Consumer Reviews of TRANE central air conditioners

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Date created: 2011-12-06 Name: chris
Location: louisiana
Years owned: 10

Satisfaction Rating:
Review:
"Nate certified technician"
Just want everyone to know, that 98% of all unit failures are due to systems not being installed properly, not just with trane, its with carrier, heil, goodman, etc. Been in the air business, for 28 years, and I have installed all brands and I haven't had a problem with trane or carrier, no major break downs at all, very , very few, it's all in how it's installed, did they purge the lines with nitrogen when they soldered, did they cover the txv when they soldered so not to damage the txv, if they didn't it will cause the txv to stay permanently closed and blow the compressor out, don't always point the finger at the machines.

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Date created: 2011-12-02 Location: Princeton NJ

Satisfaction Rating:
Review:
"Happy With the Trane Ultra Efficient A/C"
I am pleased with this central air conditioning unit. The ultra efficiency XL20i is billed as a top-of-the-line unit and so far it lives up to expectations. We have had this cooling system for 2 summers. It is very quiet compared to our old unitâ€"so quiet in fact that we never hear the motor engage or know by listening alone whether it's on. The house, however, stays evenly cool. The best part is that indoor humidity is reduced with this model which for where we live (NJ) is a major plus. Efficiency is also important. Although this model cost more than our previous (adjusting, we'll say, for inflation) our utility bills are noticeably lower, which over the course of the five-six months (roughly) that the AC is used makes a significant difference. The model is fairly sleek and durable, less an eyesore than the big clunkers out there. So far we have not had any problems and I would definitely recommend it to a friend, however bear in mind this is a new system and problems at this stage would be unlikely.

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Date created: 2011-11-25 Location: Henderson, North Carlolina

Satisfaction Rating:
Review:
"3 Ton High Efficiency Heat Pump/HVAC"
I have owned this Air conditioner for eight years. I like the user freindly thermostat controls. The unit runs quietly and cools very well. I live in eastern North Carolina. In North Carolina we have very hot and humid weather in the late spring until early fall and this Trane has performed flawlessly. I am very satisfied with the unit and would recommend it to a friend. I can say there is nothing that I dislike about this hvac unit. I have never had to do any repairs or replace any parts. I keep the filters changed as manufacture suggests. I would definitly purchase this brand again because it has operated very well for the last eight years.

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Date created: 2011-10-10 Name: K Dutch
Location: Woodbridge, VA
Years owned: 7

Satisfaction Rating:
Review:
"Very Satisfied"
The York air conditioner that the builder had used gave out during some of the hottest days of that summer. I contacted a local contractor, who sells Trane, and never did any research - I just wanted cool air, again. The only time I had a concern was when the XR12 was only two years old. One day, the unit attempted to start, but all I heard was a hum and it quit. It attempted to start three more times over several minutes, but wouldn't. I had to run errands and I thought about how this "two-year old" unit was already quitting on me. When I returned home, I was prepared to call the contractor and tell them what a piece of junk the XR12 was, but before I did, I walked over to the unit to see if there were any buttons I could push to make it do anything. The first thing I noticed, as I approached the unit, was the stench of something that had died. I don't want to make anyone queasy with further details, but this unit has the capacity to "puree" a black snake - one that hvac presumably wrapped itself around the motor housing to keep warm and had temporarily restricted the fan blades from turning. The XR12 responded appropriately for a stopped fan and didn't start, thus preventing extensive damage to the unit. Suffice to say, Trane earned my respect. I now plan to replace my old York furnace and simultaneously purchase a new, matched A/C unit with greater efficiency than the XR12. I will strongly consider the line of equipment by Trane in this next purchase.

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Date created: 2011-08-17 Name: John
Years owned: 15

Satisfaction Rating:
Review:
"Trane"
I have serviced and installed commercial and residential hvac equipment for 15 years. I also have Trane equipment in my own home that I have not had any problems with. First, let's be reasonable. There is not a manufacturer out there that does not have a problem once in a while. These machines are man-made. Second, many problems with equipment of all makes and models come from poor installations and mis-applications. Third, many problems arise from poor maintenance practices. Now, here's another point to make. Many people have complained about labor cost, however, Trane offers a 10 year parts and labor warranty but most homeowners do not wish to purchase this even though it's cost is minimal. If your equipment is under 5 years old, it may still be eligible for an extended warranty. As for calling the distributor, they are most likely not going to talk directly with the homeowner but will direct you to contact a contractor. The quality of Trane equipment has been and still is among the best in the industry. The bottom line is that if you have it sized properly, installed properly, and maintained properly you are going to have much better luck with any equipment your buy.

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Date created: 2011-08-16 Name: Jerry C.
Location: N.Y.
Years owned: 3

Satisfaction Rating:
Review:
"Better by comparison"
My neighbor and I both built our homes at the same time. We installed a Trane System and they installed Carrier. We compared systems and costs, both systems ran around $17,000 for Furnace, Coil, Electronic air cleaner, a/c Unit and thermostat installed. Both high end systems. My Trane is a XC95m furnace, Clean Effects air cleaner, XL16i a/c and Comfortlink II thermostat. The Carrier System my neighbor got was an Infinity 96, Air Purifier, Infinity a/c and Edge® Programmable Thermostat. After three years I've had zero problems, the system has run perfectly. My neighbor has had the coils replaced on the a/c, his furnace stopped working in the middle of winter the first year with a bad gas valve and his a/c makes a high pitched noise that the installer says is normal. It’s become a bit of a sore point with him. I know that all manufactures have issues with some percentage of products and don’t believe Carrier is junk. But in my experience I got the better system.

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Date created: 2011-08-10 Name: Claud K.
Location: Texas
Years owned: 4

Satisfaction Rating:
Review:
"Can't stop this Trane XL20i"
Four years and never a problem. This A/C unit, XL20i, has been through allot in a short time. We've had several massive hail storms. One so bad that I had to get the roofing replaced. The A/C unit, while the case is dented, has never missed a beat. We've had temperatures over 100 for more than a month this year! No issues.

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Date created: 2011-08-02 Name: Matthew Wolfe
Location: Melbourne Beach, FL
Years owned: 2

Satisfaction Rating:
Review:
"New System"
We just had a complete system put in. Paid $8,800 for it, and our electric bill dropped from around 400-475 per month during the summer, to around 120 per month. In about 4 years, this unit will have paid for itself. We have the XL19I for almost a year now, and have not had a single problem with it. I love my Trane. Plus, the warranty is great! We live 10 seconds from the beach, and it will last alot longer than out last unit, which was a Carrier. That lasted a while 4 years. Money down the drain. POS.

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Date created: 2011-08-02 Name: Vasquez
Years owned: 6

Satisfaction Rating:
Review:
"Original Unit to House"
We purchased our house 6 years ago and we're very reluctant about purchasing in the first place because the a/c unit was so old. The current homeowners assured us that they had never had problems with their unit, and boy they were right! We've owned the home 6 years now and only have had minimal yearly maintenance repairs. We've estimated the unit is around 26 years old and it still runs like a champ through our deep South heat waves! Thanks Trane!

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Date created: 2011-07-29 Name: Doug J.
Years owned: 4

Satisfaction Rating:
Review:
"This trane runs"
Motto's being what they are, this Trane does keep runing. Despite being hit by numerous baseballs and footballs from my kids activities and a few major hail storms this a/c runs great. While I have a few dents due to the abuse my kids are taking out on the equipment it runs fine. Were dealing with heat indexes over 100 the last few weeks and the house stays nice and coool. The unit runs like its brand new. Well it runs like a Trane.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.