Consumer Reviews of TRANE central air conditioners

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Date created: 2010-05-26 Name: John Smith
Years owned: 2

Satisfaction Rating:
Review:
"Trane no thanks"
Many failures with the equipment...paid top dollar and go poor value...good dealer, bad company.

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Date created: 2010-03-27 Name: R. Thomas
Years owned: 5

Satisfaction Rating:
Review:
"Trane AC"
I bought a Trane AC unit to replace a Carrier. I had the Carrier for 14 years. No problems except for thermocouples. Within 3 years, my coil had rusted and needed replacing. 2 years later, the tx value was sticking. Overall, I am satisfied with Trane. But I would not have expected fails within 5 years.

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Date created: 2009-12-06 Name: G. Doran
Years owned: 13

Satisfaction Rating:
Review:
"Trane gas pack"
What I'm most unhappy about are things are not built to last anymore. "Built to Last" is Tranes motto and this unit #ycc042f1mob is not. The heat exchanger is rusting out due to all the condensation of the a/c and we've been warned that it could die any day. We've had this unit serviced every spring and fall; so it's not by neglect that it's dying. As far as repairs, we've only had to replace two things totaling $400. In hind sight, we should have gotten the unit with a 20 year warranty on the heat exchanger. We're now in the process of researching a split system.

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Date created: 2009-09-06 Name: Kathleen Stephens
Years owned: 2

Satisfaction Rating:
Review:
"Our XR-13 failed after only 2 years!!!"
In August 2007 we had an xr-13 trane a/c unit installed. In August 2009 it failed after 2 years of service. It cost us $710 to have a txu Expansion Valve replaced. We're retired and this expense was definitely not appreciated. Needless to say, we are very disappointed in trane's quality... and the service we were able to receive wasn't the best either. We called the original installer (ars) who charged $99 to come out...only to tell us he couldn't diagnose the problem until the ice on the coil melted...which would cost an additional $147 for him to wait. Since it was Friday afternoon, and he really didn't want to wait, he was going to come back out monday (for an additional $99!!). We ended up having a local contractor come out on Saturday. The service technician didn't even mention a warranty, but I know parts are covered for the first 5 years. If the part is under warranty, how do we get reimbursed for the cost? Our neighbor just had their a/c unit replaced and we told them not to get a trane. They purchased a goodman which Consumer Reports also gives high marks to. Guess we'll live and learn.

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Date created: 2009-07-31 Name: P. FILIBERTI
Years owned: 6

Satisfaction Rating:
Review:
"TRANE A/C problems"
I have a 2.5 ton 12 seer gas/pac and have required freeon re-fills & service calls and strange compressor noises & sometimes just not cooling- have been told there 's aleak in the evaporator coil and with both these 2 major components - have been advised it would be cheaper to buy a new unit!!!this all happened when unit was just 6 yrs old!ridiculous! A/c tECHS say in 2010 this type of unit will be obsolete? And we won't be able to afford reg freeon ? is this just hype to sell new units? I am disgusted!

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Date created: 2009-07-13 Name: Gerry
Years owned: 17

Satisfaction Rating:
Review:
"Mrs, Gerry"
Coil went, they tell me chipmunks chewed the coil. Hard to believe! Am buying another Trane, hope it lasts 17 yrs.

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Date created: 2009-06-05 Name: H Silverman
Years owned: 11

Satisfaction Rating:
Review:
"Not Sure Trane is So Good"
Original off-brand unit lasted with some repairs over 25 years. This 3.5 ton Trane installed August of 1998 was supposed to be a good investment. Now I am told the coil needs replacing to the tune of $2,000 and probably should replace the entire unit to tune of $5,000 and although furnace is fine, add another $1,000 and we will have everything new again......my hope was this unit would last at least 20 years or longer with occasional maintenance. What is the expected life of a completely new HVAC system?

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