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NY Thermal Boilers

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NY Thermal Inc. (NTI) manufactures boilers and water heater systems meant to last a lifetime. The company produces oil, gas and wood boilers designed to reduce energy loss while heating large amounts of water. Its Trinity boiler is capable of producing up to 5.5 gallons of hot water a minute while maintaining a temperature of 110 degrees Fahrenheit.  

Corporate History

NTI is a family-owned business located in St. John, New Brunswick, Canada. It was earlier known as the New Yorker Boiler Co. and then later became NY Thermal Inc.  

Product Lines

NTI’s line of gas boilers are known as the Trinity series. These Energy Star-qualified, high-efficiency boilers are designed to meet nearly every need. Options for the various products include wall-mounting, use of natural gas or propane, quiet operation, versatile venting and availability in combi versions.

In addition, NTI offers oil-fired boilers, including the cast iron Odyssey, high-efficiency Caprice and hot water Triton. Also available is the WF series wood-fired boiler, which is designed to run with an existing oil burner.  

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Contacting NY Thermal

NY Thermal
30 Stonegate Dr.
Saint John, E2H 0A4

Phone: (800) 688-2575


NTI offers a 15-year limited warranty on all parts and components of each new boiler manufactured after January 1, 2009, provided the product is installed by a licensed and trained heating technician. If not, the warranty becomes void. The warranty is only valid to the original owner and location, and is non-transferable. The warranty covers manufacturing defects but does not cover damage caused by wear and tear, improper handling, or misuse. NTI's warranty does not cover any of its products bought online or installed by unauthorized persons.

Under the 15-year limited warranty, all products that meet the above conditions receive Basic Coverage A, which offers repair or replacement of defective components for a period of 16 months from the date of manufacture. Consumers who register their products within six months of installation by a trained and licensed heating technician are entitled to repair or replacement of the pressure vessel for a period of 10 years under free Extended Coverage B. In residential settings only, consumers who register their products are also entitled to free Extended Coverage C for years 11 through 15.  

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