Consumer Reviews of TRANE central air conditioners

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Date created: 2011-08-16 Name: Jerry C.
Location: N.Y.
Years owned: 3

Satisfaction Rating:
Review:
"Better by comparison"
My neighbor and I both built our homes at the same time. We installed a Trane System and they installed Carrier. We compared systems and costs, both systems ran around $17,000 for Furnace, Coil, Electronic air cleaner, a/c Unit and thermostat installed. Both high end systems. My Trane is a XC95m furnace, Clean Effects air cleaner, XL16i a/c and Comfortlink II thermostat. The Carrier System my neighbor got was an Infinity 96, Air Purifier, Infinity a/c and Edge® Programmable Thermostat. After three years I've had zero problems, the system has run perfectly. My neighbor has had the coils replaced on the a/c, his furnace stopped working in the middle of winter the first year with a bad gas valve and his a/c makes a high pitched noise that the installer says is normal. It’s become a bit of a sore point with him. I know that all manufactures have issues with some percentage of products and don’t believe Carrier is junk. But in my experience I got the better system.

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Date created: 2011-08-10 Name: Claud K.
Location: Texas
Years owned: 4

Satisfaction Rating:
Review:
"Can't stop this Trane XL20i"
Four years and never a problem. This A/C unit, XL20i, has been through allot in a short time. We've had several massive hail storms. One so bad that I had to get the roofing replaced. The A/C unit, while the case is dented, has never missed a beat. We've had temperatures over 100 for more than a month this year! No issues.

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Date created: 2011-08-02 Name: Matthew Wolfe
Location: Melbourne Beach, FL
Years owned: 2

Satisfaction Rating:
Review:
"New System"
We just had a complete system put in. Paid $8,800 for it, and our electric bill dropped from around 400-475 per month during the summer, to around 120 per month. In about 4 years, this unit will have paid for itself. We have the XL19I for almost a year now, and have not had a single problem with it. I love my Trane. Plus, the warranty is great! We live 10 seconds from the beach, and it will last alot longer than out last unit, which was a Carrier. That lasted a while 4 years. Money down the drain. POS.

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Date created: 2011-08-02 Name: Vasquez
Years owned: 6

Satisfaction Rating:
Review:
"Original Unit to House"
We purchased our house 6 years ago and we're very reluctant about purchasing in the first place because the a/c unit was so old. The current homeowners assured us that they had never had problems with their unit, and boy they were right! We've owned the home 6 years now and only have had minimal yearly maintenance repairs. We've estimated the unit is around 26 years old and it still runs like a champ through our deep South heat waves! Thanks Trane!

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Date created: 2011-07-29 Name: Doug J.
Years owned: 4

Satisfaction Rating:
Review:
"This trane runs"
Motto's being what they are, this Trane does keep runing. Despite being hit by numerous baseballs and footballs from my kids activities and a few major hail storms this a/c runs great. While I have a few dents due to the abuse my kids are taking out on the equipment it runs fine. Were dealing with heat indexes over 100 the last few weeks and the house stays nice and coool. The unit runs like its brand new. Well it runs like a Trane.

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Date created: 2011-07-28 Name: David
Location: Florida
Years owned: 5

Satisfaction Rating:
Review:
"Trane equals junk"
Trane has let us down from day one. Our unit is less than five years old and we have had multiple problems. This year alone we have had repairmen out four times because the unit was not cooling or had stopped running. Each time it was big bucks for service and repair and sometimes new freon, even though in every case the problem resulted from some part still under warranty that went bad. Now we are facing a $900 charge to replace the coil because it has a leak in it. And that is in addition to the charge to get someone out here to look at it and put new freon in it until they can get back out to do the coil replacement. The coil has a ten year warranty and already it has a leak. But what good is a warranty when it costs almost a thousand dollars to get it repaired? If they say a part is guaranteed then they should pay to replace it when it goes bad within the warranty period. And all that stuff they tell you about new units being energy efficient and saving you the cost in electricity savings. It doesn't happen. You may save a few bucks but nothing like they claim. We actually did not see any savings.

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Date created: 2011-07-28 Name: Mary Ann
Location: Chandler, AZ
Years owned: 5

Satisfaction Rating:
Review:
"Throw mama from the TRANE"
Just spend my grandchildren's back to school money to completely repair a 5 year old $6000 unit. I used to recommend Trane and will never do so again. I contacted Trane and they were unsympathetic and unwilling to do anything to help. I hope they go out business and if someone pursues a lawsuit count me in.

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Date created: 2011-07-27 Name: John
Years owned: 2

Satisfaction Rating:
Review:
"Trane Rolls"
New Trane XR15 installed two years ago with no issues. Chose Trane because of high quality, price, referrals from friends and research. Trane is the best out there, period. I must have talked with 6 installers who sold all brands and they all recommended Trane or American Standard. Consensus was that Trane is one of the only manufacturers that assemble the a/c compressors in-house using proprietary technology that no one else has.

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Date created: 2011-07-27 Name: J.H.
Location: TN.
Years owned: 8

Satisfaction Rating:
Review:
"Trane Rocks!"
I have 6 Trane A/C systems installed in my rental properties. While I didn't get top of line, I had XR13 models installed in all units 8 years ago. The prior units, also Trane, were over 24 years old. In all the years I've had Trane A/C's I have never had an issue. As an investment I give Trane an A+ rating.

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Date created: 2011-07-27 Name: Dave
Years owned: 6

Satisfaction Rating:
Review:
"Awesome System"
Got an XL18i and it's been great. Wonderful installation crew made sure install was done right. Electric bill dropped by over $120 per month from my prior unit which was a 15 year old Rheem. Can't say enough good things: looks great, very quiet, no repairs and saving me big bucks. If anyone is having warranty issues you need to pick the right installer: it's likely there was an installation error.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.