Consumer Reviews of TRANE central air conditioners
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Satisfaction Rating:
Review:
"Junk"
Trane uses aluminum in their coils instead of copper. Worst coils made. Install a Trane AC and if you're lucky you'll get five years out of it before their cheap coils spring leaks all over the place. Trane spends millions in advertising to promote themselves as a premiere line of equipment when in reality their AC equipment is Chinese-made junk.
Years owned: 13
Satisfaction Rating:
Review:
"TRANE AIR CONDITIONER SUCKS!!"
Omg!! I so agree with A. Solnick's comments. Your experience is my exact experience with a new home!! My Trane air conditioner is 13 years old and I need a new one and yes, the Trane furnace needs repair as well. People, please stay away from purchasing "Trane" products. Unless, you don't mind replacing your air and furnace within 13 years of purchase:(
Years owned: 1
Satisfaction Rating:
Review:
"Poor reliability/warranty"
Coil/expansion valve broke. Air conditioner less than 2 years old. Part replaced for free, but $900 labor! Apparently, this part has proven quite unreliable in new units.
Years owned: 4
Satisfaction Rating:
Review:
"Early failure"
Our compressor on this less than 4 year old model failed to start. Told that parts were covered, but not labor even though the Trane dealer did not offer any service contract at the time of purchase. New compressor installed after 6 hours of labor failed to start. We are now told that we have to wait an additional 3 weeks for a new part and pay redundant labor costs, or pay $6000 for a new unit. Never ever buy a Trane!
Years owned: 1
Satisfaction Rating:
Review:
"Dying of Heat!"
Brand new install of a Trane HVAC system. 2 20 Ton units supposed to heat and cool our 12,000 square foot space. It does not work. Trane is very slow to send out technicians to work on the system - we are told that perhaps the problems can be worked out in programming (the system is such that only Trane technicians can program it - now that is called forced customer service) and for all I know they are correct. But after sitting in my office for more than 2 weeks in a consistent temperature of over 80 degrees, and no Trane technician coming - I really do not care why the system does not work. I am simply tired of being hot, and Trane does not seem to care. If I were doing it again, it would not be with Trane.
Years owned: 3
Satisfaction Rating:
Review:
"Don't buy a Trane"
Don't buy anything made by Trane. We have had nothing but problems with it and can't talk to anyone from Trane.
Years owned: 3
Satisfaction Rating:
Review:
"Don't buy a Trane"
Since the day we bought the Trane unit, we have had problems. There are coolant leaks and other problems. We have had 5 service calls on a new unit. I will never buy anything made by Trane again.
Years owned: 2
Satisfaction Rating:
Review:
"Need freon for two-year-old Trane AC"
Replaced a 22-yr old less expensive unit with a Trane in 2008. The Trane is now out of freon. Had to replace freon last two years of old, inefficient unit's life. Upgraded for better efficiency, I thought. Who ever heard of a two-year-old unit needing freon?
Satisfaction Rating:
Review:
"Crap"
Our company has five voyager roof top systems that are complete junk.
Years owned: 6
Satisfaction Rating:
Review:
"Trane a/c residential unit"
Every year, at least once a year, it shuts down. The compressor blew within the first 3 years. We will never purchase another Trane unit and will not recommend a Trane to anyone!
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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.

