Consumer Reviews of BURNHAM boilers

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Date created: 2013-04-12 Name: Jorgie
Location: MA

Satisfaction Rating:

Review:
"Premature Blower Failures"
I have FMC 120 running for 4 and half years onward. There have been 3 failures which cost $1,700 in repair charges. The first blower failed prematurely after 20 months, the second just failed 30 months later and the Tyco 0014 main circulatory failed at 50 months. The installation conforms to all the manual specifications, however the vent and supply 3″ pipes calculate out to 53′ vs. the max limit of 55&#8242. To Burnham’s credit, they reimbursed me for the first blower failure and I have a request for the second. The service representative are on the phone to Burnham, 10 minutes after they arrive to trouble shoot and even then they do not get it right for the first time. I had to find the blown Tyco pump myself and kept the service representative from installing a new control board which was not the problem. Has anyone else had premature blower failures and figured out how to prevent them?

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Date created: 2013-02-24 Name: Matthew
Location: Commack, NY

Satisfaction Rating:
Review:
"Coil leak after 12 years"
I am not in the business. I got my kv73 in 2001 after my original Federal failed after 34 years. I had a contract with petro oil and this is what they offered. I heard these were notorious for early failure. Boiler itself ok but I developed a lead in the dhw coil costing be near $500 to replace. Dont know if that is a result of my crappy water or the coil itself. The Federal coil lasted 34 years before the whole thing died. Not happy....

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Date created: 2013-02-24 Name: charles morneau
Location: lincoln, ma

Satisfaction Rating:
Review:
"Lots of Problems Burnham Alpine"
I bought a new house with a Burnham Alpine boiler in March 2011. This year the boiler stopped working in the winter and its control board needed to be replaced at a cost of $1100. It was not covered under warranty because I was not the initial purchaser. After the control board was replaced it started leaking water out of the cold air intake pipe. I am now told that it was installed correctly when installed but Burnham has come out with a revised plan for the intake and exhaust pipes to remedy this problem and I must pay the cost of fixing the piping. My other house had a Buderus boiler and I had 0 issues over the last 6 years.

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Date created: 2013-01-12 Name: Leanne Cashman
Location: Enola PA

Satisfaction Rating:
Review:
" Faulty boilers"
We built our house in 1991 and we now have to install our 3rd boiler!Our first boiler cracked in 2001 They gave us a credit of $800.00 My husband and father, who is a union pipefitter, installed the furnace. Now the second boiler is leaking, and we will have to replace this one. The most shameful part of this is that Burnham is still selling these boilers without redesigning them to remedy the problem! After reading the other reviews it seems to be the same issue, why can`t they figure this out? It seems they just don`t care.

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Date created: 2012-12-31 Name: Jim Roberts
Location: Farmingville NY

Satisfaction Rating:
Review:
"Leak in Cast Iron Block"
Purchased a Burnham v-74 in 1997 it now has a leak in the block. Burnham will send me a new block for $1,213.00 or a $675.00 rebate if I buy a new v-8. I will never recommend a Burnham so shop for another brand.

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Date created: 2012-12-10 Name: Patricia Kempton
Location: Dracut Ma.

Satisfaction Rating:
Review:
"v8series"
In November 2005 we replaced 1 boiler in our 2 family home. In 2006 we replaced the other. Now in 2011 the first had a hole between the 3/4 block, then in 2012 the other one was found to have a hole in exactly the same place, in 2011 they replaced the block at a cost of 100.00 and then we had to pay 1200.00 for labor. Now in 2012 they want 500.00, (seems to be there standard price) and it's going to cost another 1200.00 for labor. I will never purchase from this company again, I also plan to notify the Attorney General of Massachusetts and the Better Business Bureau. I'm not sure I even want to replace this one, as I bet in 4/5 years the first one will let go again. They are a terrible company and will not honor there warranty claim its caused by corrosion.

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Date created: 2012-11-27 Name: K.Taylor
Location: Catskills, NY

Satisfaction Rating:
Review:
"Replacement"
My Burnham Boiler cracked at 9 years and 9 months old and started leaking water all over my basement. I called the installer who put it in when I built the house and he told me it had a 10 year warranty but I would have to pay for the installation of the new system. Burnham honored my warranty and gave me a brand new system. I just had to pay for the removal and installation of the new system. That was 5 years ago and never a problem since. I paid $400.00 for the removal and install.

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Date created: 2012-11-26 Name: Victor Verdejo
Location: Brooklyn, NY

Satisfaction Rating:
Review:
"Burnham kV84 Cracked cast iron blocks"
Petro Oil Co. Installed a Burnham kv84 Boiler on 07/14/2004. On Thursday Nov. 22, 2012 there was no heat or Hot water in the house. Immediately called Petro, Technician discovered cracks in 3 of 4 blocks of the Cast Iron Assy. There was a lot of water inside the Boiler. The technician told me the Boiler needs to be replaced. This Boiler last only 8 years. The original Boiler that I had was over 35 years old and it was working. The reason that was replaced was because Petro Co. told me that The Burnham kv84 was more efficient. big lie

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Date created: 2012-11-24 Name: Hill
Location: connecticut

Satisfaction Rating:
Review:
"Stay away from Burnham boilers"
Do not buy Burnham boilers, they are knowingly selling defective boilers. Customer service refused to warranty a crack in my 12 year old boiler because they had the original owner of the boiler listed as the contractor who built the house. Even if they had warrantied the repair you are still out $1500 for labor. I encourage everyone with problems to join the class action suits online and hold this company accountable...they are the definition of unscrupulous.

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Date created: 2012-10-19 Name: LS
Location: CAPE MAY, NJ

Satisfaction Rating:
Review:
"RSA11OLN"
We have had this heater for about 14 years, we service it every other year and it's been great, no problems.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.