Consumer Reviews of TRANE central air conditioners

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Date created: 2013-05-31 Name: Dave
Location: Staten Island, NY

Satisfaction Rating:
Review:
"Be Prepared to Shell Out Lots of $$ and Wait a Long Time"
I've had my combo AC/heating unit for about 10 years. Blower just stopped working. Estimate to fix $984.00. Estimate to get the part, unknown. 5 days and counting in 90+ degrees heat. And this is only the tech's best guess. Not even sure it's the real problem. Stay away, Carrier all the way....

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Date created: 2013-05-31 Name: STEVE
Location: arizona

Satisfaction Rating:
Review:
"The Chart on the First Page Says it All"
I have spent hundreds of dollars on my units in the past 5 years and they were new then. Warranty is worthless. Company is unresponsive. Do not buy this product.

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Date created: 2013-05-30 Name: Julia Roebuck
Location: Verona, Ms.

Satisfaction Rating:
Review:
"Cooling/Gas Heating Packaged Unit"
I bought this unit on 8-23-10 and it worked properly until last summer (2012). In that time there was a loud sound any time the compressor started in the unit which carried inside the house by the venting. The company which installed the unit has come out several times, but have never found what is causing the problem. Do you have any idea why this happened? The noise through the venting system is very disturbing.

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Date created: 2013-05-15 Name: Hvac man

Satisfaction Rating:
Review:
"18 Years Fixing Junk"
I've been in the HVAC business since 1994 and was trained at a wonderful tech school and worked with some of the best in the business. I've owned my own company for 8 years now and sold Trane for the first 7 years and work for dealers that installed many different brands. I am a service man turned business owner and I can tell you with confidence that all brands are junk these days I believe by design. It is so frustrating when I want to sell the best. There is no best. When you select an HVAC company, just pick someone honest with referrals from someone you know. A system being installed correctly is very important but the guy that said 98% of problems are due to poor installation is dead wrong, I'm sad to say.

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Date created: 2013-04-19 Name: V Wagner
Location: Tampa

Satisfaction Rating:
Review:
""warranty" on parts if you can wait 30 days"
Obviously no one is going to do that. Warranty is a scam! Got a leak in my condenser coil which is "under warranty”. They asked if I could wait for 30 days or buy a new unit. Buying a Carrier.

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Date created: 2013-04-18 Name: Hvac man

Satisfaction Rating:
Review:
"18 years fixing junk"
I've been in the HVAC business since 1994 and was trained at a wonderful tech school and worked with some of the best in the business. I've owned my own company for 8 years now and sold Trane for the first 7 years and work for dealers that installed many different brands. I am a service man turned business owner and I can tell you with confidence that all brands are junk these days I believe by design. It is so frustrating when I want to sell the best. There is no best. When you select a HVAC company just pick someone honest with referrals from someone you know. A system being installed correctly is very important but the guy that said 98% of problems are due to poor installation is dead wrong I'm sad to say.

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Date created: 2013-03-27 Name: randy
Location: texas

Satisfaction Rating:
Review:
"Junk"
They say a Trane is hard to stop,maybe but if it stops it is hard and very expensive to get it going again if they can get it going. we bought a new house November 2008,downstairs unit went out September 2012,waited for taxes to come back to get it fixed,service company said it was fan motor,to fix $950.00. OK fix it, Feb 2013 they order parts,maybe 30 days to get parts, 30 days later no parts. No service and cant get any answers from factory so I call factory,lady said she pass on info to rep,he would contact me within 48 hours, no contact,it is only a 8 year old unit and they cant get parts. Trane is a very sorry company,

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Date created: 2013-01-29 Name: Zara King
Location: Mesa,AZ

Satisfaction Rating:
Review:
"S.E.Arizona"
I purchased a Trane ac with heating less than two years ago. We have had a cold spell for the last two weeks and have needed to have our heat on. During the summer months I use a swamp cooler. This morning I had nothing but cold air blowing out. I called the people I bought it from and they did come right over. 4 hours later they had it all working again and presented me with a bill for $918.18. I about fell off my chair. He told me the parts that had gone bad normally would be good for 5yrs or so. This was my cost for troubleshooting and labor on something not much used and still under warranty. Yes I am sick about it.

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Date created: 2012-12-24 Name: Hvac man

Satisfaction Rating:
Review:
"18 years fixing junk"
I've been in the hvac business since 1994 and was trained at a wonderful tech school and worked with some of the best in the business . I've owned my own company for 8 years now and sold Trane for the first 7 years and work for dealers that installed many different brands . I am a service man turned business owner and I can tell you with confidence that all brands are junk these days I believe by design. It is sooooo!!!! Frustrating when I want to sell the best. There is no best. When you select a hvac company just pick someone honest with referrals from someone you know, a system being installed correctly is very important but the guy that said 98% of problems are due to poor installation is dead wrong I'm sad to say.

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Date created: 2012-10-15 Name: George Irvin
Location: Danbury,Texas

Satisfaction Rating:
Review:
"4 Ton Trane Central Air Unit"
Before one year of age, Blower Motor bad & replaced. Evaporator coil leaked and was replaced. Compressor shut down was very loud, had sound reducer jacket put on it. Obviously poor quality control by Trane, and not a good testimony. Not the reliability I anticipated when purchasing what I thought was the Cadillac of the ac industry. Now I am thinking I made a big big mistake and may have to abandon it prematurely. not sure on model number. It is a 4 ton central unit. 4ttm3048a1000aa 4tec3f48b1000aaa

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.