Consumer Reviews of DUNKIRK boilers

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Date created: 2010-09-03 Name: Burt Adams

Satisfaction Rating:
Review:
"Mechanical engineer"
We installed about 40 Dunkirk Aluminum hex boilers with about 30 hex failures. You get a new heater exchanger, have to send the failed on back on your nickel, a day of labor to install new heat exchanger with no labor reimbursement. What a nightmare and expensive! Buy stainless steel. Oh by the way, aluminum oxide plugs up air vents, flow meters, piping, pumps. Amazing they have been in business for 75 years and make a horrible excuse for a boiler.

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Date created: 2010-08-30 Name: John Pombrio

Satisfaction Rating:
Review:
"Reliable when properly maintained AND installed."
All of the problems I have had with my Dunkirk oil fired burner were due to installation issues, mainly poor solder joints, poor compression fittings to oil tank, etc. Then, add clueless technicians over the years and inevitably their incompetence will cause issues later on. So, the boiler is fine. Make damn sure you get a quality install and find competent technicians who will fix the problems they find! 14 years old, reliable as hell if the annual tune up is done properly. One board and one sticky 79 cent electromagnetic switch. Use a boiler mate. Hot water forever and no leaks!

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Date created: 2010-07-16 Name: Ellen K

Satisfaction Rating:
Review:
"You get what you pay for"
Our Dunkirk 3ew is less than 10 years old and developed a leak between the tankless flange and the casting. Our oil burner man (who is not the person who installed the boiler) never liked the boiler and said that it was risky to try to repair the unit and we might as well get a new boiler.

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Date created: 2010-05-09 Name: Bo Demczar
Years owned: 1

Satisfaction Rating:
Review:
"Dunkirk Quantum 90 Boiler"
Brand new built home. Had 3 Dunkirk Quantum 90 Boilers fail in 3 years. The first unit failed when it was discovered that my boiler pressure kept dropping to 0 psi causing the unit to shut off. It was later discovered that Glycol was being removed through the heat exchanger and out through the evaporator pump. The break down of the heat exchanger caused the piping in the attic to get clogged up. I received a second brand new unit and less than 1 year, the same problems occurred. The manufacturer shipped a new q90 boiler built in 2009, had it installed in May 2009 and this too, failed a day after Christmas with Glycol leaking all over the basement. Did not have heat or hot water for several days. It turns out that the boiler heating block developed a hair line crack causing the unit to fail and the Glycol to leak out. ECR International along with their insurance company are holding things up.

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Date created: 2010-03-29 Name: John T.Carroll Plumbing & Heating
Years owned: 3

Satisfaction Rating:
Review:
"dunkirk boiler wiith 3"
Very satisfied. I installed this oil fired myself.

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Date created: 2010-03-28 Name: Brad McDonald
Years owned: 10

Satisfaction Rating:
Review:
"well dunkirk boilers falled to start again turn off breaker let sit one minute it starts i hope pipes are not frozen tec repla"
Tech says it's a good boiler. I think that is bs. I wish I have gotten a forced air because it failed to start again. I hope pipes did not freeze . This is the third time.

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Date created: 2010-02-07 Name: N. Ryan
Years owned: 5

Satisfaction Rating:
Review:
"This is important"
Replaced an old and reliable boiler for a small apartment building with a Dunkirk 90 200,000 btu boiler. I have had to replace 2 circuit boards within approximately 1 year of each other, the draft inducer and the ignitor twice. Something is terribly wrong with this picture. I am interested in other owners problems.

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Date created: 2010-01-31 Name: brad mc donald
Years owned: 9

Satisfaction Rating:
Review:
"dunkirk boiler stops working at cold temps"
Replaced ignitor pipes. Almost broke, one zone thermostats does not work.

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Date created: 2010-01-14 Name: R. Schreiner
Years owned: 1

Satisfaction Rating:
Review:
"Horrible"
Problems from day one, blower noisy, vacuum lines left open from factory, condensate line clogged from metal shavings, metal shavings on burner caused bad ignition by shorting spark from ignitor. Bad fitting on return which leaked. Tappings plugged from factory are starting to leak, main electronic board going bad keeps shutting off with 05 error code. And this is all within 4 months. Haven't seen any savings. The 95% is rated for radiant heat and temps of 120. When you have baseboard heat, you need 190 then the ratings drop into the 80'S. Any savings you do get will most likely be lost in repair bills. Customer service from sales rep was bad, supply house didn't have parts. Stay with a basic boiler.

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Date created: 2009-12-16 Name: Ken Quon
Years owned: 4

Satisfaction Rating:
Review:
"Q90-150 Dunkirk leaking water"
Can't believe it! I thought my Lennox Complete heat was useless but it lasted 7 years and now the Dunkirk was the replacement and it has failed after just 4 years. Same boat, in regards to Dunkirk. They will cover the new heat exchanger but will not cover labor costs which has been estimated at $1500+. Why won't they just give us the money so we can upgrade to something new instead of paying a ton of money to change out the leaky heat exchanger. These things should last more than 4 years!

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