Consumer Reviews of BUDERUS boilers

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Date created: 2010-03-26 Name: Sue Utecht
Years owned: 2

Satisfaction Rating:
Review:
"Buderus boiler"
This was the biggest mistake we have ever made at a cost of nearly $7000.00 for a boiler. After six service calls for various parts being replaced in the past eight months, we are now being told the unit must have a yearly maintenance program. We were never told that when we purchased the hot water unit. In fact, we were told the unit is maintenace free. We have been without hot water nine times in the past two months and they do not stand behind their product. Very disgusted!!!

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Date created: 2010-03-07 Name: Ed The Piper
Years owned: 1

Satisfaction Rating:
Review:
"Ed the Plumber"
Installed the gb142 in my own home. Takes a little used to installing a condensing boiler of this type. You need the proper instruments to set it up but very easy to do. I love the way this boiler performs.

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Date created: 2010-02-26 Name: Edward
Years owned: 1

Satisfaction Rating:
Review:
"The best of the best"
Had a new g115ws4 installed for $3000.00 w/ Riello f5. Runs like as well as a Finley tuned race machine. Every one that talks crap about it must not have it set up right. Fire your service man asap! Parts are cheap! Bad service is not! Good service is worth every penny!

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Date created: 2010-02-15 Name: Syracuse

Satisfaction Rating:
Review:
"service tech"
For people with Buderus boilers: most of your problems start with your oil tank. Do not blame Buderus. The HVAC company who installed your boiler should install new oil filter and another smaller oil filter next to the burner. This is top of the line boiler. Problem is oil tanks and poor installation(poor service tech)and there is a lot of service techs. They don't know how to setup and adjust combustion.

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Date created: 2010-01-03 Name: Susan Grasso
Years owned: 5

Satisfaction Rating:
Review:
"BUDERUS residental"
This Buderus boiler is only 5 years old and has had nothing but problems with air in the lines and service calls since we have owned it.

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Date created: 2009-12-27 Name: A Jenkins
Years owned: 3

Satisfaction Rating:
Review:
"Denver"
We had this put in as recommended by our heating company. We have had nothing but aggravation. The system generates some kind of black sludge in the traps that must be cleaned out or it stops working. We had 2 pumps go out this month. One for $300 and the other for $800. This is only a 3 1/2 year old unit. We also haven't seen any real difference in the heating bill.

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Date created: 2009-12-26 Name: LC

Satisfaction Rating:
Review:
"Bad investment"
I've had this Buderus boiler for about a year. This has been a real bad investment. Two puff backs causing thousands of dollars of smoke damage to my house. Clogs on a regular basis. Technicians think they know all, but apparently not enough. Great sales job, real poor product.

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Date created: 2009-12-15 Name: Buderus Customer
Years owned: 5

Satisfaction Rating:
Review:
"Buderus Boiler"
Same story as many others. I was sold on the idea that a Buderus boiler was the best that the industry could offer. I replaced Aquastat twice, replaced electronic ignition once and replaced the ignition pilot assembly three times. Service calls totaling in excess of $2000.00. The ignition pilot situation is a product safety issue in my opinion. Vibrations from the boiler tend to back out the nut securing the fuel supply to the ignitor. I tried on several occassions to get help from their technical support in New Hampshire. No response and no help. I will never buy another Buderus product.

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Date created: 2009-12-09 Name: Jack
Years owned: 3

Satisfaction Rating:
Review:
"Buderus/Riello Heating System"
Buderus is a boiler manufacturer and does not supply the oil (gas) burner. Your service tech is the one that chooses what equipment that mates to this boiler. Most of the negative reviews are referring to the oil burner. I replaced a 50-year old American Standard with a Buderus 3 section mated to a Riello (Italian manufacturer)oil burner in November 2007. This small footprint unit sits on top of a Buderus 30 gallon indirect water tank with the Logamatic controls. I am saving greater than 40% in fuel costs.

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Date created: 2009-11-10 Name: gus
Years owned: 5

Satisfaction Rating:
Review:
"oil fired buderus"
Installed direct vent buderus with carlin burner in 2004, never a single problem.

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