Consumer Reviews of TRANE central air conditioners

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Date created: 2011-07-28 Name: David
Location: Florida
Years owned: 5

Satisfaction Rating:
Review:
"Trane equals junk"
Trane has let us down from day one. Our unit is less than five years old and we have had multiple problems. This year alone we have had repairmen out four times because the unit was not cooling or had stopped running. Each time it was big bucks for service and repair and sometimes new freon, even though in every case the problem resulted from some part still under warranty that went bad. Now we are facing a $900 charge to replace the coil because it has a leak in it. And that is in addition to the charge to get someone out here to look at it and put new freon in it until they can get back out to do the coil replacement. The coil has a ten year warranty and already it has a leak. But what good is a warranty when it costs almost a thousand dollars to get it repaired? If they say a part is guaranteed then they should pay to replace it when it goes bad within the warranty period. And all that stuff they tell you about new units being energy efficient and saving you the cost in electricity savings. It doesn't happen. You may save a few bucks but nothing like they claim. We actually did not see any savings.

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Date created: 2011-07-28 Name: Mary Ann
Location: Chandler, AZ
Years owned: 5

Satisfaction Rating:
Review:
"Throw mama from the TRANE"
Just spend my grandchildren's back to school money to completely repair a 5 year old $6000 unit. I used to recommend Trane and will never do so again. I contacted Trane and they were unsympathetic and unwilling to do anything to help. I hope they go out business and if someone pursues a lawsuit count me in.

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Date created: 2011-07-24 Name: Blade MacKenzie
Location: Miami, FL
Years owned: 6

Satisfaction Rating:
Review:
"Do NOT buy a Trane"
After the old a/c unit in my home died, I spent $5000.00 to install a Trane unit. I did not choose this unit, it was chosen by the installer. He claimed this brand was the most reliable. One year later, the wall panel controller broke. Simply fixed with replacement. One year later, the circuit board fries. Trane covered the cost of the board, not the warranty. 18 months later (today) I awake in sweat in 94 degree miami humidity to find the "most reliable" Trane unit is not working yet again. There are certain things that should be counted on to work in your home. Your fridge, your water heater, and your A/C. Trane should be hit with a class action lawsuit.

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Date created: 2011-07-19 Name: Dan Lazo
Location: San Antonio, TX
Years owned: 1

Satisfaction Rating:
Review:
"broken twice within 3 months"
Less than 3 months old and have had the unit go down twice. The unit has a leak in a line that was aluminum so the ac company had to replace that part, since it was Saturday morning, could not get fixed until Monday. 2 days in a hotel and the blame went from Trane Manufacturing blaming the distributor and distributor blaming Trane. We had to take the expense. a week later one of the 2 stages went out (high) another week to get fixed. Trane just trying to blame everyone but themselves while we eat the out of pocket costs of living in hotels.

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Date created: 2011-07-15 Name: R. Girard
Location: Concord, NC
Years owned: 6

Satisfaction Rating:
Review:
"How to stop a Trane, install it."
Due to manufacturing problems, two copper pipes where left touching each other. One pipe rubbed the other creating a hole and empting the system, $350. I called Trane and was told that due to the age the warrente had expired and the installer should have cought the problem so they could do nothing. On top of that the orifice that injects the freon into the unit was to small for the unit. I would never purchase a Trane again.

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Date created: 2011-07-11 Name: M. Genovese
Location: Aurora, CO
Years owned: 3

Satisfaction Rating:
Review:
"TRANE's WORSE SYSTEM EVER!"
Our Trane unit has been our worst nightmare ever. We have spent Thousands of dollars in repairs for our unit and it keeps breaking down on us!If there is a law suit, please count me in. They owe all of us $$ and explanations as well as a solution. Expansion Valve had to be replaced last yr. Our condenser coils had only been working at 30% capacity since we bought it !Now one year later same problem. Lukewarm air coming out only!I am not rich . I cannot afford to spend all this money on repairs and parts.

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Date created: 2011-07-09 Name: Mike C.
Location: orlando, fl

Satisfaction Rating:
Review:
"Nothing stops a Train. About anything stops a Trane"
Two words to describe the Trane brand: Total Crap 20 years ago Trane was the brand to beat, now its like dodge/crystler of the 80s... I've had my 'new' unit 2006 serviced 9 times and my inlaws have had their Trane fixed more than I have!

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Date created: 2011-07-02 Name: Mike Fritz
Location: Louisville, KY
Years owned: 2

Satisfaction Rating:
Review:
"I got run over by a Trane"
My less than 3 year old top of the line Trane air conditioner died. It froze solid. No freon. Unit was still under limited warranty. Trane refused to pay to replace freon lost because of a defect. I am out $257 and mad.

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Date created: 2011-06-27 Name: Greg W.
Location: Jacksonville

Satisfaction Rating:
Review:
"Trane TAM7A0C48H41SSA Air Handler"
Contractor brought in the newest TRAIN air handler and it leaks so much aircondition in my gargage the had to reseal inside with tape and took 2 guys to shut front cover. Thier answer is it that Train manufactured this piece of junk. Trane admits it does have problems, but no one wants to send a Trane inspector to my house. Now I have to deal with a contractor who does not want to replace this crappy unit. Stay away from Trane and head aches. I might add the new Heat Pump also started making noise while contractor was working on air handler and he come off ladder because of noise. Happened again the next morning and again trying to deal with contractor to get it replaced. Has made noise again, but being told to monitor it and let him know if it occurs again.

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Date created: 2011-06-22 Name: Person X
Years owned: 6

Satisfaction Rating:
Review:
"TRANE=CRAP"
Our unit is 6 yrs old (just past the warranty) and we have had numerous problems in the last few months. We have replaced the coil (1), the valves have been changed three times, and the unit has needed to be recharged multiple times, all out of pocket. Trane has not lived up to expectations, and their customer service sucks. Trane has blamed all of the problems on outside causes. We are considering hiring a consumer attorney. P.S. While this is all happening, it has been upwards of 90 degrees outside.

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