York Affinity Central Air Conditioner
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Read more about York Central Air Conditioners
Overview of the Affinity
York Affinity air conditioners are available in the three models: the 18 SEER CZH, the 16 SEER CZF and the 13 SEER TCHD.
The CZH is a single-phase unit with a two-stage compressor. The fan motor is made with the manufacturer’s “QuietDrive” technology, which York explains minimizes sound production from the fan’s operation through the fan blade design and position of the compressor compartment. Available in 2- to 5-ton capacity models, the CZH is Energy Star-qualified.
The CZF air conditioner is also a single-phase unit with QuietDrive technology that has earned the Energy Star. The York TCHD is available as a single- or three-phase unit ranging in capacity from 1.5 to 5 tons. Its coil is made with MicroChannel Coil technology that enables the TCHD to reach 13 SEER while using less refrigerant than other models.
Consumer Reviews of the York Affinity
Date created: 2013-09-06
Name: J. Prestel
Location: Birmingham, AL
"2-Ton York, 18-SEER Affinity w/ 98% Gas Furnace"
I replaced the original first floor system in our house with the very expensive Affinity 8T in May of 2011. In the last two months, I had to replace the condenser cooling fan, board, and the evaporator coil. Although, the warranty covered the materials, I had to pay a bit over $800 for labor and consumables. I sent an email to York customer service to complain about the poor quality of a flagship system and they didn't even acknowledge it. I love the fact that it is very quiet and maintains a stable temperature and humidity throughout the house. It is also very efficient but the initial cost and repairs easily offset the savings. Incidentally, I was told that the fan and board would have cost me around $750 if not under warranty (variable speed). Bottom Line: Operational Performance: When it works, it's great. Customer Service: Lousy. They don't respond or even acknowledge email and tried to weasel out on a rebate when originally purchased. Product Quality: My experience suggests to me that York has a problem with cheap design and/or manufacturing quality problems. Recommendation: I would not recommend York HVAC systems.
Date created: 2013-08-18
Location: Central Florida
"York Affinity 8T"
Stay away from York! We had their top–of–the–line Affinity 8T system (inside and out) installed several years ago, and have had to have service technicians out at least 2X per year for the past 4 years. We haven't been able to get more than a 7 degree differential from intake to exhaust, and it's been looked at by 4 different companies all highly recommended. It's such a disappointment after spending soooo much money. Save your frustration and buy something else.
Date created: 2013-08-08
Location: Orange, CA
"Very Happy With My Quiet 2 Stage Condenser and Heater"
Very happy with my quiet 2 stage condenser and heater. My electricity bill has drastically come down.
Date created: 2013-08-06
Location: Chino, CA
"Works Like a Charm"
Works perfect, installer was very nice. Looks well-made and it's quiet, I would buy York again.
Date created: 2013-07-27
Name: S Cornwell
Location: Tallahassee, FL
"15 Seer YZE HC5B HL5B Affinity"
Very disappointed. Unit bangs periodically when it starts up. York states the $800 part is not covered under the warranty. Installation was April 2008. A/C businesses here do not want to install them or deal with York's customer service because it is so dismal.
Date created: 2013-07-24
Location: Murrieta, CA
"Love My York System"
I purchased a York Affinity system, Slimline air conditioner and 80% furnace and it works great. My electric bill is lower, the A/C blows colder air than the old one, and both the A/C unit outside and the furnace inside are super quiet. I also got the ColorTouch thermostat and can control my thermostat with my iPhone over the web. Love that too. Very happy with my York system, would buy again.
Date created: 2013-07-09
Name: M. Rubino
Location: Nashua NH
"Avoid York - Coil Failure - They Will Not Stand Behind the Product"
Replaced a 23 year old York system with a new York CZH 97% efficient model and had it fail after 2 cooling seasons. My contractor has identified numerous pinhole leaks in the coil, a problem reported by many on the web and by many that my contractor has installed. York will supply a new coil, but I am already out $300 to diagnose and will be close to $1000 in labor when all is resolved. York does not stand behind you, their distributors or installers. This is after replacing with a 23 year old York system that was flawless. As others have warned, do not buy. Does anybody know of a class action lawsuit for these failing coils? Our installer has stopped selling due to the high rate of failure.
Date created: 2013-07-03
Name: Dick mcDowell
"Stay Away or You Will be Sorry"
We installed this unit and York propane furnace 5 years ago. This has been nothing but trouble, have techs out twice a year. First, overcharged then undercharged. Then blower motor went out. Then outdoor unit turned to a block of ice at 40 degrees. I would stay away cheap parts. It's now 90 degrees and coil froze solid. It's just one thing after another. And you all know how much a tech costs each time they come out.
Date created: 2011-10-28
Years owned: 1
The unit York Affinity series is okay. 1. I had an issue with water leak in the unit. I called York technical support. They simply did want to talk to me as the user. Very rude and not professional. It may have been mechanical damage during shipping of the unit causing water leak from the coil compartment to the duct. I fixed it myself using some silicone. 2. The bottom of the unit under the cooling fan (exterior) started to rust after few months. 3. As a homeowner you can't find basic information about the unit. I was looking for a manual. Doesn't exist on their website. It works great besides that. I get the feeling York wants you to have the unit serviced, maintained and inspected by their dealer. They don't want to share any information with the end users. I'm paying for it I have the right for information. I don't think I'll buy another unit from them.
Date created: 2011-07-28
Name: Mike M.
"Out of business because of York"
I installed a lot of their best unit the Affinity. Often selling them to the home owner for 8 to 10k. As a result of warranty work on just about every unit because of the leaking evaporator coils I had to close my business. I never got paid a dime from York for this warranty work. Some of them I had to change multiple times. Don't buy york!
Date created: 2011-07-20
Name: Charles Gibson
Location: Charlotte, NC
Years owned: 6
"Love our York"
We bought a high-end York system over 5 years ago and couldn't be happier. We have an annual service contract with the installing contractor. Energy savings have been very impressive versus our old Carrier system, it's also very quiet. I would recommend York again.
Date created: 2011-05-03
Name: T. Ballard
Years owned: 2
"replace coils again"
Service call after service call , replacing coils again , next I will let my attorney deal with York ,
Date created: 2010-06-10
Name: B. Graham
I have only been distributing York equipment for a few short months, but I must say I would put it up against any brand on the market and it would win hands down. I have heard of all the coil problems when we started selling them and was told that they had moved manufacturing of those to Mexico and that the faulty coils were from there. York now has all coils made back in the usa and there have been no problems at all with them. I have had over 30 systems placed in service since I started selling them and have 30 very happy customers (I actually keep in touch with them) and have gotten many leads from those sales. York is also by far the quietest units on the market, especially the Affinity series. You can stand right next to them and have to strain to here them, a far cry from Carrier or Bryant. Lastly, in reply to a previous post, all York units are manufactured in the usa. Alot of the problems on here sound more of shotty installation than anything else, except for the Mexican coils of course which are now completely out of circulation.
Date created: 2010-03-15
Name: Shun Shun Choi
Years owned: 1
"York YP9C Problems"
I bought a pair of York furnace and air conditioning on Aug-31-2009. It is yp9c model. Since I owned them, the first 3 months I found there is no heat in the morning once a week, I called a contractor to repair it. He adjusted the water drainage pipe, but the same problem came back a few weeks later. Then, I was told by a tech that the condensate pan is wrong sized by the manufacturer. Then, the tech found out that one part is broken. He replaced the broken part, but I found the furnace is making sharp noise every time the furnace is on. Now, I have been told again that the motor of the furnace is broken and need to be replaced. I am happy with my gas bill, but the reliability and follow-up service of this furnace is not satisfactory. I do not know how many problems I'll be having ahead yet. You have to diagnose and report the problems by yourself. Otherwise, even though the tech found the problem, he will not fix for you immediately unless you placed another service call. I will advise the new buyer to consider a good contractor when you buy a new furnace not just the furnace itself.
Other Affinity Reviews
According to reviews on voices.yahoo.com, York’s Affinity is a good choice for consumers looking for an energy-efficient unit. However, contractors on gardenweb.com, when asked whether the Affinity might be comparable to another manufacturer’s similar unit, advice going with another unit for its supposedly better features.
The Affinity models CZH and CZF come with a 10-year parts limited warranty and a lifetime limited compressor warranty when installed with matched York systems. The CZH offers the option of a Premium system warranty or 10-year limited compressor warranty. These warranties are contingent upon the homeowners completing registration within 90 days of installation. Otherwise, the warranties revert to 5-year limited parts coverage.
The single-phase TCHD air conditioner, with 90-day registration, is protected by a warranty for 10-years on parts and the compressor. The three-phase TCHD models have a 1-year parts and 5-year warranty on the compressor.