 199M"
My Munchkin ran good the first year and then I had so many problems that I would wake up and run down to check and see if it was running. I have spent over $2000 in repairs in the past 5 years and have gotten zero support from the manufacturer. Believe me, they know they are selling lemons. People can talk all they want about installation, I think its a crappy product. If it is an installation problem why won't the company respond to my complaints or discuss the issues with me.

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0 of 1 people found the following review helpful:
 
Date created: 2009-10-29 Name: keith rounds
Years owned: 6

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"keith rounds owner"
The munchkin boiler is pretty to look at but performs at a negitive 20 on a scale of 1-100. We have had 150 to 200 failures per year since we have owned this heater. fo9 failure code is a well know ephamisim in our household. please come a get the damn thing out of my house. the only failure greater is the response to the costomers demands for a safe and reliable product. hell our 16 year old daughter knows how to take the flame retorfier and clean it to get hot water for a shower.

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0 of 1 people found the following review helpful:
 
Date created: 2009-10-29 Name: slamont
Years owned: 3

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"FOR SALE"
Do you enjoy cold showers? Do you like to wake up freezing from your attic air handler running with no heat? Do you like walking down two flights of stairs in your underwear to reset fault codes? Well I have the perfect boiler for you. It a three year old munchkin boiler. It malfunctions like clockwork. Did I mention that their customer service sucks? All of you that say it's great put your money where your mouth is. I'll take best offer. Comes with factory tailight warranty. (when you can't see their tailights the warranty is over)

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1 of 1 people found the following review helpful:
 
Date created: 2009-10-26 Name: s.lamont
Years owned: 3

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"don't buy-junk"
This boiler worked for the first year with no problems. The second year I had numerous lock out codes. The third year this thing was going into lock out (f18) three times a day as soon as the cold weather started. It ran fine running the superstore all summer and now it shuts off anytime randomly. Maybe it was a bad installation, maybe a lack of service, ( I can't find anyone who knows shit about them) All I know is the amount you'll save in propane, you'll spend on service calls- so go get a less efficient one that works. I had a natural gas furnace at my old house that was probably 40 years old didn't have to do shit to it and it worked beautifully-same thing with the space heater upstairs. All I know is someone spending this kind of money on a product does not want to worry about taking cold showers or having their air handler in the attic freeze up while they are away on vacation.(I've had to have people come over to check and reset while away) I emailed customer support with my problems and never got a response. I don't care if they give me anything for free- I just want someone to fix this big pos.

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1 of 1 people found the following review helpful:
 
Date created: 2009-10-23 Name: Jake Smith
Years owned: 1

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Stay away from Munchkin!"
Little over a year after installation, during it's second season of use, the unit developed a problem whereby it does not drain properly. The hvac guys have checked and fixed the problem three times and have upgraded the drain tubing to one with a larger diameter and still the problem came back. My unit is converted to LP and once the drain gets clogged up with brown sand-like deposits, it no longer drains and the system won't light, throwing up F09 errors constantly. On the last visit, just a week ago, we had a factory certified Munchkin tech go over it and give it a clean bill. This morning, as temps dropped, the thing did the failure to light again. In addition to that, we have radiant heat and when the furnace kicks off due to an error, the water circulating pump doesn't get shut off. The first time the problem occurred the pump ran continuously until it burned itself up and had to be replaced alongside having the furnace fixed. Do NOT buy this Munchkin product! Even if it may be designed and tested to work well in ideal conditions, experience has shown this consumer it does not work well in real world conditions. AT ALL!

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1 of 1 people found the following review helpful:
 
Date created: 2009-09-23 Name: L. Chrisst
Location: Chicago
Years owned: 3

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Junkin' my Munchkin"
My hvac guy recommended a Munchkin boiler to supply adequate heat for my children's playroom as well as my office, both of which are in the basement of our Chicago home. When it was first installed, it was warm and cozy down there. After three months, the problems started. Broken fan blades on the gas inlet, multiple f error codes, leaks, shutdowns, moisture. imho, the Munchkin boiler has been the most unreliable product I have ever owned. To top it off, the manufacturers have been anything but helpful. Needless to say, it was a waste of $6,450 plus 7 visits from hvac contractors-all in three years-and still not working. I'm going to toss it and purchase a Buderus, which I know works well and is reliable.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.