Consumer Reviews of York central air conditioners

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Date created: 2013-02-18 Name: Dan

Satisfaction Rating:
Review:
"Garbage"
Plain and simple save yourself a lot of heart ache. These units are awful Including the ac unit, heating element,thermostat and UV light. Buy anything else but not a York.

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Date created: 2013-01-11 Name: C Smith
Location: St. Augustine, FL

Satisfaction Rating:
Review:
"DO NOT BUY A YORK"
We live in Florida and have had a York for less than 2 years. We are on our 4th compressor! After 3 repairs on the uv disinfection system our hvac contractor gave up so that is inoperable. Currently we have had the 4th compressor running for 3 weeks but yesterday a pressure switch failed so no air conditioning. The biggest lemon we have ever owned. Don't buy one!!!

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Date created: 2012-12-31 Name: R. Lawson
Location: Knoxville Tn.

Satisfaction Rating:
Review:
"York is junk"
I am a contractor and have been in the trade for 35 years. We sold york for about 8 months before we stopped. They were giving us a bad name. Had to do repairs on most of them in the first year, some more than twice.

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Date created: 2012-11-20 Name: Shirley Atkins
Location: Rochester, NY

Satisfaction Rating:
Review:
"This unit is Junk"
Along with our furnace issues, we had many issues with our York a/c Unit and had to have it replaced after a little more than 6 years. We don't live in the south so the a/c doesn't run constantly and we shouldn't have had to lay out more money for another unit. Never buy a York product!

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Date created: 2012-10-12 Name: Mary Galbally
Location: Mpg@snip.net

Satisfaction Rating:
Review:
"Broke after 2 seasons - purchased 2009"
Had to fight to get York to pay for labor to fix. Admitted a problem with coil. Heater broke after 2.5 heating seasons. York refused to admit system is a lemon. Still fighting them to fix. Hope I don't freeze to death in the process. 10/12/12. York owned by Johnson Controls- Major league corp. no on cares that I paid $6100 for a lemon. Criminals. .

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Date created: 2012-09-30 Name: s olson
Location: Hot Springs Village, AR

Satisfaction Rating:
Review:
"ONLY UNIT AROUND FROZEN W/ICE"
Our second winter with our York air conditioner was a nightmare. The entire upper half of the outdoor unit was totally covered with thick ice and it was not running. We drove around the neighborhood and not one single unit had ice. We went outside with icepicks to get the ice off. The builder told us, "you want to save money? I have a York unit I will sell you cheap." Big mistake.

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Date created: 2012-08-03 Name: N. R.
Location: California

Satisfaction Rating:
Review:
"Wrong size installed, humidity problems, mold"
My home is 825 sq. feet. I hired a hvac dealer/contractor to install an a/c package with heating function for the winter. He insisted York was the best and persuaded me to go with his preference. His crew installed a York dnq, 15 seer a/C. (They did not connect the gas line initially, alleging they thought I didn't want it immediately. They came back to install the gas pipe separately.) The noise I hear from one of the rooms and the bathroom is quite bothersome. But the worse part is that the size is too big for my home. He chose a 2 ton unit, which is apparently too big. It cools down the house very quickly and then turns off, therefore humidity remains and continues to build up.If he would have installed a 1.5 ton unit, the cooling would take longer, thus the removal of humidity would also worked better. The comfort level is very poor, as the high humidity makes the a/c rather useless, unless I run the unit at a lower temperature, but then it gets too cold, plus it shuts down when the set temperature is reached anyway, and the humidity problem starts again. High humidity promotes mold growth, which is causing me many symptoms.I Did not know all of this until I had this experience. He should have known. I paid close to $ 4,000.-- for this, and as I write these lines, I am using my humble little window air conditioner instead of the York a/c to remove the excessive moisture from the air. Not to mention "minor" additional problems with the a/c dealer/contractor: - the switch he wanted to install for the UV light was defective (awaiting replacement/installation) - a more sensitive thermostat he wanted to install for "better comfort" is awaiting delivery (the one he installed burned upon activation before his eyes) - documents pertaining to the UV light for warranty registration missing, not delivered yet - my heating lamp in the bathroom does not work since they installed the a/c (I am to hire an electrician for repair, a/c contractor will pay, he stated) I should not have hired this a/c dealer/contractor, and I should not have accepted the installation of a 2 ton York a/c.

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Date created: 2012-08-01 Name: Patricia Fidler
Location: California

Satisfaction Rating:
Review:
"Model Not Listed"
We moved into a new home 3 1/2 years ago with a York ac. The coil blew out and they had to build a new one. All of this will take 3 weeks minimum for it to be repaired, Meanwhile it is August and temps have been hovering in the triple digits. They also said it would cost $260 to ship the replacement coil to us, plus the $1500 for the repair cost. The previous repairman said this unit is junk and we have just begun to fork out thousands of dollars. Needless to say, I am very unhappy with this product.

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Date created: 2012-07-28 Name: Edward
Location: Reno, NV

Satisfaction Rating:
Review:
"Six years of hell (very hot when it's broken)"
A nightmare. Every year one or two major breakdowns. This week, a first. We had an electrical problem on the 24v control circuits: kept blowing a fuse. So, the repair fellow sets it up to identify the source. The unit breaks down in 5 days with a completely unrelated problem. Now, that is fixed, and we are waiting for the intermittent electric problem to surface. This came with our new house, but I'll never buy York.

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Date created: 2012-07-18 Name: Bob A

Satisfaction Rating:
Review:
"Crap"
We have 12 new apartments with york furnaces and air, and we have had trouble with everyone ac units and furnaces. They are junk. All 2- 5 years old. Can't even get parts for them.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.