Consumer Reviews of TRANE central air conditioners

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Date created: 2011-05-30 Name: TAC
Location: Batavia IL

Satisfaction Rating:
Review:
"On for the first time today- BAD BAD BAD"
Installed in FEB 2011- turned on for the first time on May 30, 2011. Outside unit did not work at all. Inside: incredibly noisy- can't sleep with it on- sound penetrated across the house, through doors and bathrooms into bedroom.! Two-toned hum from hell! Torture! ON all day and it only lowered the temp inside from 82 to 78. Service man claims this is the way they work and tried to blame me for not paying more than the $4500 I paid. He claims I got a "cheap unit and you got what you paid for."

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Date created: 2011-05-26 Name: P Nessman
Location: FL
Years owned: 3

Satisfaction Rating:
Review:
"Beyond bad"
My three year old air condtioner has been through three leaky coils. Each coil involves expensive labor costs and long waits for parts. Trane's products and customer service are bitterly disappointing.

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Date created: 2011-05-19 Name: R Berge
Years owned: 2

Satisfaction Rating:
Review:
"WRONG !! "It's Hard to Stop A Trane""
Both the outside compressor unit and the inside air handler have been replaced. Just last week the compressor burnt out and was replaced.Called Trane to requested additional warranty and was told "our records show your system is currently working".If you want a longer warranty, buy it from your dealer. Great customer relations.

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Date created: 2011-05-19 Name: c.jacobsen
Location: southampton new york
Years owned: 1

Satisfaction Rating:
Review:
"4 compressors 10yrs"
4 compressors and 2 complete systems in10 yrs, and I .am still having problems the compressor fail every 2 to 3 yrs. Heating unit failed also. After the 2nd compressor changed dealers . 2 later still have problems

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Date created: 2011-05-05 Name: roger malone
Location: Tampa Bay,Fl.

Satisfaction Rating:
Review:
"TRANE NIGHTMARE UPDATE"
Well,this is an update of my post of one week ago.The leaking evaporator coil in our four month old completely new Trane 15.25 SEER A/C was replaced last Friday.It is the following Thursday.I just opened the door to the air handler closet and there's green oily fluid that resembles auto anti-freeze running down the front of the air handler cabinet from inside the unit.Next step will be a consumer attorney.I can't believe I spent so much money to buy a nightmarish headache.The so-called technicians are a bunch of inept boobs to say the least.DO NOT BUY TRANE!!!

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Date created: 2011-04-29 Name: roger malone
Location: tampa bay ,fl.
Years owned: 1

Satisfaction Rating:
Review:
"Our Trane puchase mistake"
We purchased a complete Trane XL15 15.25 seer A/C system in November of 2010.Mind you this was replacing a perfectly operating Bryant system that was original to our home(built 2002).We were being"pro-active" because we figured in Florida we'd probably be facing problems soon with our AC.WHAT A MISTAKE!!Four months later we need a new evaporator coil.The coil has such a bad leak it won't hold a charge overnight.It never worked satisfactorily from day one.The heat was inadequate all winter but we foolishly dealt with that.I knew there was definitely something wrong when it didn't dehumidify properly when the weather was getting hot consistently and the house was always unacceptably warm.We're waiting for a "serviceman" as I type this with the new coil(4th service visit in a week.)DO NOT BUY TRANE!!!They were always advertised as the best but they make a lousy product,have no quality control,and I don't want anyone else having the headaches we've had.

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Date created: 2011-04-27 Name: S W
Location: Arlington, VA
Years owned: 1

Satisfaction Rating:
Review:
"CRAP!!!!!"
Brand new a/c ... Trane. Installed March 29, 2011. April 24, 2011, try to actually use it. IT DOESN'T WORK. It needs a new compressor. The new compressor won't be in until April 29. So, I get to try to sleep in a too warm, extremely humid house for four nights and then take another day off work. Of course, the forecast for April 29 is for temps in the 40s & 50s ... until then in the 80s with extremely high humidity. I HATE TRANE!!!!!!!!!

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Date created: 2011-04-26 Name: E. Edwards
Location: southeast Michigan
Years owned: 4

Satisfaction Rating:
Review:
"Totally undepedable"
Specified Trane equipment when we built our home in 2001 because I "thought it was the best" - certainly the most expensive. Constant problems with the furnace and the AC. In a four year period, we had 45 service calls. Granted the service calls were covered under warranty, but somehow that does not make it better when it 97 degrees sweltering and the ac breaks down on a Friday afternoon. e.g. stopped working, coils froze up numerous times, freon disappearing out of the system. Same with the furnace-Sensing relay was replaced at least five times and it always seemed to break down when the weather is the coldest. Replaced the entire system in 2005

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Date created: 2011-04-13 Name: C roper
Location: Evansville
Years owned: 5

Satisfaction Rating:
Review:
"Never. Buy a trane the reviews speak for themselves"
This unit is the biggest pile of crap .... I have owned it for just over 5 years and have had nothing but trouble with it year 1 it was the compressor; year two it was a freon leak; year three was compressor number 2; year three trouble free yee freekin ha, year 4 compressor 3; and yet again I am waiting on a repair man for compressor 4, I am done paying for this my next call is too a freakin consumer lawyer because this is bull .... I have a xl14i and I wish I had read all of these posts before buying

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Date created: 2011-04-09 Name: D.HYATT
Location: LEXINGTON, KY
Years owned: 8

Satisfaction Rating:
Review:
"XE1000"
I BOUGHT THE XE1000 IN 2003 SINCE THEN I'VE SPENT AROUND $1000 IN REPAIRS. THE LAST 3YRS AT THE BEGINNING OF SPRING THERE'S BEEN PROBLEMS WITH THIS UNIT. I WILL NEVER BUY ANOTHER TRANE, WHEN TRANE SAYS THEY MAKE QUALITY IT'S A LIE. IF YOU BEY A TRANE THEN KEEP YOUR CHECK BOOK CLOSE.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.