Consumer Reviews of TRANE central air conditioners

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Date created: 2012-05-17 Name: D. Brice
Location: Texas
Years owned: 7

Satisfaction Rating:
Review:
"two trane units with serious problems"
Complete new system with two tranes(3.5 & 2.5) installed six years ago. We've had serious problems that affected cooling each year as summer came along... two or three of those after the technician came out for annual check-up. Coils, expansion valves, leaks and I'm guessing another coil. Now, r-22 has gone sky-high in price.

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Date created: 2012-05-02 Name: Jenkins
Location: Mississippi
Years owned: 26

Satisfaction Rating:
Review:
"Many good years..."
After 26 years it is now time to replace our Trane... after reading all these reviews on here I am at a complete loss of what brand to go with. Seems like every brand has bad reviews. They sure don't make them like they used to.

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Date created: 2012-04-30 Name: R.C. Claunch
Location: Houston, Texas
Years owned: 1

Satisfaction Rating:
Review:
"Horrible, Horrible, Horrible"
New 5 ton hvac unit installed 3/26/2012. Outside comp/cond failed in one month. Under full warranty. Tech said that the outside until needed to be pulled and replaced. This was Sat. A.M. Said could not replace until Monday. On Monday could not get a replacement from the distributor. Trane sells their units to local distributors and then washed their hands of any problems. The local distributor said they were waiting for authorization from Trane before they could replace and then they would have to find one, have it shipped and it would take several days. I live in houston!! We can't go days on end with no a/C. Called the Trane plant in Tyler, Texas. Long story short - they could do nothing for me. Told me to call the distributor again but did not have the name of anyone specific that I could call. Distributor blames Trane, Trane blames the distributor (Hunton Group) and I continue to sweat

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Date created: 2012-04-30 Name: D. Bertotti
Location: Austin, TX

Satisfaction Rating:
Review:
"Second failed coil in 6 years"
We had two Trane XL16i units placed in our home. I am very disappointed, as I believed they were a high quality product. The first coil failed within 3 years, and now it has failed again and the second coil has failed after 7 years (with an $2100+ price tag). Our home is 3000 square foot and the ac guy who installed these said they would be more than sufficient to cool our home. Once it gets in the 100's, it won't get much below 80 inside. We have had different ac guys tell us you can't get an ac to cool more than 20 degrees, but I know people with comparable size homes and units who don't have that issue. We are bummed with Trane!

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Date created: 2012-04-16 Name: bill crawley
Location: flintstone ga
Years owned: 3

Satisfaction Rating:
Review:
"Service"
Have had problems with this thing every year and even bigger problems with get it fixed. Leaking freon has to be charged every year and of course there is a service call charge and cost of the freon. But leak never gets fixed. Service guy just left 10 days ago and here we sit with no air. My wife and I have just decided to find our own heating and air company to handle this unit and just forget about these so called Trane specialists. The warranty doesn't mean much if it's just going to keep sucking money out of us.

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Date created: 2012-04-12 Name: Lou Car
Location: Quincy MA
Years owned: 33

Satisfaction Rating:
Review:
"Just 3 Service calls in 33 years"
Never had yearly tuneups. Repairs made were minor. I now need to replace this unit but fear that they don't make them like they used to. This is a concern based on the reviews on this web site

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Date created: 2012-03-26 Name: L waters
Location: Vacaville Ca
Years owned: 10

Satisfaction Rating:
Review:
"It's not all in the brand"
I have owned a Trane 14 seer a/c for ten years and it works great that's not because it's a Trane it's because I installed it correctly. 90% of failures are because of bad installation. The Trane unit has the best out of box quality dollar for dollar that I have seen in the 30 years I've been a service tech. Heavy sturdy cabinet spine fin coil and tranes compressor is the best around. They are quiet and efficient.

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Date created: 2012-03-20 Name: Sherry
Location: Covington, GA
Years owned: 7

Satisfaction Rating:
Review:
"Piece of JUNK"
Have had this unit for 7 years and have had to spend over $2,000 on it. This is utterly ridiculous. Trane should be ashamed of themselves selling such shabby units. Our subdivision is only 7 years old and everyone in this subdivision has had to either get a new unit or put extensive money into the one they have, unbelievable!!

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Date created: 2012-03-05 Name: Cindy
Location: Seacrest, FL
Years owned: 2

Satisfaction Rating:
Review:
"Do Not Buy Trane, you will be sorry!"
Bought top of the line, expected it to actually work - never has. We get lots of communication errors, about 3-4 times per week the unit stops working temporarily due to those ongoing issues that nobody has been able to fix. Authorized dealer gave up and won't return my calls. Tried Trane directly but they do not care. Have also had 3 compressors and several controller boards replaced in the 2 years we've owned it. Meanwhile the 3 American Standard 15 year old units we have are chugging along with no problems. Do Not Buy Trane!!!!

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Date created: 2012-01-29 Name: Len K.
Location: coconut creek, Fla
Years owned: 6

Satisfaction Rating:
Review:
"Leaking Drip Pan"
My mothers trane air conditioner coil pan is overflowing. The air handling unit is designed to be installed in the ceiling and access to the pan underneath the coil requires the removal of the coil just to clean it out. Service repair men are quoting $750 dollars to remove the coil, clean the pan, and then reinstall the coil. You would think Trane would have a fix for this access problem. If anyone has experienced this in the past please let me know. I understand this is a common problem and very costly to repair.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.