Consumer Reviews of BUDERUS boilers

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Date created: 2013-04-30 Name: Jean A.
Location: Abington, PA

Satisfaction Rating:
Review:
"Don't Purchase This Brand"
I purchased a house with a Buderus heater already installed. After first year, I noticed water leaking from the bottom. I called the plumbing service who installed the unit to fix it. Eventually, a rep from Buderus had to come out. Of course, they couldn't find anything wrong. Needless to say, I switched plumbers and he was able to determine after taking the back off the unit, that the boiler was totally rusted thru causing the leak. The latest thing now is I have to bang the front of the unit to get it to fire up. I'm in the process of getting this unit replaced and can happily say not with a Buderus.

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Date created: 2013-04-25 Name: Mary Keane
Location: Chatham, NJ

Satisfaction Rating:
Review:
"Buderas is terrible"
It costs a fortune to maintain this boiler and outweighs any monthly fuel cost savings by a large margin.

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Date created: 2013-04-10 Name: Daniel K. McMaster
Location: Barton, vt

Satisfaction Rating:
Review:
"Won't admit damage on shipping"
I ordered GB142-45 in New York; unfortunately they were out of stock when I placed my order but they ordered it from their other factory. Buderus in New Hampshire sent my order request directly to me. The heater technician saw a broken pipe inside, he and his co-technician said that the problem could only be happen on the factory assembly line. No damage to cabinet. They sent pictures and shipping postage on box. Still claimed it was shipped. Again, they sent a copy on how my order delivered from their factory to Depot and then to my home. Can I ask if their brains are in stock or these morons just don’t get it…? I’m in touch with BBB and now with Attorney General. I will not go away. Just fix it or give a replacement. How can these people think that we are stupid? This is not a customer friendly business.

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Date created: 2013-03-25 Name: david lesick
Location: eighty four pa.

Satisfaction Rating:
Review:
"Loudest boiler i have ever heard"
I had a new Buderus boiler installed. at first it was a bit noisy...but tolerable. after 4 years ,this thing ((((shakes)))) my entire 2 story farm house. I have had the installers back numerous times about the "marching band" noises that come from this thing. as I sit here typing this review, I am waiting for the "expert" to show up and look at it for the 6th time.it sounds like someone banging on an empty 55 gallon drum with a rawhide mallet.it is so loud at times, I have to turn off the boiler and plug in an electric heater in my bedroom just so I can sleep through the night.watching tv is a near impossible task without maxing out the volume on the tv set....AND You can still hear it banging over top of the tv volume. dont buy one!

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Date created: 2013-02-24 Name: Noreen Anne Galaba
Location: Breckenridge, CO

Satisfaction Rating:
Review:
"A Nightmare"
I have had this boiler less than 5 years and it has given me nothing but trouble. As I write this, I am having to check it every hour around the clock to turn it on. The heat exchanger has blown and I have to start it manually to get heat. Unfortunately, no service around here because no technician will touch this product. They say it is junk and refuse to work on buderus. I have to wait until Mondar morning to order the part and then it probably wont get here until wed. Thanks a lot buderus. You suck!!!

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Date created: 2013-02-19 Name: T. Williams
Location: Granville, NY

Satisfaction Rating:
Review:
"Direct Vent System Warning"
I purchased the Buderus with factory matched Riello Direct Vent system in 2006. Professionally installed and serviced from beginning. It never functioned properly. The boiler structurally failed on 2/2/13(coldest this winter) with the door failing(not the gasket) and filled house with smoke/soot. Retailer said go to Buderus. Buderus refused to examine or attempt to rectify the problem. Watch out when buying. Chimney best option. New system being delivered today, not Buderus!!!!!

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Date created: 2013-02-14 Name: alex cornella
Location: blairstown, nj

Satisfaction Rating:
Review:
"miserable"
I have had this Buderus boiler for less than 2 years and it has been nothing but problems. Using too much fuel and required several service calls to keep it running. Worse investment I ever made.

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Date created: 2013-02-06 Name: R. Fink
Location: West Springfield, MA

Satisfaction Rating:
Review:
"GB 142 boiler high effeciency"
Boiler fan assy had to be replaced last year for $800.00 then boiler started leaking, new gaskets replaced, then connection to boiler was defective and blew out. New part was not available from Buderus, and upon inspection, boiler unit female connection on boiler had only two usable threads in the boiler. I had difficulty getting parts. Service Experts had to get part from upstate New York. One year limited warranty on boiler quite different versus 20 year warranty on previous cast iron boilers.

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Date created: 2013-01-03 Name: Bob Cacciatore
Location: East Hartford, CT

Satisfaction Rating:
Review:
"G115 Buderus Oil Boiler - Help!"
Please contact me if you have/know a qualified Buderus service technician in the Hartford area. We have Glastonbury Mechanical at present. They installed this boiler new 2 1/2 years ago but don't seem to know how to maintain it and I'm skeptical that it was installed properly to begin with. Thanks for your help bobcacciatore@aol.com.

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Date created: 2013-01-02 Name: Dave
Location: Concord, NH

Satisfaction Rating:
Review:
"Homeowner"
Ours is a gb 124 45 in our 3000 sf home installed 5 years ago. Any issues were installer related. One issue that may be causing many complaints I'm reading is that our air intake had a metal screen in it that was to prevent debris intake. a low outdoor temps, the screen would clog with ice as the result of condensation. Thus, the system would shut down and only restart once the frozen condensate melted. The fix was to remove the screen. Simple fix that might help some.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.