Consumer Reviews of TRANE central air conditioners

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Date created: 2010-08-13 Name: M. Benson
Location: Dallas, Texas

Satisfaction Rating:
Review:
"Don't Purchase"
We installed a new Trane heating & cooling system in 2003. Had 5 service calls the first year. A/C unit would trip circuit breakers in house. Cause was 3 defective parts and wiring issues within unit. In 7/2009 we woke to no power in the house. Trane compressor had heated to the point of melting, which tripped the main circuit breakers to the house. Repair company said we were lucky our house didn't burn down. Compressor was covered, but not the $600 labor, plus we had to replace the variable speed motor for $315. Two weeks ago, unit stopped cooling, was low on coolant. Repairman thinks there may be an issue with coil. Today A/C unit trips main circuit breaker again. This time fried wires in system. Fuses failed to blow to prevent issue we experienced. We chose Trane for it's reliability (so we thought). Save yourself lots of money, buy a different brand - NOT TRANE!

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Date created: 2010-08-11 Name: S.Scott

Satisfaction Rating:
Review:
"2 much Hassle"
This unit was installed back in 2004 and I have had nothing but problems. Every year starting in 2006 my ac unit needs to be fixed. Now the compressor has failed and the installer is waiting for trane to call them back to see if it is still covered under warranty. I hope this part is still covered b/c if not I heard it can be rather expensive. I see previous reviews talking about installers and that could be the problem. I have learned over the years that the cheap way is not always the best way...thanks to Mitchell Homes!

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Date created: 2010-08-11 Name: S. Barker

Satisfaction Rating:
Review:
"Wow not impressed..."
Guess I am part of the club now. Purchased my brand new home august 2007. As of now I have had 2 evaporator coils leak freon and the bearings go out in the fan outside....seems to be a very common occurrence going on here.. I read multiple reviews and they all sound like what I am writing now. Thank you for the poor workmanship trane. Definitely won't be buying another unit from you when this one kicks the bucket.

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Date created: 2010-08-10 Name: Diane Collier

Satisfaction Rating:
Review:
"Trane AC bad product"
We have had nothing but trouble with the Trane ac unit for the upstairs in out house. The unit was a month past 5 years and the compressor went. This year so far we have had condensation problems, refrigerent problems and now it looks like we have a bit leak and have to replace something. We have had Lenox systems in two houses. One for tweny years and that one is still going strong and it is now 23 years. Will never have another trane.

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Date created: 2010-08-09 Name: M. Cather

Satisfaction Rating:
Review:
"Dissatisfied Customer"
New home is 6 years old with Trane ac. Last month had to replace condensor fan and now told the evaporator coil is leaking down. Not only is the system junk but they charge stupid prices for replacments. Almost $400 for the fan and now $1800 for the coil, installed in a 3 1/2 ton system.

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Date created: 2010-08-09 Name: R. Derieg

Satisfaction Rating:
Review:
"5 ton a/c"
Our unit stopped cooling at 3 yrs. Our installer ordered a new condenser which took almost two weeks to come in. They replaced it and charged us for labor. This is a faulty design. I would never buy another Trane. Our previous a/c's lasted for up to 20 years without a problem....one was a Luxaire and the other was a Ruud. We had the Trane furnace and a/c installed and found the furnace works well, but the a/c is definitely very badly designed. Now I'm wondering if the same thing is going to happen again and maybe not under parts warranty.

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Date created: 2010-08-03 Name: Martin Russell
Location: Allen, TX

Satisfaction Rating:
Review:
"Trane Sucks"
Same story as the guy below, both compressors on my two stage ac unit went down. Parts are on back order. Will be at least 5 days to repair. Meanwhile, it is a 105 in Allen, Texas.

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Date created: 2010-08-03 Name: Debby
Location: Raleigh

Satisfaction Rating:
Review:
"Broken trane"
Wish I could get more information from the Smiths. We live in Raleigh and need the contact number for a regional Trane rep - please post if you can. Almost same problem. Less than 5 years old, air handler dies every summer. 2nd time this summer, same part. Carolina Comfort is not very responsive. This is obviously a bad air handler or they installed it wrong. Would like Trane to stand behind their products and certification they give to their dealers?

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Date created: 2010-07-24 Name: Eric Thompson

Satisfaction Rating:
Review:
"Total Junk"
Would never buy this brand again. AC fails 2-3 times per season and repairs take one week average.

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Date created: 2010-07-24 Name: C. Taylor

Satisfaction Rating:
Review:
"condenser leak"
A new Trane system less than 2 years old starts leaking. The condenser has a 10 year warranty but over 400 in labor to replace. Something must be wrong if the system fails that soon. I think the installer did something after I complained about racist remarks he was making.

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