Consumer Reviews of BURNHAM boilers

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Date created: 2012-10-18 Name: Al Renert
Location: Lindenhurst , New York

Satisfaction Rating:
Review:
"Qualified Plumbing Inc"
I installed an Alp 150 gas boiler which has the same problems as the previous review . I spoke to technical support and they told me the boiler has to be set up with special equipment to eliminate this fog horn condition. As the previous review said they tried everything to eliminate this noise to no avail. I've installed many boiler and never had this problem.

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Date created: 2012-10-10 Name: Pete
Location: Reading, PA

Satisfaction Rating:
Review:
"Noisey, Noisey, Noisey"
For 4 years now I have had to listen to the Burnham, Revolution, installed new, scream a loud whistling sound (I estimate at over 50db) eminating from the draft blower and exhaust system. After several efforts to remedy this noise via interactions w/Burnham management (The CEO for one), the problem remains. I truly believe a retrofit of the draft fan would solve the problem. However, noone at Burnham wants to deal with this. Any suggestions would be appreciated.

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Date created: 2012-09-14 Name: J Waters
Location: Milton, VT

Satisfaction Rating:
Review:
"Cracked boilers"
I had a Burnham boiler installed in 1998. In 2003 the boiler was found to be cracked, and had to be replaced. It was under warranty, but still cost me $800. This year the replacement boiler was found to be cracked, and the unit was condemned as unsalvageable. This is not a make that I would recommend to anyone.

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Date created: 2012-09-13 Name: Mir Far
Location: Great Falls, VA

Satisfaction Rating:
Review:
"Same Problem Leaking Cracked Casing"
I am amazed how many people have had the same problem with Burnham Burners. Well, we bought a v8 Series in January 2001. Sure enough this year we find the casing has cracked, water leaking inside and the casing has rusted out. Burnham is prepared to replace the casing for payment of $900, the installer wants $2100 to install, and I am not sure if it is worth $3000 to fix it after reading all the posts. So if anyone has a better solution let me know. Thanks.

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Date created: 2012-07-17 Name: Ed Hurley
Location: Boston, MA

Satisfaction Rating:
Review:
"Feel good"
I'm wondering how many people on here actually tried to talk to Burnham or just listened to what a contractor told them. We moved into our house 3 years ago, and our steam oil boiler failed a year ago when it was 10 years of age, there was no warranty because they are to original owners. Anyway I spoke to them and they gave me consumer goodwill and provided a replacement boiler for $500, not bad for something that they did not have to do. This mega steam boiler reduced my oil bill last year by over 30%. So anyway...I Feel good they treated us okay. People should ask and ask nicely and I think they would be surprised in the response.

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Date created: 2012-05-23 Name: Steve L
Location: RI
Years owned: 5

Satisfaction Rating:
Review:
"Two for two..."
Both boilers in this two family house were replaced in 2007 with Burnham v8 boilers, supplying steam heat and hot water to the Burnham storage tank. The first floor boiler cracked in the end of March 2012, the second floor boiler cracked yesterday. Both were maintained by the oil company, which was of very little use for the first boiler's warranty, and had automatic water feeders. Neither unit consumed excess water, both just quit. I would definitely go with something else if you are in the market for a new boiler.

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Date created: 2012-05-17 Name: sean tatro
Location: vermont
Years owned: 20

Satisfaction Rating:
Review:
"from a service man"
To all unsatisfied customers of the burnham v8 series yes there has been some issue on cracked blocks but nothing compared to the Weil-McLain boilers and burnham honors a boiler block replacement but it is prorated after 10 years so like I did a warranty block the first on over 300 units sold by me and installed it was 12 years old burnham sold a block to me for a customer for 587. I installed for 1200. Note when you get a block from burnham it comes with the cabinet and door with it only that has to be put on is old control and burner. So who ever is charging you over that price to reinstall a block is taking advantage of you. These boilers our great, also tell me how many thing last even 12 years that you pay 7000. I've been doing this for 20 years in Vermont feel free to look us up were in Milton Vermont.

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Date created: 2012-04-20 Name: D Wood
Location: Boston, MA
Years owned: 11

Satisfaction Rating:
Review:
"Cracked Block after 11 years"
This v85s cast iron boiler was discovered to have a crack block during it's regular maintenance. Of course it is 1 year over its 10 year warranty. So Burnham said I'm out of luck. Now I need to buy another boiler for around $7000 or more. On top of the many of thousands of dollars I spent in 3/2001 (now 4/2012). This a great inconvenience and a financial hardship. I can't believe a company doesn't stand by a defective product. I was told by several repairmen there were problems with v7 and v8 boilers with cracked blocks. Buyer beware!!

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Date created: 2012-04-09 Name: Bouchard
Location: Mansfield,CT.
Years owned: 11

Satisfaction Rating:
Review:
"Sign me up"
Install v7 Boiler Oct. 1999. Noticed a crack in the boiler block Dec. 2011. Called Burnam to report it,they tell me the warranty is up by one year. "So,Sorry" good-bye.(NICE), Now what. How do I get on that class action suit. Can't wait to sign up!

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Date created: 2012-03-08 Name: R. Khalid
Location: Dearborn Heights, MI
Years owned: 31

Satisfaction Rating:
Review:
"Burnham Worked For 31 Years!!"
I have to say goodbye to an old friend this week. My Burnham boiler finally sprang a leak and gave out after 31 years. Yes - I have had to replace the pump twice and the flame sensor a few times. But seriously folks 31 years of service on a unit that's guaranteed for 20 years. That's amazing!!!

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