Consumer Reviews of TRANE central air conditioners

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Date created: 2013-06-08 Name: Steve S.
Location: Oklahoma City, OK

Satisfaction Rating:
Review:
"Great Equipment"
Installed in 2001. New home construction. Completed installation myself. Absolutely no problems for the first 10 years. Hit by lightning in spring 2011. Replaced control boards in both furnace and condensing unit. Now ECM motor has failed in the condensing unit. Could be normal wear and tear but lightning sure didn't help any. Anyway I have no complaints and would buy one again.

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Date created: 2013-05-31 Name: Dave
Location: Staten Island, NY

Satisfaction Rating:
Review:
"Be Prepared to Shell Out Lots of $$ and Wait a Long Time"
I've had my combo AC/heating unit for about 10 years. Blower just stopped working. Estimate to fix $984.00. Estimate to get the part, unknown. 5 days and counting in 90+ degrees heat. And this is only the tech's best guess. Not even sure it's the real problem. Stay away, Carrier all the way....

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Date created: 2013-05-31 Name: STEVE
Location: arizona

Satisfaction Rating:
Review:
"The Chart on the First Page Says it All"
I have spent hundreds of dollars on my units in the past 5 years and they were new then. Warranty is worthless. Company is unresponsive. Do not buy this product.

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Date created: 2013-05-30 Name: Julia Roebuck
Location: Verona, Ms.

Satisfaction Rating:
Review:
"Cooling/Gas Heating Packaged Unit"
I bought this unit on 8-23-10 and it worked properly until last summer (2012). In that time there was a loud sound any time the compressor started in the unit which carried inside the house by the venting. The company which installed the unit has come out several times, but have never found what is causing the problem. Do you have any idea why this happened? The noise through the venting system is very disturbing.

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Date created: 2013-05-28 Name: Ken
Location: Spring, TX

Satisfaction Rating:
Review:
"3 Ton Trane 14 Seer Split AC System"
Matched the above with a 4fxfh036ac3cha coil which replaced my 1998 model Trane system. The coil had gone bad on the old system, so I decided to replace the entire system with a more efficient model with the R410 refrigerant. I had a very experienced HVAC installer put it in for me and so far I have been very happy with it. Ten year warranty on AC, coil, and compressor. He also resized a plenum box chamber for me to smooth out the airflow throughout the house, as the original one was too small and the airflow was uneven. Temp. wise, I run 75 degrees at night and 77 degrees during the day. I live north of Houston, Texas and this system does a good job of keeping our 2-story house cool and the humidity reasonably low. So far, we have been very pleased with Trane products.

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Date created: 2013-05-15 Name: Hvac man

Satisfaction Rating:
Review:
"18 Years Fixing Junk"
I've been in the HVAC business since 1994 and was trained at a wonderful tech school and worked with some of the best in the business. I've owned my own company for 8 years now and sold Trane for the first 7 years and work for dealers that installed many different brands. I am a service man turned business owner and I can tell you with confidence that all brands are junk these days I believe by design. It is so frustrating when I want to sell the best. There is no best. When you select an HVAC company, just pick someone honest with referrals from someone you know. A system being installed correctly is very important but the guy that said 98% of problems are due to poor installation is dead wrong, I'm sad to say.

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Date created: 2013-04-19 Name: V Wagner
Location: Tampa

Satisfaction Rating:
Review:
""warranty" on parts if you can wait 30 days"
Obviously no one is going to do that. Warranty is a scam! Got a leak in my condenser coil which is "under warranty”. They asked if I could wait for 30 days or buy a new unit. Buying a Carrier.

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Date created: 2013-04-18 Name: Hvac man

Satisfaction Rating:
Review:
"18 years fixing junk"
I've been in the HVAC business since 1994 and was trained at a wonderful tech school and worked with some of the best in the business. I've owned my own company for 8 years now and sold Trane for the first 7 years and work for dealers that installed many different brands. I am a service man turned business owner and I can tell you with confidence that all brands are junk these days I believe by design. It is so frustrating when I want to sell the best. There is no best. When you select a HVAC company just pick someone honest with referrals from someone you know. A system being installed correctly is very important but the guy that said 98% of problems are due to poor installation is dead wrong I'm sad to say.

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Date created: 2013-04-15 Name: matt
Location: Boston, Northshore MA

Satisfaction Rating:
Review:
"Nice and Comfortable, No worries."
We're going on 2 years with our Trane Split-system ac -ac only, no heat. I did hours and hours of research prior to going with Trane. My installer actually only sells and installs Trane systems now because of issues in the past with Goodman, Carrier, etc. Granted, not every unit from the factory is perfect, I realize this but when my installer started getting multiple call backs from Customers after installing other brands, he'd have to fight with the ac vendor to get parts. This all changed when he went to Trane. Granted, he had some minor issues here and there but they are significantly less with Trane. Do yourself a favor and check the installer ratings/references and when you get quoted, go with Variable speed motor. We got a Trane xb13 (Because the energy savings from the xb13 to xb14 wasn't substantial enough) and the Hyperion XL tam7 handler. We couldn't be happier with our Trane system.

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Date created: 2013-03-27 Name: randy
Location: texas

Satisfaction Rating:
Review:
"Junk"
They say a Trane is hard to stop,maybe but if it stops it is hard and very expensive to get it going again if they can get it going. we bought a new house November 2008,downstairs unit went out September 2012,waited for taxes to come back to get it fixed,service company said it was fan motor,to fix $950.00. OK fix it, Feb 2013 they order parts,maybe 30 days to get parts, 30 days later no parts. No service and cant get any answers from factory so I call factory,lady said she pass on info to rep,he would contact me within 48 hours, no contact,it is only a 8 year old unit and they cant get parts. Trane is a very sorry company,

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.