Consumer Reviews of TRANE central air conditioners

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Date created: 2010-06-24 Name: Disatisfied in New Jersey
Years owned: 4

Satisfaction Rating:
Review:
"Customer"
My husband and I have researched other companies but felt that Trane was the best solution to purchase a new heating and air conditioning system. This included reducting and putting in a new thermostat. We live in an "l" shape rancher built on a concrete slab. When the temperature outside goes above 97 degrees and above, the house never is cooled below 80 degrees; and the same goes for the winter time of the house being too cold. We had the installers come out on several occasions and it always came down to the same answer how "hot" or how "cold" outside will determine how the temperature inside our house will be. I am very dissatisfied with the installation that was made in our attic as we were adviced. I would not recommend Trane to another person!!!

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Date created: 2010-06-22 Name: Joe
Years owned: 2

Satisfaction Rating:
Review:
"Trane HVAC not vey reliable"
I as well had the txv fail, the part to no avail is covered under the warranty. Trane does not cover the labor which the estimate stands at $933.00 which was quite surprising. Check with different manufacturers before you install and consider a home warranty that covers all appliances.

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Date created: 2010-06-18 Name: Mark
Years owned: 1

Satisfaction Rating:
Review:
"Buy elsewhere"
Two months after putting in a new unit and we lost the compressor. What a joke! We had our old unit for 15 years and no problems. Let the Trane go by and purchase another unit. Don't make the same mistake we did.

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Date created: 2010-06-17 Name: Robert Pauley

Satisfaction Rating:
Review:
"Junk"
Trane uses aluminum in their coils instead of copper. Worst coils made. Install a Trane AC and if you're lucky you'll get five years out of it before their cheap coils spring leaks all over the place. Trane spends millions in advertising to promote themselves as a premiere line of equipment when in reality their AC equipment is Chinese-made junk.

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Date created: 2010-06-12 Name: P. Neal
Years owned: 13

Satisfaction Rating:
Review:
"TRANE AIR CONDITIONER SUCKS!!"
Omg!! I so agree with A. Solnick's comments. Your experience is my exact experience with a new home!! My Trane air conditioner is 13 years old and I need a new one and yes, the Trane furnace needs repair as well. People, please stay away from purchasing "Trane" products. Unless, you don't mind replacing your air and furnace within 13 years of purchase:(

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Date created: 2010-06-09 Name: M. Weinstein
Years owned: 1

Satisfaction Rating:
Review:
"Poor reliability/warranty"
Coil/expansion valve broke. Air conditioner less than 2 years old. Part replaced for free, but $900 labor! Apparently, this part has proven quite unreliable in new units.

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Date created: 2010-06-09 Name: Wayne
Years owned: 4

Satisfaction Rating:
Review:
"Early failure"
Our compressor on this less than 4 year old model failed to start. Told that parts were covered, but not labor even though the Trane dealer did not offer any service contract at the time of purchase. New compressor installed after 6 hours of labor failed to start. We are now told that we have to wait an additional 3 weeks for a new part and pay redundant labor costs, or pay $6000 for a new unit. Never ever buy a Trane!

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Date created: 2010-06-04 Name: J. Tomlinson
Years owned: 1

Satisfaction Rating:
Review:
"Dying of Heat!"
Brand new install of a Trane HVAC system. 2 20 Ton units supposed to heat and cool our 12,000 square foot space. It does not work. Trane is very slow to send out technicians to work on the system - we are told that perhaps the problems can be worked out in programming (the system is such that only Trane technicians can program it - now that is called forced customer service) and for all I know they are correct. But after sitting in my office for more than 2 weeks in a consistent temperature of over 80 degrees, and no Trane technician coming - I really do not care why the system does not work. I am simply tired of being hot, and Trane does not seem to care. If I were doing it again, it would not be with Trane.

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Date created: 2010-06-04 Name: Jeff Talley
Years owned: 3

Satisfaction Rating:
Review:
"Don't buy a Trane"
Don't buy anything made by Trane. We have had nothing but problems with it and can't talk to anyone from Trane.

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Date created: 2010-06-02 Name: Jeff Boyd
Years owned: 3

Satisfaction Rating:
Review:
"Don't buy a Trane"
Since the day we bought the Trane unit, we have had problems. There are coolant leaks and other problems. We have had 5 service calls on a new unit. I will never buy anything made by Trane again.

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