Consumer Reviews of BURNHAM boilers

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Date created: 2012-02-14 Name: Howard Peck
Location: Thompson, Ct.

Satisfaction Rating:
Review:
"? This is good service"
Called for technical help on new installation. 2/14/12 regarding EnviraCOM enabled thermostat connected to Option panel. The tech (Dillon) comment "contact your contractor Burnham does not supply technical information". My contractor was not willing to setup the Honeywell VisionPro iaq. So much for great service.

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Date created: 2011-07-18 Name: Bill
Location: CT
Years owned: 14

Satisfaction Rating:
Review:
"home owner"
Bought a new Burnam furnace in 1997. The cast iron started leaking in 1999. Burnham replace the furnace free of charge including labor.

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Date created: 2011-03-13 Name: Chuck
Location: Portland, ME

Satisfaction Rating:
Review:
"Running strong"
Moved into a house with a 20+ year old v-75-t. Had been sitting 2 years idle as the house was a foreclosure. Was expecting to replace it. One year later its running strong. Maybe like alot of things the older the better.

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Date created: 2011-02-10 Name: J.Cline
Location: Now in Colorado

Satisfaction Rating:
Review:
"Boiler Cracks"
I had built a house in 1997 out of Poughkeepsie, NY---about 2000 sqf. I forget what model it was at the time---fuel oil fired. It developed a crack in late Fall of 2004. Called my oil company to see what could be done. They called Burnham and discovered that there was a known problem with the castings--they had started outsourcing casting production to Taiwan or China and they were finding them to be defective after 5-10 years in service. Found out that Burnham was replacing all of these units with the newer V8'---gratis. I was told they had started casting production back in the states again. The day of the change-out came and I think an outfit called the Heat Doctors (or something to that effect) was contracted to do the job. About 4 or 5 of their people showed up to move the beasts out and the new in---about 1.5-2Hours work. Pipes were cut and a pedestal assembled of concrete blocks 18 in. high to meet the new code. Two technicians stayed on to complete the job for about 5 hours more. No more problems from then on. We moved away from New York in 2006 so I cannot comment on what has happened since---but my experience was very satisfying from a service perspective. Before the leak, it was a very dependable unit and boy could it put out the heat and the new one performed just as well.

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Date created: 2011-01-28 Name: john L
Location: Woonsocket, RI

Satisfaction Rating:
Review:
"I feel lucky"
Believe it or not I had my Burnham installed in 1986. yes 1986. i have had little problems with it. I now am in the market for a new system and after reading all these sad stories i will not even concider a Burnham

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Date created: 2010-12-21 Name: James Plante

Satisfaction Rating:
Review:
"Unhappy Customer"
So last week I posted a review about my boiler V8 series being defective but under warranty. Burnham would pay for the defective parts but I had to pay for shipping, labor and such to the tune of.......lets just say i could have bought a new boiler just about after all was said and done. I got absoulutley no where when I called Burnham so I decided to call thoer owner company US boler and asked to speak with the President Paul Spaulding. I left hm a voice message and he actually called me back in person and made good for all the necessary parts and 1,ooo in labor. Although I don't think a cunsumer should have had to go through all that I was impressed by Mr. Spaulding quick responce.

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Date created: 2010-04-22 Name: Bill & Pat
Years owned: 17

Satisfaction Rating:
Review:
"Burnham V-73-T"
We are the original owner of this boiler. The house was purchased new. Burner tech found a small crack in the block. It would cost $2,600.00 to replace the block. I will contact Burnham directly. It is still under a limited warranty. We see what happens from here. Don't think I want another one.

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Date created: 2007-11-17 Name: Chuck Doyle
Location: Bucks County, PA.
Years owned: 35

Satisfaction Rating:
Review:
I just replaced my Burnham (Holiday) gas boiler which was installed in 1970 so it was 37 years old and no efficent enough. I replaced with another Burnham boiler the (Series 2). It's a simple boiler 130K BTU not much to go wrong. Some of the reviews I read have me a bit concerned but tie will tell!

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.