Consumer Reviews of TRANE central air conditioners

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Date created: 2011-07-28 Name: David
Location: Florida
Years owned: 5

Satisfaction Rating:
Review:
"Trane equals junk"
Trane has let us down from day one. Our unit is less than five years old and we have had multiple problems. This year alone we have had repairmen out four times because the unit was not cooling or had stopped running. Each time it was big bucks for service and repair and sometimes new freon, even though in every case the problem resulted from some part still under warranty that went bad. Now we are facing a $900 charge to replace the coil because it has a leak in it. And that is in addition to the charge to get someone out here to look at it and put new freon in it until they can get back out to do the coil replacement. The coil has a ten year warranty and already it has a leak. But what good is a warranty when it costs almost a thousand dollars to get it repaired? If they say a part is guaranteed then they should pay to replace it when it goes bad within the warranty period. And all that stuff they tell you about new units being energy efficient and saving you the cost in electricity savings. It doesn't happen. You may save a few bucks but nothing like they claim. We actually did not see any savings.

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Date created: 2011-07-28 Name: Mary Ann
Location: Chandler, AZ
Years owned: 5

Satisfaction Rating:
Review:
"Throw mama from the TRANE"
Just spend my grandchildren's back to school money to completely repair a 5 year old $6000 unit. I used to recommend Trane and will never do so again. I contacted Trane and they were unsympathetic and unwilling to do anything to help. I hope they go out business and if someone pursues a lawsuit count me in.

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Date created: 2011-07-27 Name: John
Years owned: 2

Satisfaction Rating:
Review:
"Trane Rolls"
New Trane XR15 installed two years ago with no issues. Chose Trane because of high quality, price, referrals from friends and research. Trane is the best out there, period. I must have talked with 6 installers who sold all brands and they all recommended Trane or American Standard. Consensus was that Trane is one of the only manufacturers that assemble the a/c compressors in-house using proprietary technology that no one else has.

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Date created: 2011-07-27 Name: J.H.
Location: TN.
Years owned: 8

Satisfaction Rating:
Review:
"Trane Rocks!"
I have 6 Trane A/C systems installed in my rental properties. While I didn't get top of line, I had XR13 models installed in all units 8 years ago. The prior units, also Trane, were over 24 years old. In all the years I've had Trane A/C's I have never had an issue. As an investment I give Trane an A+ rating.

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Date created: 2011-07-27 Name: Dave
Years owned: 6

Satisfaction Rating:
Review:
"Awesome System"
Got an XL18i and it's been great. Wonderful installation crew made sure install was done right. Electric bill dropped by over $120 per month from my prior unit which was a 15 year old Rheem. Can't say enough good things: looks great, very quiet, no repairs and saving me big bucks. If anyone is having warranty issues you need to pick the right installer: it's likely there was an installation error.

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Date created: 2011-07-24 Name: Blade MacKenzie
Location: Miami, FL
Years owned: 6

Satisfaction Rating:
Review:
"Do NOT buy a Trane"
After the old a/c unit in my home died, I spent $5000.00 to install a Trane unit. I did not choose this unit, it was chosen by the installer. He claimed this brand was the most reliable. One year later, the wall panel controller broke. Simply fixed with replacement. One year later, the circuit board fries. Trane covered the cost of the board, not the warranty. 18 months later (today) I awake in sweat in 94 degree miami humidity to find the "most reliable" Trane unit is not working yet again. There are certain things that should be counted on to work in your home. Your fridge, your water heater, and your A/C. Trane should be hit with a class action lawsuit.

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Date created: 2011-07-24 Name: S. Donohue
Location: North Augusta, SC
Years owned: 2

Satisfaction Rating:
Review:
"Trane Wreck"
Installed Trane a/c in July 2009; in July 2011 the unit's blower failed. Called dealer who did not come until the following day -- a Saturday. Repairman said it was either the master control switch shorted out (a circuit board) or the fan itself. He said he did not have the part, but the Trane warehouse was in the city and not open over the weekend. They would try to get back to us on Monday. This is South Carolina in Mid July, temperature is 100+ -- and they can't keep a parts place open over the weekend. Really?

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Date created: 2011-07-22 Name: Darren K.
Location: Tulsa, OK
Years owned: 3

Satisfaction Rating:
Review:
"Rock Solid"
Had a Trane XR16i installed three years ago. Works great. Features like ComfortR are fantastic. I had a concern with this a/c upgrade that the system may cool the house too quickly and that we would get humidity issues. Our last a/c was undersized and ran constantly, while inefficient it did dehumidify the air. The ComfortR feature ramps up the fan speed in stage allows for more dehumidified air getting circulated. Its worked great. Great quality and service.

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Date created: 2011-07-22 Name: Sal
Location: Ohio
Years owned: 5

Satisfaction Rating:
Review:
"very cool"
Can't say enough good things about this air conditioner. The current heat wave is proving a real test(heat index over 110) and our Trane XR15 is doing a great job. Its quite, efficient and have never given us a problem. The best thing I can say is that we never think about it.

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Date created: 2011-07-21 Name: S. Harris
Location: Dallas, TX
Years owned: 20

Satisfaction Rating:
Review:
"Trane is a reliable workhorse!"
I know that I have had my Trane unit for at least 20 years - maybe more - and it has been incredibly reliable all these years. I never serviced it regularly and still had only 2 or 3 service calls on it in all those years. It has been a real workhorse and I'm sorry to see it go!

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.