Consumer Reviews of TRANE central air conditioners

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Popularity:
#23  of 55 brands of central air conditioners

36% of customers recommend
3 of 5 stars 354 reviews

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0 of 1 people found the following review helpful:
 
Date created: 2010-08-10 Name: Diane Collier

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Trane AC bad product"
We have had nothing but trouble with the Trane ac unit for the upstairs in out house. The unit was a month past 5 years and the compressor went. This year so far we have had condensation problems, refrigerent problems and now it looks like we have a bit leak and have to replace something. We have had Lenox systems in two houses. One for tweny years and that one is still going strong and it is now 23 years. Will never have another trane.

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0 of 1 people found the following review helpful:
 
Date created: 2010-08-09 Name: M. Cather

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Dissatisfied Customer"
New home is 6 years old with Trane ac. Last month had to replace condensor fan and now told the evaporator coil is leaking down. Not only is the system junk but they charge stupid prices for replacments. Almost $400 for the fan and now $1800 for the coil, installed in a 3 1/2 ton system.

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0 of 1 people found the following review helpful:
 
Date created: 2010-08-09 Name: R. Derieg

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"5 ton a/c"
Our unit stopped cooling at 3 yrs. Our installer ordered a new condenser which took almost two weeks to come in. They replaced it and charged us for labor. This is a faulty design. I would never buy another Trane. Our previous a/c's lasted for up to 20 years without a problem....one was a Luxaire and the other was a Ruud. We had the Trane furnace and a/c installed and found the furnace works well, but the a/c is definitely very badly designed. Now I'm wondering if the same thing is going to happen again and maybe not under parts warranty.

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1 of 1 people found the following review helpful:
 
Date created: 2010-08-03 Name: Martin Russell
Location: Allen, TX

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Trane Sucks"
Same story as the guy below, both compressors on my two stage ac unit went down. Parts are on back order. Will be at least 5 days to repair. Meanwhile, it is a 105 in Allen, Texas.

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0 of 1 people found the following review helpful:
 
Date created: 2010-08-03 Name: Debby
Location: Raleigh

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Broken trane"
Wish I could get more information from the Smiths. We live in Raleigh and need the contact number for a regional Trane rep - please post if you can. Almost same problem. Less than 5 years old, air handler dies every summer. 2nd time this summer, same part. Carolina Comfort is not very responsive. This is obviously a bad air handler or they installed it wrong. Would like Trane to stand behind their products and certification they give to their dealers?

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0 of 1 people found the following review helpful:
 
Date created: 2010-07-24 Name: Eric Thompson

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Total Junk"
Would never buy this brand again. AC fails 2-3 times per season and repairs take one week average.

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1 of 1 people found the following review helpful:
 
Date created: 2010-07-24 Name: C. Taylor

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"condenser leak"
A new Trane system less than 2 years old starts leaking. The condenser has a 10 year warranty but over 400 in labor to replace. Something must be wrong if the system fails that soon. I think the installer did something after I complained about racist remarks he was making.

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0 of 1 people found the following review helpful:
 
Date created: 2010-07-22 Name: Mike Kennedy

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"14xl"
This has been the worst purchase I could have made.

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0 of 1 people found the following review helpful:
 
Date created: 2010-07-20 Name: M. Breu

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Less than 3 year old Junk"
I am a maintenance nut and take very good care of my home. I was a bit surprised when my Trane air conditioner quit working less than 3 years after it was installed. Trying to deal with Trane was akin to banging my head against the wall. They warranty their parts for 5 years but I got stuck with an $828 bill to replace the condenser. I called the customer service representative to try to get Trane to kick in for part of the labor. Instead I got a rep who could see no further than to repeat to me what I had already told him: That I had a 5 year warranty on parts but don't think I should be stuck with the full bill. A long story short, Trane's reputation for excellence is undeserved.

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0 of 1 people found the following review helpful:
 
Date created: 2010-07-19 Name: Frank Tucker

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Frank"
5 ton Trane purchased new less than 4 years ago. Started leaking freon 18 months after installation because of defective evaporator coil which was replaced for labor cost of $1200. No leak for about 11 months. Now leaking freon again. Dealer says new evaporator coil not leaking. Obviously, Trane has freon leaking A/Cs which appear to be the most common complaint on this review.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.