Consumer Reviews of BUDERUS boilers

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Date created: 2011-09-17 Name: Weber Plumbing
Location: Long Valley, NJ

Satisfaction Rating:
Review:
"Improper installs"
I am a licensed plumbing and heating contractor in Northern New Jersey and I have also been reading some of these reviews. I have been installing Buderus Boilers for a while as well and they are by far the best product on the market. Most of the problem people on this site have been reporting are installation/maintenance problems. I would also be willing to say 95% of these problems are from poor installers. When you look for a company to work on your product from Buderus the person coming to your door should have a id card on him saying he is certified not his company saying they are certified. I bet I could fix most of your problems for well under what you guys are saying. Maybe people on this site should be writing the review on the installer and not the product. If you want it fixed I am sure the guy from New York or myself will be willing to come out. I know Buderus will send people from Germany if you have real problem.

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Date created: 2011-08-20 Name: FRANK LEDWITH
Location: MARION MA
Years owned: 2

Satisfaction Rating:
Review:
"WASTE OF 10K"
I have Buderus 2 years old and never went more than 4 weeks without waking up to 55 degrees. By the time the installer felt it was the "brain" the parts house wouldn't warranty it. Spent over 1k and still have the same problem. We can't even plan a winter vacation till this is solved.

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Date created: 2011-08-15 Name: B Nesheim
Location: Minnesota
Years owned: 3

Satisfaction Rating:
Review:
"Junk"
Our heat exchanger is 3 years old and we have put in $3000.00 in repairs. The boiler unit rusted out ($2300) and now the control module keeps blowing fuses ($700). Then the parts were obsolete and the company would not provide the proper parts... junk junk junk!

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Date created: 2011-07-15 Name: Matt H.
Location: Gorham, ME
Years owned: 5

Satisfaction Rating:
Review:
"Buderus G115"
I am very surprised by the number of poor reviews of the Buduerus boilers. Being a heating tech myself and working on many different types of boilers, you will not find a better boiler. Almost every poor review I have read points to a lack of experience by the service tech installing or servicing the equipment. When you buy any boiler you need to ask questions, like: "How many do you have in the field?", "Do you carry replacement parts on your trucks?" When setup correctly, these units run quietly and efficiently. Find better techs.

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Date created: 2011-06-15 Name: S M Walls
Location: Binghamton, NY

Satisfaction Rating:
Review:
"Leaky Buderus Boiler"
Replaced 40 yr old boiler in late fall 2009 with a GB142-45 boiler and hot water heater. That winter it ran well and gas consumption was 40% less than with old boiler. In January 2011 boiler began to leak -- on a cold weekend -- a quick fix stopped most of the leak over the weekend, but it shut down completely a few days later. After $1400 in labor and parts to fix it, it stopped leaking and ran well for remainder of winter. The installation was a neat, professional job, and the contractor was very responsive with the repair. Buderus in NH has been unresponsive to several e-mails about reimbursing me for the failure of their equipment just 14 months after it was installed.

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Date created: 2011-05-12 Location: Londonderry NH

Satisfaction Rating:
Review:
"Boiler Discription and Information"
Effective cleaning system,Specially Designed Slop/Spent Wash handling System,system Designed for maximum heat Recovery System,Single Drum Design, Natural Circulation, Bottom Supported Design,Adequate residence time for Complete Combustion,2 Stage/3Stage Superheater with inter-stage Spray Attemperator,Separate Fired Superheater to achieve high degree of superheat.

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Date created: 2011-05-10 Name: DNovak
Location: Little Falls, New York
Years owned: 1

Satisfaction Rating:
Review:
"Buderus 115WS, Total install (My Labor) $4300.00. No failures all winter."
Installed a Buderus 115WS boiler and indirect water heater myself. This boiler replaced a 53 year old Weil McClain boiler that used 1 gallon a hour. Due to the efficiency of the Buderus, I was able to reduce the tip size to .75 GPH. With the old boiler I was getting a oil delivery once a month (Avg 75 gallons).I still have a 1/4 a tank of fuel after 6 months of operation in upstate NY. I had no failures all winter. I'm just going to clean the boiler, replace the oil filters, and continue to save money.Total cost $4300.00

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Date created: 2011-04-14 Name: mgrady
Location: Bristol, CT

Satisfaction Rating:
Review:
"New boiler"
Just had my Buderus boiler g115/4 installed the other day 4/12/11. Had that with a Tekmar 260 outdoor reset installed with my Amotrol indirect hot water with no problems other than a bad Tekmar relay that had to be replaced. Was a little nervous with complaints listed hre but not a problem on my install. Had a Riello burner with it. Would definitly reccommend

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Date created: 2011-04-02 Location: Valley Stream, NY

Satisfaction Rating:
Review:
"Time to Buy a New Boiler After Cold Shower"
After my last boiler unit failed about a month ago, I've been forced to shower with cold water. So a week ago I finally had the presence of mind to go out and purchase a replacement unit. After researching Home Depot's website, I came across a wonderful Buderus unit at a great price including free shipping. This particular boiler also carries a Energy Star endorsement which means big annual savings on utility bills. So after a day it was professionally installed in place of the existing unit. Right away I can tell this unit apart from being handsome is also very efficient. I seem to never run out of hot water even after long showers and this is one of my favorite features of this boiler. As far as repair or replacement, it is premature to determine that. However based on reviews of this particular model, maintenance is seems non-existent as it is well constructed and always reliable. In conclusion, I would definitely recommend this product to anyone in the market for a new furnace.

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Date created: 2011-03-10 Name: Paul
Location: Boston, MA

Satisfaction Rating:
Review:
"Service nightmare"
Two years ago we bought what we thought was a top of the line heating system a year ago. The model was gb142 our contractor had problems getting it going initially, and got little support from the company finially after two days of trial and error changing parts he was able to get us hot water. Six months later it went out again, and had to replace some of it's electronics, we were charged over $600 I called the Buderus and they were rude, and said they don't pay labor costs, non negotiable. So you can imagine we have been a little leary, this week we get it serviced and are told the block is rotting out and loosing a bunch of its metal into the drain on the bottom and it will continue to do so. I think we got a lemon and they are not willing to talk to consumers, I just keep getting the run around. Wishing now I had went with an American brand.

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