Consumer Reviews of TRANE central air conditioners

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Date created: 2010-12-06 Name: Mike D
Location: Arizona

Satisfaction Rating:
Review:
"DO YOUR HOMEWORK BEFORE YOU BUY!"
The biggest complaints I see all go back to one main problem: YOU DIDN'T DO YOUR HOMEWORK BEFORE YOU BOUGHT! 1) Don't just read reviews - get the facts on what the system can and cannot do. That comes from the manufacturer. 2) Pick the right contractor. Most states have a Registry for Licensed Contractors. Check their records for complaints. Interview them carefully. You need this person to install it right. A high percentage of complaints are NOT because of "a junk piece of equipment" BUT are attributed to poor install! 3) Learn about what you are buying. Get a basic education in how and why they work. You don't need to run out and get a HVAC Refrigerant Handlers certification. You do NEED to know about the system in general. 4) Have the contractor do a flow study to make sure you have the correct duct and intake size. Proper sizing of the package is what save money. The biggest $$$ occurs when the system initially starts its cycle. Over-cycling is where you lose money! 5) Use the correct filters!! Improper filters (which only only run about $8-$10) can cause a variable speed system to blow up. The term is "volumetric efficiency". If it can't breathe in ... it can't put out. When I read a complaint I can usually see where the person made the mistake. The paid big bucks for repairs = you didn't buy the extended warranty. If the extended warranty wasn't available = you're buying "contractor grade" that doesn't qualify for it. They won't stand behind it = you chose the wrong contractor. I've only had 1 problem with my last Trane. It occurred about 9 years into the life. Repairs were covered 100%. Was I inconvenienced? Yep - It was 110 degrees and I was without AC for about 8 hours. Would I recommend a Trane? - Yep. Getting ready to install another within the month. Just remember - its your money - spend it wisely!

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Date created: 2010-11-20 Name: David Wood
Location: Lewisville, TX

Satisfaction Rating:
Review:
"Orignal unit built with hom"
The unit says it was made in 1996. I am pretty sure house was built in 1998. It is now November 2010 and unit is still going. I will upgrade next year but only to get more energy efficient.

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Date created: 2010-11-03 Name: TH
Location: Victoria, Texas

Satisfaction Rating:
Review:
"XL-12"
Had two XL12's installed in new house 20 years ago now. They have been great, efficient and reliable units. One is very quiet while the other is somewhat noisy. Never have figured out why - can only assume one has a non-fatal problem with the compressor. Have heard the newer low end units are not the same quality, but these units are great.

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Date created: 2010-10-20 Name: Greg

Satisfaction Rating:
Review:
"Still Works after 21 years"
Our trane air conditioner that came with our house was installed in April 1988, it's a Trane XL1200 air conditioner which is a 12 seer, it is extremely cheap to operate and we use the a/c all the time in the summer, and it still works extremely well, just like a new air conditoner, highly recommend trane air conditioners

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Date created: 2010-09-28 Name: M. Glisson

Satisfaction Rating:
Review:
"Bad coil"
After just 3 1/2 years I am replacing the coil in my AC unit which is just 3 1/2 years old. The first service call with the addition of freon cost $335.00. After ordering a new coil (under warranty) labor and start up cost another $450.00. Trane is now the last one on my list a being reliable.

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Date created: 2010-09-22 Name: Greg F.
Location: New Orleans, LA

Satisfaction Rating:
Review:
"Train Units"
I am a general contractor in South Louisiana, I built 198 homes in 2007, and I used 2 different A/C contractors to install my A/C units. One of them installs Luxair and the other installs Trane. I have run the numbers and I have had a 54% warranty call on the luxair and only 7% on the Trane. Granted that the installers make a huge difference of the efficiency of the unit and to be sure it is sized correct for the space it is cooling or heating. Make sure the installers run a J manual on your house before they sale you a unit. The Train install are great installer and I challenge them. One of the biggest things to look for is air leaks and to make sure your system is charged correctly. My installers tell me that Trane recommends they weigh the 410A coolant instead of just using gauges. If I had to get a unit installed it would be a Trane...

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Date created: 2010-09-17 Name: Kyle Robinson
Location: Winterville NC

Satisfaction Rating:
Review:
"Air conditioner"
Great AC with no major problems

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Date created: 2010-08-17 Name: Joseph Barish
Location: Cherry Hill, NJ

Satisfaction Rating:
Review:
"JosephB"
Our new Trane Central A/C is extremely quiet and reliable. The installation technicians from Jim's Heating and Air Conditioning of Hainesport, NJ came highly recommended on the website Consumer's Checkbook.com, and with due cause. They knew what they were doing, were thorough, uniformed, tested the installation, and cleaned up afterwards. Our electric bills are unbelievably low, we were surprised. The pricing was most fair and the warranty excellent.

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Date created: 2010-08-10 Name: Keith

Satisfaction Rating:
Review:
"Trane Reviews"
I have a Warm Air License in Georgia and currently in business selling Trane equipment as our #1 brand. We have been using Trane for well over 12 years and I keep reading about all of the Trane compressors that are failing. If the contractors that are installing the equipment is not taking all of the necessary precautions to the equipment it can shorten the life of the compressor. They should replace the copper lines when replacing the system when possible, they shouldn't replace an ac unit on an evaporator coil that is over 10-15 years this could cause damage, pressurize the system with a dry nitrogen to check for leaks that wont put moisture into the system, they should pull a vacuum on the complete system to remove moisture out of the lines and coils. This also removes any impurities that may be in the lines, air flow could also kill the compressor (not enough return air to the system, kinked duct work). The contractor should be looking for things that could cause these issues instead of just trying to collect a check. If a compressor is failing there is usually a problem unless an act of god caused the damage, sometimes they do fail but precautions should be taken. Trane offers an Extended Warranty on 10 Year Part & Labor for a realitive small amount. Most contractors don't offer these small add-ons.

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Date created: 2010-08-04 Name: Mark

Satisfaction Rating:
Review:
"Good Unit"
The unit was part of the builder's package when the house was constructed 12 years ago. Since that time, I have had only one problem about 5 years ago when the compressor motor had to be replaced. That was covered in full by my home service contract. It cools in summer and heats in the winter using electricity. I am going to replace it this year due to incentives provided by Florida Power and Light, The I.R.S. and the installer. There is nothing currently wrong with the unit, but a newer one should be more cost efficient (10ser vs 16ser).

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