Consumer Reviews of York central air conditioners

Read more about York central air conditioners

Read reviews of other Air Conditioner brands

Write a review

1 2 3 Next >>

---

Date created: 2013-05-06 Name: L Christman
Location: Alabama

Satisfaction Rating:
Review:
"York IS One of the Best"
I have been reading these reviews concerning York heating and air conditioning equipment. I see most of the reviews are negative toward this manufacturer. As a licensed HVAC contractor, I can attest to the fact that York equipment is no better or worse than any other equipment on the market. It is currently the only manufacturer that builds their equipment in the USA however. Over the years I have installed all the major manufacturer's equipment or serviced them. They all have some problems, ALL of them. The biggest problem I see is improper installation. The installing contractor is the cause of 90% of the equipment problems I have seen over the years on relatively new equipment. You get what you pay for folks, that saying has never held as much sway as it does concerning heating and air conditioning equipment. When you buy from the lowest bidder, expect to get a lowest bidder install, and then you can expect problems. Take it from someone that is in the business, the installation makes all the difference. You can choose to believe it or not.

---

---

Date created: 2012-08-02 Name: Jason Guy
Location: Raleigh, NC

Satisfaction Rating:
Review:
"As a Contractor"
I am a licensed air conditioning and heating contractor in North Carolina. My company has been proudly offering york products for almost 50 years. We have over that same time sold pretty well every other brand available at some point for various reasons, but have always maintained york as a primary brand of choice. Over the years we have certainly experienced our share of problems with york, but have experienced similar issues with every other manufacturer as well. We stick with york because of the level of support we get from them as a dealer. I have read comments on here about end users getting no response from york, but I have occasionally given a customer a number to york customer service and they have gotten results. That is just my experience on that. As for my direct experience dealing with york, I will give an example of how they handle major issues. a few years ago york had a serious problem with leaking evaporator coils. We were replacing a lot, and I do mean a lot of coils. At first, we didn't know what the problem was, but the engineers at york found the common problem where, during the manufacturing process, the wall of the copper tubing was being pinched, resulting in a common thin spot in many, if not all of those coils. Once they determined the problem, they took action. Major action. The factory where this was happening was located in Mexico. That factory was shutdown, and all of its machinery and all of those jobs were moved back to Wichita, ks. Since then, we may find an occasional bad coil (which I can assure you can be found no matter whose name is on it), but it is rare. And if we do find one of the old ones? We get paid, by york to replace it. If you have been charged by your contractor to replace a "blue- finned" coil in a york unit, then you got ripped off by the contractor, not the manufacturer. We have very few issues with the york systems we install. Of course, we believe in having properly trained installers and service technicians to install and service them, so it stands to reason. I will continue to sell, service, and stand by york air conditioners, heat pumps, and gas furnaces.

---

Date created: 2012-03-29 Name: Bill Ward
Location: New Lenox, IL
Years owned: 5

Satisfaction Rating:
Review:
"Out dated models"
Many of the available residential models to choose from on this site are no longer manufactured. None of the current models are listed. That means this site has not been updated in at least 5 years. I have been installing York equipment for 5 years and if there was trouble with this equipment I would not be selling it. My company has an excellent reputation and are use York equipment with full confidence in it's reliability.

---

Date created: 2012-03-01 Name: Patti Donovan
Location: Frederck, MD
Years owned: 1

Satisfaction Rating:
Review:
"New York System"
We just bought a new York gas furnace and ac. Our contractor recommended the brand and we were impressed it is made in the usa. We chose the standard 13 seer unit with a 95% high-efficiency gas furnace. Very happy so far, much quieter than our old unit.

---

Date created: 2011-11-28 Name: Mark C.
Location: Lima, OH
Years owned: 2

Satisfaction Rating:
Review:
"Great Unit"
Surprised to see all the negative reviews on York, I called and my contractor pointed out most are installation or service related. Per his words, if put in and serviced properly York is as good if not better than others.

---

Date created: 2011-10-24 Name: Robert
Location: Hawaii
Years owned: 2

Satisfaction Rating:
Review:
"Aloha York"
Our new York unit has worked great for over two years now and living in Hawaii it works all the time, really quiet too!

---

Date created: 2011-10-11 Name: Chad
Location: Phoenix
Years owned: 3

Satisfaction Rating:
Review:
"Happy with York"
Had York ac installed 3 years ago, no problems, much lower energy bills, and unit is quiet. We didn't base our decision on brand but chose the company we trusted most and were happy.

---

Date created: 2011-09-20 Name: charles
Location: florida
Years owned: 5

Satisfaction Rating:
Review:
"Affinity"
My electric bill was lowered by 60% and we never heard noise about the unit. The home is very comfortable. Great product York YZH Affinity.

---

Date created: 2011-08-03 Name: Bill Ward
Location: New Lenox, IL
Years owned: 4

Satisfaction Rating:
Review:
"HVAC Contractor"
York offers the best customer service for my customers as well as my company. I will also point out that most of these complaints are due to the fault of the contractor that installed the equipment and not the product. While York had some problems with made in Mexico coils, the issue was corrected and York will pay for the replacement of the coil. We toured the plant in Wichita and were impressed by the excellent quality control maintained by the Johnson Controls people. All of the equipment is now made in Kansas and the Source 1 parts distribution center is just a few miles away. While other manufacture's products are marketed into the homes by excessive advertising; York is conservative in their marketing but uses more resources on research and development. When you buy a York product you are not paying for the marketing.

---

Date created: 2011-03-10 Name: mark.milligan
Location: mooresville nc 28117

Satisfaction Rating:
Review:
"Quality in cycles"
I have been a york dealer for 6 years, before I only believed in American Standard/Trane they let me down with the out of USA manufacturing. Quality was a hard lesson for York as they had to recall all the coils made in Mexico and are now only made in Tulsa OK or Missouri. Therefore, they are currently the best as they will pay $100.00 on the spot to any assembly line employee who finds a defect and pushes the button to halt production, that putting your money where your mouth is.

1 2 3 Next >>

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.