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BURNHAM V8 Boiler
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Consumer Reviews of the BURNHAM V8
Date created: 2012-12-10
Name: Patricia Kempton
Location: Dracut Ma.
Satisfaction Rating:
Very Unsatisfied
Review:
"v8series"
In November 2005 we replaced 1 boiler in our 2 family home. In 2006 we replaced the other. Now in 2011 the first had a hole between the 3/4 block, then in 2012 the other one was found to have a hole in exactly the same place, in 2011 they replaced the block at a cost of 100.00 and then we had to pay 1200.00 for labor. Now in 2012 they want 500.00, (seems to be there standard price) and it's going to cost another 1200.00 for labor. I will never purchase from this company again, I also plan to notify the Attorney General of Massachusetts and the Better Business Bureau. I'm not sure I even want to replace this one, as I bet in 4/5 years the first one will let go again. They are a terrible company and will not honor there warranty claim its caused by corrosion.
Date created: 2012-11-24
Name: Hill
Location: connecticut
Satisfaction Rating:
Very Unsatisfied
Review:
"Stay away from Burnham boilers"
Do not buy Burnham boilers, they are knowingly selling defective boilers. Customer service refused to warranty a crack in my 12 year old boiler because they had the original owner of the boiler listed as the contractor who built the house. Even if they had warrantied the repair you are still out $1500 for labor. I encourage everyone with problems to join the class action suits online and hold this company accountable...they are the definition of unscrupulous.
Date created: 2012-09-13
Name: Mir Far
Location: Great Falls, VA
Satisfaction Rating:
Very Unsatisfied
Review:
"Same Problem Leaking Cracked Casing"
I am amazed how many people have had the same problem with Burnham Burners. Well, we bought a v8 Series in January 2001. Sure enough this year we find the casing has cracked, water leaking inside and the casing has rusted out. Burnham is prepared to replace the casing for payment of $900, the installer wants $2100 to install, and I am not sure if it is worth $3000 to fix it after reading all the posts. So if anyone has a better solution let me know. Thanks.
Date created: 2012-05-23
Name: Steve L
Location: RI
Years owned: 5
Satisfaction Rating:
Very Unsatisfied
Review:
"Two for two..."
Both boilers in this two family house were replaced in 2007 with Burnham v8 boilers, supplying steam heat and hot water to the Burnham storage tank. The first floor boiler cracked in the end of March 2012, the second floor boiler cracked yesterday. Both were maintained by the oil company, which was of very little use for the first boiler's warranty, and had automatic water feeders. Neither unit consumed excess water, both just quit. I would definitely go with something else if you are in the market for a new boiler.
Date created: 2012-05-17
Name: sean tatro
Location: vermont
Years owned: 20
Satisfaction Rating:
Very Satisfied
Review:
"from a service man"
To all unsatisfied customers of the burnham v8 series yes there has been some issue on cracked blocks but nothing compared to the Weil-McLain boilers and burnham honors a boiler block replacement but it is prorated after 10 years so like I did a warranty block the first on over 300 units sold by me and installed it was 12 years old burnham sold a block to me for a customer for 587. I installed for 1200. Note when you get a block from burnham it comes with the cabinet and door with it only that has to be put on is old control and burner. So who ever is charging you over that price to reinstall a block is taking advantage of you. These boilers our great, also tell me how many thing last even 12 years that you pay 7000. I've been doing this for 20 years in Vermont feel free to look us up were in Milton Vermont.
Date created: 2012-04-20
Name: D Wood
Location: Boston, MA
Years owned: 11
Satisfaction Rating:
Very Unsatisfied
Review:
"Cracked Block after 11 years"
This v85s cast iron boiler was discovered to have a crack block during it's regular maintenance. Of course it is 1 year over its 10 year warranty. So Burnham said I'm out of luck. Now I need to buy another boiler for around $7000 or more. On top of the many of thousands of dollars I spent in 3/2001 (now 4/2012). This a great inconvenience and a financial hardship. I can't believe a company doesn't stand by a defective product. I was told by several repairmen there were problems with v7 and v8 boilers with cracked blocks. Buyer beware!!
Date created: 2010-06-07
Name: Mad Mike
Years owned: 8
Satisfaction Rating:
Very Unsatisfied
Review:
"Another Burnham v8 dead before 9 years"
Like many others here, I had a Burnham v8 installed by Petro in 2001. Block cracked in 2010 less than 9 years after installation. Petro's only response: "Call the manufacturer". Burnham expects me to wait 2 weeks for a replacement, then spend $2000 to have it installed? While living with no heat or hot water? I'm having a Weil-McLain installed tomorrow. Never buy Burnham, never use Petro. Both companies despise their customers. You've been warned.
Date created: 2009-12-23
Name: John Ozbay
Years owned: 7
Satisfaction Rating:
Very Unsatisfied
Review:
"MR. OZBAY"
I have a Burnham v8 steam boiler installed by Petro 7 years ago. There is a crack on the block and leaking water/steam. I called Petro and they said it's not covered by warranty. I called Burnham, they said they can't do anything about it because Petro have to tell them it's a manufacturing defect. As a matter of fact, this is a common problem for v8 boilers. There is a class action law suit against Burnham. Burnham knows as a fact that boilers are defected and don't want to honor the warranty. Shame on Petro. Double shame on Burnham.
Date created: 2009-03-31
Name: BURNHAM
Years owned: 7
Satisfaction Rating:
Very Unsatisfied
Review:
"7 Year Boiler - think twice"
I have a Burnham v8, and I would caution anyone and everyone against buying Burnham. Mine was installed in January 2002, one year before I bought my house. It was installed by the oil company I have continued to use (Petro), so there has been continuity. This is a 7 year old boiler, and it should have a life of 25+ years, but it has a fatal internal leak. Petro says it needs to be replaced for $7k. Petro is offering nothing, despite the fact that they installed it and have "maintained" it. Burnham's worthless warranty did not transfer with the house. Petro wants to replace it with another Burnham! Fat chance! More likely I will replace it with another brand, and replace Petro too.
Date created: 2009-03-30
Name: BURNHAM
Years owned: 8
Satisfaction Rating:
Very Unsatisfied
Review:
"Burnham V8 2 cracked block castings"
Installed v8 model in new house in 2001. Morning of departure for Florida trip(3/09) found water around base of unit. immediately called local heating service, discovered cracks in 2 of 4 block cast assy'S. Replaced entire unit with Crown. Service knew of Burnham problems. With years of experience with Wheil McClaine, Beudaris, and others, never experienced this type of inferior product quality longevity. Now to see if Burnham will provide some level of consideration.
