Consumer Reviews of TRANE central air conditioners

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Date created: 2013-05-15 Name: Hvac man

Satisfaction Rating:
Review:
"18 Years Fixing Junk"
I've been in the HVAC business since 1994 and was trained at a wonderful tech school and worked with some of the best in the business. I've owned my own company for 8 years now and sold Trane for the first 7 years and work for dealers that installed many different brands. I am a service man turned business owner and I can tell you with confidence that all brands are junk these days I believe by design. It is so frustrating when I want to sell the best. There is no best. When you select an HVAC company, just pick someone honest with referrals from someone you know. A system being installed correctly is very important but the guy that said 98% of problems are due to poor installation is dead wrong, I'm sad to say.

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Date created: 2013-04-19 Name: V Wagner
Location: Tampa

Satisfaction Rating:
Review:
""warranty" on parts if you can wait 30 days"
Obviously no one is going to do that. Warranty is a scam! Got a leak in my condenser coil which is "under warranty”. They asked if I could wait for 30 days or buy a new unit. Buying a Carrier.

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Date created: 2013-04-18 Name: Hvac man

Satisfaction Rating:
Review:
"18 years fixing junk"
I've been in the HVAC business since 1994 and was trained at a wonderful tech school and worked with some of the best in the business. I've owned my own company for 8 years now and sold Trane for the first 7 years and work for dealers that installed many different brands. I am a service man turned business owner and I can tell you with confidence that all brands are junk these days I believe by design. It is so frustrating when I want to sell the best. There is no best. When you select a HVAC company just pick someone honest with referrals from someone you know. A system being installed correctly is very important but the guy that said 98% of problems are due to poor installation is dead wrong I'm sad to say.

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Date created: 2013-03-27 Name: randy
Location: texas

Satisfaction Rating:
Review:
"Junk"
They say a Trane is hard to stop,maybe but if it stops it is hard and very expensive to get it going again if they can get it going. we bought a new house November 2008,downstairs unit went out September 2012,waited for taxes to come back to get it fixed,service company said it was fan motor,to fix $950.00. OK fix it, Feb 2013 they order parts,maybe 30 days to get parts, 30 days later no parts. No service and cant get any answers from factory so I call factory,lady said she pass on info to rep,he would contact me within 48 hours, no contact,it is only a 8 year old unit and they cant get parts. Trane is a very sorry company,

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Date created: 2013-01-29 Name: Zara King
Location: Mesa,AZ

Satisfaction Rating:
Review:
"S.E.Arizona"
I purchased a Trane ac with heating less than two years ago. We have had a cold spell for the last two weeks and have needed to have our heat on. During the summer months I use a swamp cooler. This morning I had nothing but cold air blowing out. I called the people I bought it from and they did come right over. 4 hours later they had it all working again and presented me with a bill for $918.18. I about fell off my chair. He told me the parts that had gone bad normally would be good for 5yrs or so. This was my cost for troubleshooting and labor on something not much used and still under warranty. Yes I am sick about it.

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Date created: 2012-12-24 Name: Hvac man

Satisfaction Rating:
Review:
"18 years fixing junk"
I've been in the hvac business since 1994 and was trained at a wonderful tech school and worked with some of the best in the business . I've owned my own company for 8 years now and sold Trane for the first 7 years and work for dealers that installed many different brands . I am a service man turned business owner and I can tell you with confidence that all brands are junk these days I believe by design. It is sooooo!!!! Frustrating when I want to sell the best. There is no best. When you select a hvac company just pick someone honest with referrals from someone you know, a system being installed correctly is very important but the guy that said 98% of problems are due to poor installation is dead wrong I'm sad to say.

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Date created: 2012-10-15 Name: George Irvin
Location: Danbury,Texas

Satisfaction Rating:
Review:
"4 Ton Trane Central Air Unit"
Before one year of age, Blower Motor bad & replaced. Evaporator coil leaked and was replaced. Compressor shut down was very loud, had sound reducer jacket put on it. Obviously poor quality control by Trane, and not a good testimony. Not the reliability I anticipated when purchasing what I thought was the Cadillac of the ac industry. Now I am thinking I made a big big mistake and may have to abandon it prematurely. not sure on model number. It is a 4 ton central unit. 4ttm3048a1000aa 4tec3f48b1000aaa

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Date created: 2012-10-09 Name: Jullius Cicchini
Location: Dunedin Florida 34698

Satisfaction Rating:
Review:
"owner of unit were it was installed"
I replaced it with a trane unit, but I need to tell everyone I read great reviews but, my trane is running in reverse, not a "happy" customer. Installed in September and already I had 4 service calls, now it is in need of a compressor. They certainly don't appreciate the business, It will take 6-10 days to get a replacement part???? Pay now and, get taken advantage of. Now they are looking for me to sign a service contract---what happen to the warranty? That was supposed to come with the new unit, I called on Saturday for service and was told it would cost $160,00 to come and check it out???? Now that is being taken advantage of??

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Date created: 2012-09-06 Name: Dinty Monroe
Location: The Villages, FL

Satisfaction Rating:
Review:
"SUCKS!"
Here I sit on Thursday with my breathing problems ... in The Villages Florida with the daily temp at 95 degrees and with high humidity ..and holding on to my $800.00 Trane extended warranty and my recent July ("all's fine checkup")@$200.00 And .... I have had no a/c since Monday and can only hope that I will have it sometime next week. What a sucker I have been to have: a Trane Product; an extended 10 year warranty; and an established contractor who 'will not stock parts the common needed for repair.

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Date created: 2012-09-06 Name: Art Conforti
Location: Sarasota,FL

Satisfaction Rating:
Review:
"Stay Away from Trane"
Six years ago I added an ac system to a warehouse. I went with Trane (against what others said) because they used to have such a quality brand. I thought I was getting the best. He we are going into the 6th year, the compressor goes. Trane will do nothing about it since they give a 5 year warranty, nothing. I guess they got me. They got me once, but never again. They did not even care to look into it. Then try to talk to someone there? No Chance. It is the worst experience. They are not the same company they were and they just don't care.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.