Consumer Reviews of BUDERUS boilers

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Date created: 2012-03-04 Name: Chantell Despins
Location: Vimy, Alberta, Canada
Years owned: 5

Satisfaction Rating:
Review:
"Buderus Boiler nothing but problems"
We built our home in 2006 this plumber highly recommended this system. Said is was the best on the market. We thought we should trust the expert what did we know about boiler systems. Well first year and every year since nothing but problems. December 2007 our system went down and it was -35 outside. We got the plumber out only to find out that a pump went on the system and we had to pay for it. Then we found out the plumber was sold the wrong kind of glycol so our system required a flush. Budaris and the plumber expected us to foot the bill. I fought with Budaris over the phone and the only think they would cover was the glycol and it was basically just to shut me up. The plumber went on to tell us he would never recommend Budaris and stopped installing them in home. Nice we were so pleased to hear what kinda crap was installed in our home. Since then the plumber has gone out of business. We have been approx 2 years without any expert to work on the system. We have had a code popping up on the system for over a year and budaris has no explanation. We have had to replace a fitting since, sometimes codes pop up for no reason and we have to reboot. If we knew then what we know now this system would have never made it into our home. Overall very unsatisfied Budaris has been very unreasonable to deal with and they are of no help when you ask for them to find someone in your area. When we researched online the closes dealers were 6-10 hours away. We live near Edmonton which is considered a major centre, no dealers until this past year. We filed a complaint our first go around on the Better Business Bureau with no resolution.

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Date created: 2012-01-31 Name: Chris Johansen
Location: Fairbanks, Alaska
Years owned: 15

Satisfaction Rating:
Review:
"Proven boiler"
I just hit 28,000 hours on the hour meter on my boiler and have done nothing but change the nozzle every year and give it a good cleaning. I burned over 22,400 gallons of heating oil in this boiler and have spent less than $100 in maintenance parts in 15 years. I installed this boiler in a 5000 sf house in Alaska with radiant heat. For the record, I'm not a plumber not do I work on boilers for a living. Over time components of the computer have ceased to function but I have been able to keep it operating and the house warm with minimal effort. It's -40f right now and the house is very comfortable. Next summer I'd like to get rid of the computer as I currently run the boiler on manual instead of auto. Would I buy another Buderus? You bet I would. Very pleased with this equipment.

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Date created: 2012-01-06 Name: Tom Tomany
Location: Scarborough, Maine
Years owned: 4

Satisfaction Rating:
Review:
"Mis-Fires Intermittenly"
Ever since moving into this home in 2008 with the Buderus gas furnace, it has shutdown without warning. It was installed in 2003. I would switch the furnace off to on and it would start up. I have had several plumbers who are suppose to be experts in this system and problem not fixed. Called Buderus in New Hampshire today and received no help. Wouldn't comment, other then to say get a technician to take a look at it. I asked if he knew of any expert in my area and he did not. In summary no help at all. I have now installed a freeze monitor that will notify me when I am away, if the house temperature goes below 45f. No help, no solution and spending many dollars.

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Date created: 2012-01-05 Name: D Mountin
Location: Ithaca, NY
Years owned: 6

Satisfaction Rating:
Review:
"Great boiler and German technology"
Great Boiler! I've been reading to many negative reviews also. In six years my boiler has performed almost flawlessly. My install technician knew what he was doing! 2 Tune-ups to check over, clean heat exchanger, and filter. (very little dirt)I am impressed how the boiler has "imprinted" my house(2100') heating load with the use of the bc indoor temperature controller to measure indoor temperature - not outdoor! And sets comfort accordingly. I have a tight envelope and lot of insulation/good windows. With whole house above floor radiant baseboard ,"SpeedHeat",. With the bc control and boiler firing we are performing in the mid 90's comb. eff.!

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Date created: 2011-12-02 Name: W Heyne
Location: Dallas Texas
Years owned: 4

Satisfaction Rating:
Review:
"Working great and still going x 4 years"
I am not a plumber but hired a plumber to plumb my gb 142 and Buderus 80 gallon indirect storage tank. This little powerhouse provides DHW for my potables, and kicks ass for my radiant hydronic floors x 3000 square feet. Only after 4 years am I having to replace the $38 plastic condensate trap. I have never had to service anything prior. Its extremely reliable and has been idiot proof for the newbie that I am. The manuals are well written, and after reading them, I directed the plumber on the plumbing aspects since radiant heating systems are uncommon in Texas. Fired it up first time and no problems. I love it! Its an all in one wall hung system tidy and quiet, and packs a mean punch at a low monthly gas bill compared to the A.O. Smith it replaced.

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Date created: 2011-11-21 Name: drew
Location: uk
Years owned: 4

Satisfaction Rating:
Review:
"no heating"
Got hot water but no heating , three times this week had repair man out says it should work , still no heating. I've bought fan heaters now.

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Date created: 2011-11-16 Name: skip martin
Location: kingston ma
Years owned: 4

Satisfaction Rating:
Review:
"bad investment"
I had a GB142 installed 4 years ago ran good for two years than nothing but trouble I have spent thousands first with the installer than a high efficiency boiler expert, it still continues to fail and I can't get any help from buderus. I have recommended several of these units and for that I am sorry I wouldn't buy another buderus for anything.

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Date created: 2011-10-27 Name: J. ANTAL
Location: SUSCON ,PA
Years owned: 10

Satisfaction Rating:
Review:
"buderus LT water heater [ JUNK ]"
If anyone is considering buying a buderus (G234X-55) "don't". Nothing but very expensive headaches. I will not recommend or even think about buying any buderus product again. Please, don't even consider buying this product !!!!

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Date created: 2011-10-09 Name: B Nesheim
Years owned: 1

Satisfaction Rating:
Review:
"Worthless unit.... JUNK"
This is my second review and our replacement unit Buderus G124X-25DI is just as worthless. It was installed 3 months ago and this evening water was pouring out of the heat exchanger. We have spent $4400.00 on the first repair and now it is leaking again. I'm going to junk the entire unit and replace with another system.

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Date created: 2011-10-07 Name: K Hill
Location: Minneapolis MN
Years owned: 6

Satisfaction Rating:
Review:
"Great boiler"
The GB142 boiler has been very reliable and cost me nothing but a little time each year for simple inspection and cleaning. The modulating heat has not only been very comfortable temperature wise, but has quieted my fin tube baseboard radiation due to it's steady output temperature. No more extremes in temperature causing expansion and contraction noises. I know I won't get 40 years out of it like my last cast iron boiler, but if I get 20 to 25 years, I'll be quite happy. Quick payback with the fuel savings.

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