Consumer Reviews of TRANE central air conditioners

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Date created: 2011-07-24 Name: Blade MacKenzie
Location: Miami, FL
Years owned: 6

Satisfaction Rating:
Review:
"Do NOT buy a Trane"
After the old a/c unit in my home died, I spent $5000.00 to install a Trane unit. I did not choose this unit, it was chosen by the installer. He claimed this brand was the most reliable. One year later, the wall panel controller broke. Simply fixed with replacement. One year later, the circuit board fries. Trane covered the cost of the board, not the warranty. 18 months later (today) I awake in sweat in 94 degree miami humidity to find the "most reliable" Trane unit is not working yet again. There are certain things that should be counted on to work in your home. Your fridge, your water heater, and your A/C. Trane should be hit with a class action lawsuit.

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Date created: 2011-07-24 Name: S. Donohue
Location: North Augusta, SC
Years owned: 2

Satisfaction Rating:
Review:
"Trane Wreck"
Installed Trane a/c in July 2009; in July 2011 the unit's blower failed. Called dealer who did not come until the following day -- a Saturday. Repairman said it was either the master control switch shorted out (a circuit board) or the fan itself. He said he did not have the part, but the Trane warehouse was in the city and not open over the weekend. They would try to get back to us on Monday. This is South Carolina in Mid July, temperature is 100+ -- and they can't keep a parts place open over the weekend. Really?

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Date created: 2011-07-22 Name: Darren K.
Location: Tulsa, OK
Years owned: 3

Satisfaction Rating:
Review:
"Rock Solid"
Had a Trane XR16i installed three years ago. Works great. Features like ComfortR are fantastic. I had a concern with this a/c upgrade that the system may cool the house too quickly and that we would get humidity issues. Our last a/c was undersized and ran constantly, while inefficient it did dehumidify the air. The ComfortR feature ramps up the fan speed in stage allows for more dehumidified air getting circulated. Its worked great. Great quality and service.

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Date created: 2011-07-22 Name: Sal
Location: Ohio
Years owned: 5

Satisfaction Rating:
Review:
"very cool"
Can't say enough good things about this air conditioner. The current heat wave is proving a real test(heat index over 110) and our Trane XR15 is doing a great job. Its quite, efficient and have never given us a problem. The best thing I can say is that we never think about it.

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Date created: 2011-07-21 Name: S. Harris
Location: Dallas, TX
Years owned: 20

Satisfaction Rating:
Review:
"Trane is a reliable workhorse!"
I know that I have had my Trane unit for at least 20 years - maybe more - and it has been incredibly reliable all these years. I never serviced it regularly and still had only 2 or 3 service calls on it in all those years. It has been a real workhorse and I'm sorry to see it go!

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Date created: 2011-07-19 Name: Dan Lazo
Location: San Antonio, TX
Years owned: 1

Satisfaction Rating:
Review:
"broken twice within 3 months"
Less than 3 months old and have had the unit go down twice. The unit has a leak in a line that was aluminum so the ac company had to replace that part, since it was Saturday morning, could not get fixed until Monday. 2 days in a hotel and the blame went from Trane Manufacturing blaming the distributor and distributor blaming Trane. We had to take the expense. a week later one of the 2 stages went out (high) another week to get fixed. Trane just trying to blame everyone but themselves while we eat the out of pocket costs of living in hotels.

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Date created: 2011-07-15 Name: R. Girard
Location: Concord, NC
Years owned: 6

Satisfaction Rating:
Review:
"How to stop a Trane, install it."
Due to manufacturing problems, two copper pipes where left touching each other. One pipe rubbed the other creating a hole and empting the system, $350. I called Trane and was told that due to the age the warrente had expired and the installer should have cought the problem so they could do nothing. On top of that the orifice that injects the freon into the unit was to small for the unit. I would never purchase a Trane again.

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Date created: 2011-07-11 Name: M. Genovese
Location: Aurora, CO
Years owned: 3

Satisfaction Rating:
Review:
"TRANE's WORSE SYSTEM EVER!"
Our Trane unit has been our worst nightmare ever. We have spent Thousands of dollars in repairs for our unit and it keeps breaking down on us!If there is a law suit, please count me in. They owe all of us $$ and explanations as well as a solution. Expansion Valve had to be replaced last yr. Our condenser coils had only been working at 30% capacity since we bought it !Now one year later same problem. Lukewarm air coming out only!I am not rich . I cannot afford to spend all this money on repairs and parts.

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Date created: 2011-07-09 Name: Mike C.
Location: orlando, fl

Satisfaction Rating:
Review:
"Nothing stops a Train. About anything stops a Trane"
Two words to describe the Trane brand: Total Crap 20 years ago Trane was the brand to beat, now its like dodge/crystler of the 80s... I've had my 'new' unit 2006 serviced 9 times and my inlaws have had their Trane fixed more than I have!

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Date created: 2011-07-07 Name: Aaron
Years owned: 5

Satisfaction Rating:
Review:
"XR15"
Replaced a 7 year old Carrier junk pile that died after only 7 years - No Warranty coverage, despite yearly maintenance. Replaced A/C system with Trane XR15, also upgraded thermostat to TR900 to do a better job of managing humidity(another Carrier flaw). Great system for close to 5 years. Quite and dependable - very impressed with Trane and the HVAC Company that did the install.

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