Consumer Reviews of TRANE central air conditioners
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Years owned: 7
Satisfaction Rating:
Review:
"Absolute Garbage ---- Anything can stop a Trane"
The original a/c (4 ton, 13seer contractor grade unit ) was installed in 1984 when the house was built. This unit lasted over 18 years, when I had to find a replacement unit in Oct 2002, I thought I was purchasing a top quality unit when I selected and purchased a Trane 1800 xli unit with a compatible indoor Airhandler Unit. The outdoor unit is a two stage ramp up / ramp down system that gradually increases fan speed and increases cooling/heating needs. This unit is just 7 years old and has stopped working twice. The first time it cost us over $2000 dollars to replace the main compressor and repair the evaporator coil. I am assuming a con repairman from a major a/c service company. ovrcharged mefor this repair as all parts were supposed to be covered under warranty. The 2nd occurrance requires a replacement of the evaporatr coil, + + + other items..... In both instances the parts were replaced under the 10 year parts warranty. If you are looking for a a/c replacement look at anything other than a Trane.......
Years owned: 8
Satisfaction Rating:
Review:
"TRANE AIR CONDITION UNITS ARE CRAP"
The Trane unit I purchased a little over 8 years ago for $6,000 a (model ze1200) is a complete piece of junk. This thing has needed over $1200 in repairs in the last three years and it is currently broken again. It constantly stops cooling and needed everything from freon to brand a new contactor; It was repaired about three months ago. It is looking like the unit will need to be replaced but you can be sure it will NOT be a TRANE. Please anyone looking to by a TRANE will be in for a nightmare. I have now had three repair people to tell me that these unit only last 4-6 years; If anyone has one that lasted longer than count themselves lucky!
Location: Downtown Miami
Satisfaction Rating:
Review:
"Crane A/C is a consumer's nightmare"
I purchased a loft in a brand new high-rise and the a/c unit is only 1.5 years old and already it has a defective compressor. I called and they basically said sorry the unit is only covered for 12 months. That is insane when some units are covered for up to 10 years! I know of owners that had defective units before they even closed on their properties. It's funny to read the comments from someone stating that this forum is just for complaints and not for happy consumers because if that consumer was experiencing problems of course they could also take the time to let other's know of the poor quality product being placed on the market by trane. Signed, Very dissatisfied consumer in Downtown Miami.
Years owned: 1
Satisfaction Rating:
Review:
"Overpriced Piece of You Know What"
I had a entire 5 ton system installed to cool my 2475 square foot home. I am not pleased with the quality that Trane delivers. The compressor went out when the unit was 2 months old. It had a defective valve on the compressor that would not allow cold freon to exit the condensor. Trane replaced the entire unit with no problem. Not two weeks later, the new replacement unit did the exact same thing. I demanded that a Trane factory rep come out this time and inspect it. I wanted him to verify that my unit was properly installed. He came out, and said that there are no issues with the installation, and the size unit for the house. a third unit was sent out and installed. It seems to be working great finally. When you spend almost nine thousand dollars on a entire a/c system, it should work correctly the first time. I understand that some things are defective. Where is the quality control in the factory. June days in South Louisiana can be extremely hot and uncomfortable. It just happened to be June when the compressor issues started. Even though Trane replaced the unit, we went a total of three days without any a/C. I do not think I will go with another Trane again. There are less expensive units out that have the same seer ratings that will not break the bank. All you are buying is the name, and I was pulled into that scam.
Years owned: 4
Satisfaction Rating:
Review:
"Apparently you can stop a Trane."
We run it from June to September and have had it worked on every summer. I would never buy another one.
Years owned: 1
Satisfaction Rating:
Review:
"Do Not Buy!!!"
I Purchased this unit because I wanted a quality worry free unit. I am very disappointed with the quality my Trane unit has given me. The entire system was a replacement to my 18 year old Janitrol unit that is now Goodman. The Janitrol went 15 years without having any major problems. I went ahead and replaced my Janitrol with a xl Trane inside and out. I paid a lot of money for that system, and now I regret it. The compressor fan motor has gone out twice. Once when the unit was 3 months old, and we were away on vacation. The fan not running caused the unit to freeze up for probably several days while we were gone. The motor was under warranty, but I had to pay for the labor to fix it. Not 6 months later, the exact same thing happened. Trane advertises how hard it is to stop a Trane. That is so not true. The Trane brand is overpriced, and the quality is not there. So far it is working alright, but I will not buy another one. I feel like I am stuck with Junk that I am still paying for. I advise people to buy something cheaper that does the exact same thing, and that is keep your house cool. I am afraid of having to change out my Trane before I pay it off. I should have took the service man's advice and went with a Goodman that was way cheaper with the same seer.
Years owned: 6
Satisfaction Rating:
Review:
"Tranes faulty coils $$$$$"
We've had this unit for 6 years, after 3 years the coil was replaced under warranty - now 1 year out of warranty the coild needs to be replaced again - this time for 2,000.00 - Is there any help out there?? The repairman recommended a new unit telling us that this will probably happen again in another few years and that it would be cheaper - does trane offer any assistance in their clearly defective units
Years owned: 3
Satisfaction Rating:
Review:
"DON'T BUY TRANE!"
Leaks freon, had to have coil replaced after 1 year. Still having issues with freon leaks. I could've bought a whole new unit with what I've had to fork out in repairs. This ac is totally useless!
Years owned: 1
Satisfaction Rating:
Review:
"Installed less than 24 hours, already broken"
Here I sit in an 87 degree house, with my lovely new Trane ac unit sitting in thr attic blowing hot air. The repair technician just left, and the compressor is just shot. This unit was turned on after installation at 7pm on 6/22. The house started warming at 3pm 6/23. Glad my money lasted me a whole 20 hours of Trane quality cooling!
Years owned: 4
Satisfaction Rating:
Review:
"trane air conditioner problems"
We built a home in 2006 and our 3year old unit ttbo4 unit compressor is bad and will not cover the labor cost to place unit to the tune of 600 bucks! Now they are telling me we have to purcase new refrigerent to boot? Trane should stand behind their product when it breaks! We would go out of business if we treated out customers like this! Do not buy a trane! By the way our capasitor has been replaced already as well... What a piece of crap!
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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.

