TRANE XL16i Central Air Conditioner
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Overview of the XL16i
The Trane XL16i air conditioner has a two-stage compressor, and an efficiency rating (SEER) of up to 18. Four different versions of this model are available, with cooling capacities ranging from 24,000 BTU/h to 60,000 BTU/h. This model comes packaged with R-410A refrigerant. (R-140A, also known as Puron, is now standard coolant because it has little effect on the ozone layer.)
Trane describes the XL16i as "ultra-efficient" compared to its other air conditioners. (Only the XL20i is rated higher.) The system can be used along with a programmable thermostat to save energy and produce specific temperatures at specific times—using a programmable thermostat can be much more efficient than a manual thermostat. The XL16i qualifies for an Energy Star rating from the US Department of Energy.
Consumer Reviews of the TRANE XL16i
Date created: 2013-08-25
Location: Orlando, Florida
"Seven Years Later"
I got an XL16i in 2006. Seven years later, I got a nice big stack of repair bills and paid a big price melting over the years waiting for parts cause the dealers here don't stock spare Trane parts. A new coil, 3rd in seven years, was just installed. It's made of aluminum not copper like the others. It took six weeks after being ordered to arrive and three visits from a tech to get it working right. I live in Florida. It's August.
Date created: 2013-08-18
Name: Richard H Burns
Location: Pocahontas, ARkansas
Our Trane XL16i was installed in 2009 and ran fine the first year. After that, the air conditioner has required continuing repair. Two compressors were replaced prior to this year. In March of 2013, another compressor went out and required replacement. Now in August 2013, another compressor is required because the one installed in March died! That's 4 compressors in a 4 year period with 2 required this year. I'm paying most all of the labor charges, whatever my dealers conscience will let him charge me and some of the parts charges. So far, Trane has refused to do anything except warranty some of the parts including compressors. I paid around $8,500 for the unit installed. So far, I'm up to over $11,000 in expenses including initial installation. I would not recommend buying a Trane because of the lack of corporation concern for consumers having problems with Trane units. But if you do, get something other than the XL16i unit. If this was an automobile, the lemon law would have kicked in long ago!
Date created: 2012-08-18
Name: Willam Simoni
Location: Conway, SC
"Very very very unhappy!"
Trane XL16i installed on 8/16/12. First problem on 8/17 unit did not run from 2:00 to 6:00 pm. Called dealer when dealer arrive unit was working. He said unit must have a loose wire, but he cant find it because the unit is now working. Second problem 8/18 unit did not run from 2:05 to 3:00 pm and has stopped again. Called dealer and repair man (Repair man not available) left phone messages that if they can't fix it I will have the unit removed! I have not payed him as of today, will advise what happened!
Date created: 2012-04-30
Name: D. Bertotti
Location: Austin, TX
"Second failed coil in 6 years"
We had two Trane XL16i units placed in our home. I am very disappointed, as I believed they were a high quality product. The first coil failed within 3 years, and now it has failed again and the second coil has failed after 7 years (with an $2100+ price tag). Our home is 3000 square foot and the ac guy who installed these said they would be more than sufficient to cool our home. Once it gets in the 100's, it won't get much below 80 inside. We have had different ac guys tell us you can't get an ac to cool more than 20 degrees, but I know people with comparable size homes and units who don't have that issue. We are bummed with Trane!
Date created: 2011-08-16
Name: Jerry C.
Years owned: 3
"Better by comparison"
My neighbor and I both built our homes at the same time. We installed a Trane System and they installed Carrier. We compared systems and costs, both systems ran around $17,000 for Furnace, Coil, Electronic air cleaner, a/c Unit and thermostat installed. Both high end systems. My Trane is a XC95m furnace, Clean Effects air cleaner, XL16i a/c and Comfortlink II thermostat. The Carrier System my neighbor got was an Infinity 96, Air Purifier, Infinity a/c and Edge® Programmable Thermostat. After three years I've had zero problems, the system has run perfectly. My neighbor has had the coils replaced on the a/c, his furnace stopped working in the middle of winter the first year with a bad gas valve and his a/c makes a high pitched noise that the installer says is normal. It’s become a bit of a sore point with him. I know that all manufactures have issues with some percentage of products and don’t believe Carrier is junk. But in my experience I got the better system.
Date created: 2011-06-21
Location: Seattle, WA
"Trane will break the Bank"
If I could give it -5 stars I would. Has had major problems twice in six years. We live in Seattle so this unit is NOT over worked. First major repair the contractor covered because the unit was a little over one year old and they talked me into Trane. Now to begin the sixth summer of use, we find that the coil leaked so needs to be replaced. This also caused the TXP valve to fail. Repairs for this require the system to be completely removed and re-installed, including the furnace. Nearly $2,000 in expenses and so far it's taken three weeks. We were told the parts would take 5 days to arrive and they took two weeks. I contacted Trane who suggested that the contractor must be to blame. Trane not only charges way too much for their substandard product, but they aren't very customer friendly either. I see many reviews here for satisfied people that have had their units 5 years. I hope after year six they are as happy. Six was when ours died. Save yourself money and frustration and buy a different brand.
Date created: 2011-06-21
Name: D. Graham
Location: Dallas, TX
Years owned: 10
"Never a problem"
10 years w/o a single issue. Installed the XL16i here in Dallas. It gets very hot and humid and this system never has a problem keeping the house cool.
Date created: 2011-06-17
Name: Stephanie Angelos
Location: Kenmore, WA
"Avoid Trane - Unreliable Poor Quality"
Our "top of the line" system had to be repaired within the first year. Though Trane did not warranty the labor, the dealer fixed it for free. Now the system is six yrs old and we are putting another $1,500 repair into it. The cooling coil leaked. The coil itself is covered but not the labor. The leaking coil also caused the TXP valve to fail, which alone is a $1,200 repair. This has been a very unreliable system and we would not buy Trane if given the chance to do over. We will be building a new home and Trane will NOT be in it. They are over priced, especially for the poor quality. We live in Seattle, so it's not like this system gets over used. Our system gets used 3-4 months out of the year and seldom for an entire 24 hr day. Also, the part was suppose to take 5 days to arrive and that was two weeks ago. Save yourself some money and frustration and buy another brand. AVOID TRANE
Date created: 2011-05-19
Name: R Berge
Years owned: 2
"WRONG !! "It's Hard to Stop A Trane""
Both the outside compressor unit and the inside air handler have been replaced. Just last week the compressor burnt out and was replaced.Called Trane to requested additional warranty and was told "our records show your system is currently working".If you want a longer warranty, buy it from your dealer. Great customer relations.
Date created: 2010-08-23
Name: R Acosta
Location: Duarte, CA
I just had a TRANE XL16i central air conditioner replaced an old PAYNE air conditioner. Compared to PAYNE, the only noise generated from the air conditioner is the sound from the propeller. TRANE air conditioner is creating an annoying sound generated by the compressor. The problem with TRANE company is that they don't have a customer support but instead route to their distributor. Since my air conditioner was instealled by a certified air conditioner installer but not a TRANE distributor put me at a very uncomfortable situation. The TRANE air conditioner works wonderfully and the sound is not heard inside the house. But if the air conditioner is closed to a place of gathering, DO NOT buy a TRANE air conditioner.
Date created: 2010-08-02
"Furnace & A/C"
I agree that it seems most people only write bad reviews. I had a xl16i 4 ton heat pump installed last Fall with an xc95m modulating furnace. The entire system has worked to perfection and we have not had one issue so far. There are several Trane systems intalls in my area and everyone I talked to loves their Trane equipment. I read that they are the only company that makes their own compressor and how long they last. I think if yours is prematurely failing, you may want to look at who you had it installed. Did they evacuate the system properly? Is the system properly sized and installed? The equipment is only as good as the installer you choose. I looked for a long time Trane dealer and checked references. Everyone should!!!
Date created: 2010-07-01
Name: B. Kerlee
Years owned: 1
"TRANE XL16I & 95% FURNACE"
Installed XL16l a/c and 95% furnace in April 14, 2009. 14 trips made by the dealer to repair the air handler unit and furnace in 14 months. Never any parts on hand. 7 days after installation, no heat. Claimed had bad sensor and had to order from Dallas, TX. (80 miles away). 6 days later, part arrives. Different tech said not bad sensor, rather water drain hose had kink. June 30, 2010, air handler fan bad order, outside temp 86 degrees. Tech comes, of course, no motor nor motor module at dealership, nor another unit to rob parts from. Right, have to order from Dallas. Called this morning, July 1, 2010, no parts in Dallas, so getting parts flown in from Georgia, promised to be here tomorrow, July 2, 2010. If you buy a Trane, put in the second system for back. Disgusting, dealer does not stock parts for merchandise they sell. Looking forward for tomorrow????
Date created: 2009-06-18
Years owned: 3
I got a XL16i three years ago with 10 year warranty. a year later on a hot Friday night, in July, in Florida, the outside fan failed, and the compressor shut down completely from overheating. That's when I learned dealers don't carry Trane parts. Had to wait for the Trane office to open Monday for someone to get the part, then put it in. The new fan failed a year later and again shut down the system on a Saturday, in the summer, in Florida. Again I had to wait until Monday for someone to go to Trane, get the part, and put it in. Last year a few other things broke. This year the evaporator coil went, and the replacement doesn't cool the house off completely.
Date created: 2009-02-26
Name: M. Gawdun
Location: San Antonio, TX
Years owned: 3
Installed Trane XL16i in July 2005. It heats and cools the house well and I notice a 15-20% reduction in my monthly bills over the prior systems. My only complaint is the dirty sock smell for about 2-3 days every spring when the cooling system begins to work on the return of hot weather. I never had this problem with a Ruud or GE system. The smell is so foul that I do not intend to ever purchase another Trane. I am baffled about why a supposedly quality system has such a problem. If ge and Ruud systems don't smell, why can't Trane design a system that doesn't smell? It is strong enough that it almost makes you want to vomit.
Other XL16i Reviews
The XL16i received generally mixed reviews on various web forums. Some users on doityourself.com compared it favorably to similar models from Carrier. Other said that the 16i was unnecessarily expensive compared to simpler models like XL14i and XL15i. Trane is cited as a good brand generally on city-data.com.
Users on gardenweb.com also like Trane, and preferred the XL16i to air conditioners from Lennox. But they agreed that the 16i might be unnecessary compared to lower-level models from Trane. Occasional complaints refer to strange noises and adverse effects on humidity.
TRANE XL16i Model Numbers
The XL16i is available in different models which vary in efficiency and capacity.
|Model Number||SEER||BTUs per Hour|
The compressor for this model comes with a 12-year limited warranty. There are also 10-year warranties for the outdoor coil and indoor parts. To qualify for the full warranty, customers much register their unit within 60 days of purchase.
Extended warranties are also available for purchase. Extended warranty coverage includes transferability if the unit is sold, as well as longer basic coverage. An extended warranty can be bought any time in the first five years of ownership.