Consumer Reviews of TRANE central air conditioners

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Date created: 2012-11-26 Name: J Wood
Location: TX

Satisfaction Rating:
Review:
"Trane is the same"
I worked at Trane for awhile and can tell you they were the best at one time. Then they went public and started making changes to reduce cost of manufacturing but go up in price. But today's Trane product is no better that any other product. They use Copeland scroll compressor's (they say it's an Alliance) but 51% of that company is owned by Copeland and is the same compressor as a Copeland. They were bought by Ingersol Rand in 2008 and they have even cheapened it more because they got screwed when they bought it. My suggestion is to buy any brand and have it installed by someone that has a proven track record in installing and service.

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Date created: 2012-10-15 Name: George Irvin
Location: Danbury,Texas

Satisfaction Rating:
Review:
"4 Ton Trane Central Air Unit"
Before one year of age, Blower Motor bad & replaced. Evaporator coil leaked and was replaced. Compressor shut down was very loud, had sound reducer jacket put on it. Obviously poor quality control by Trane, and not a good testimony. Not the reliability I anticipated when purchasing what I thought was the Cadillac of the ac industry. Now I am thinking I made a big big mistake and may have to abandon it prematurely. not sure on model number. It is a 4 ton central unit. 4ttm3048a1000aa 4tec3f48b1000aaa

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Date created: 2012-10-09 Name: Jullius Cicchini
Location: Dunedin Florida 34698

Satisfaction Rating:
Review:
"owner of unit were it was installed"
I replaced it with a trane unit, but I need to tell everyone I read great reviews but, my trane is running in reverse, not a "happy" customer. Installed in September and already I had 4 service calls, now it is in need of a compressor. They certainly don't appreciate the business, It will take 6-10 days to get a replacement part???? Pay now and, get taken advantage of. Now they are looking for me to sign a service contract---what happen to the warranty? That was supposed to come with the new unit, I called on Saturday for service and was told it would cost $160,00 to come and check it out???? Now that is being taken advantage of??

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Date created: 2012-09-06 Name: Dinty Monroe
Location: The Villages, FL

Satisfaction Rating:
Review:
"SUCKS!"
Here I sit on Thursday with my breathing problems ... in The Villages Florida with the daily temp at 95 degrees and with high humidity ..and holding on to my $800.00 Trane extended warranty and my recent July ("all's fine checkup")@$200.00 And .... I have had no a/c since Monday and can only hope that I will have it sometime next week. What a sucker I have been to have: a Trane Product; an extended 10 year warranty; and an established contractor who 'will not stock parts the common needed for repair.

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Date created: 2012-09-06 Name: Art Conforti
Location: Sarasota,FL

Satisfaction Rating:
Review:
"Stay Away from Trane"
Six years ago I added an ac system to a warehouse. I went with Trane (against what others said) because they used to have such a quality brand. I thought I was getting the best. He we are going into the 6th year, the compressor goes. Trane will do nothing about it since they give a 5 year warranty, nothing. I guess they got me. They got me once, but never again. They did not even care to look into it. Then try to talk to someone there? No Chance. It is the worst experience. They are not the same company they were and they just don't care.

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Date created: 2012-08-29 Name: Richard Kennedy
Location: Cambridge Ohio

Satisfaction Rating:
Review:
"Do not buy unless you want constant grief"
I bought my Trane XL14i a/c unit after reading all the hype. It cost more than double the nearest competitor's model but I went ahead and bought it thinking Trane was 'the best' on the market. Wrong. Well...this system is still fairly new, in my opinion, yet it has failed each summer since we had it installed in 2007. Expansion valve...every time. Each time it failed...it took them nearly a week to get the new valve in and get me up and running. It seems as though these valves are not kept in stock. Oh, and Trane was quick to mail me a postcard, telling me how much they paid my local hvac dealer each time it failed (while under warranty). As though that was somehow my fault, I guess. My warranty ran out, so I tried to purchase another year of extended warranty. I asked for nothing free, simply more warranty time so I wouldn't have to pay these outrageous repair bills. Trane said no way, Jose...this came from the top executives, by the way. So I wrote Trane a 'shame' letter. I might as well have gone outside and barked at the moon...no response from Trane. Be advised...your state's "Lemon Law" might apply to your unhappy situation with Trane. If you are as apprehensive about your unit's future performance as I am...you will want to know which avenues you might pursue. Would I purchase another Trane? Right now, no...but if they'd meet me halfway and agree to sell me additional warranty time I might change my mind.

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Date created: 2012-08-28 Name: Rita Brow
Location: Longwood, FL

Satisfaction Rating:
Review:
"Trane xl 16 with heat pump"
I purchased the top of the line Trane xl 16 with heat pump two years ago from People Air out of Apopka Florida. I was sold this unit as the best one you could buy. It has not cooled satisfactorily since the day it was installed. (fyi I also bought 2 additional units for the other side of my house too). I finally after several return calls was forced to pay $1,400 to replace the original evaporator coil which just so happen to go bad 1 year after purchased. I was told they were replacing them with aluminum coils which would give a much longer life span. Today the aluminum coils are leaking and froze up. I am now paying another $1000 to replace the evaporated coil and txv. This unit is 2 years old and I have spent $2,500 on it to repair it. There should be some warranty for this... to find out that Rubin did receive $450 warranty check from the company thus actually was paid $1450 for the work. I would never recommend a trane unit and definitely not use People Air from Apopka Florida. I have 3 trane hvac systems of them in my 7300 sf house and all less than 3 years old and constantly having issues.

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Date created: 2012-08-14 Name: Dave Pave
Location: Dallas area

Satisfaction Rating:
Review:
"4 Good Trane Systems"
I've had owned 2 houses over the past 20 years that have had Trane systems. The first had 2 Trane heat pumps that were still going after 17 years. The only thing I had to do in the 13 years I was in that house was replace the starter caps a few times. I finally replaced the systems with American Standard systems just because they were starting to struggle to keep the house cool. The second house with Trane systems has been good too. It has 2 Trane ac and gas furnace systems (xe1200) that are 14 years old, and I'm now replacing one system due to freon leaks in the evaporator and condenser coils. This one system has already had the evaporator coil replace once though, in 2003. The other system is still going strong.

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Date created: 2012-08-14 Name: M K
Location: Smithton, IL

Satisfaction Rating:
Review:
"XL 1200 High Efficiency- Lemon"
My home was built in 2000 and the xl 1200 High Effiency Air Cond was put in. Have replaced 2 motors not counting the one that was in it and now it appears a bearing is going out in the most recent motor. What the ???? I know people who have had their air conditioners for 20 yrs and never a new motor. 4 in 12 years? This is a lemon and I say "it's not hard to stop a Trane'. I'm very irritated!

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Date created: 2012-08-12 Name: DENNIS TERRILL
Location: PLANTATION, FL 33317

Satisfaction Rating:
Review:
"XL14C-VERY DISATISFIED, NOT DEPENDABLE, CONSTANT SERVICE CALLS 2 YRS,2MO"
Constant loss of freon, dealer will not step up and replace coils. dealer will not upgrade (even if we pay differnce) we know for a fact that our unit has the same defect in similar units with first hand knowledge. Lip service and lack of integrity, definitely drove me away from Trane and their dealer. My commercial property and associated partners will also be made aware. Word of mouth is the most damaging type of advertising.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.