Consumer Reviews of TRANE central air conditioners

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Date created: 2013-05-15 Name: Hvac man

Satisfaction Rating:
Review:
"18 Years Fixing Junk"
I've been in the HVAC business since 1994 and was trained at a wonderful tech school and worked with some of the best in the business. I've owned my own company for 8 years now and sold Trane for the first 7 years and work for dealers that installed many different brands. I am a service man turned business owner and I can tell you with confidence that all brands are junk these days I believe by design. It is so frustrating when I want to sell the best. There is no best. When you select an HVAC company, just pick someone honest with referrals from someone you know. A system being installed correctly is very important but the guy that said 98% of problems are due to poor installation is dead wrong, I'm sad to say.

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Date created: 2013-04-19 Name: V Wagner
Location: Tampa

Satisfaction Rating:
Review:
""warranty" on parts if you can wait 30 days"
Obviously no one is going to do that. Warranty is a scam! Got a leak in my condenser coil which is "under warranty”. They asked if I could wait for 30 days or buy a new unit. Buying a Carrier.

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Date created: 2013-04-18 Name: Hvac man

Satisfaction Rating:
Review:
"18 years fixing junk"
I've been in the HVAC business since 1994 and was trained at a wonderful tech school and worked with some of the best in the business. I've owned my own company for 8 years now and sold Trane for the first 7 years and work for dealers that installed many different brands. I am a service man turned business owner and I can tell you with confidence that all brands are junk these days I believe by design. It is so frustrating when I want to sell the best. There is no best. When you select a HVAC company just pick someone honest with referrals from someone you know. A system being installed correctly is very important but the guy that said 98% of problems are due to poor installation is dead wrong I'm sad to say.

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Date created: 2013-04-15 Name: matt
Location: Boston, Northshore MA

Satisfaction Rating:
Review:
"Nice and Comfortable, No worries."
We're going on 2 years with our Trane Split-system ac -ac only, no heat. I did hours and hours of research prior to going with Trane. My installer actually only sells and installs Trane systems now because of issues in the past with Goodman, Carrier, etc. Granted, not every unit from the factory is perfect, I realize this but when my installer started getting multiple call backs from Customers after installing other brands, he'd have to fight with the ac vendor to get parts. This all changed when he went to Trane. Granted, he had some minor issues here and there but they are significantly less with Trane. Do yourself a favor and check the installer ratings/references and when you get quoted, go with Variable speed motor. We got a Trane xb13 (Because the energy savings from the xb13 to xb14 wasn't substantial enough) and the Hyperion XL tam7 handler. We couldn't be happier with our Trane system.

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Date created: 2013-03-27 Name: randy
Location: texas

Satisfaction Rating:
Review:
"Junk"
They say a Trane is hard to stop,maybe but if it stops it is hard and very expensive to get it going again if they can get it going. we bought a new house November 2008,downstairs unit went out September 2012,waited for taxes to come back to get it fixed,service company said it was fan motor,to fix $950.00. OK fix it, Feb 2013 they order parts,maybe 30 days to get parts, 30 days later no parts. No service and cant get any answers from factory so I call factory,lady said she pass on info to rep,he would contact me within 48 hours, no contact,it is only a 8 year old unit and they cant get parts. Trane is a very sorry company,

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Date created: 2013-03-18 Name: Rob
Location: clermont fl.

Satisfaction Rating:
Review:
"Two tons high efficiency."
Installation in 1994 . Ran great since with just two recharges in the last 2 years. For 19 years not bad.

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Date created: 2013-01-29 Name: Zara King
Location: Mesa,AZ

Satisfaction Rating:
Review:
"S.E.Arizona"
I purchased a Trane ac with heating less than two years ago. We have had a cold spell for the last two weeks and have needed to have our heat on. During the summer months I use a swamp cooler. This morning I had nothing but cold air blowing out. I called the people I bought it from and they did come right over. 4 hours later they had it all working again and presented me with a bill for $918.18. I about fell off my chair. He told me the parts that had gone bad normally would be good for 5yrs or so. This was my cost for troubleshooting and labor on something not much used and still under warranty. Yes I am sick about it.

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Date created: 2013-01-29 Name: Glen
Location: Yuma,Az

Satisfaction Rating:
Review:
"Top notch"
There isn`t a central a/c brand out there that doesn't have a bad review. $10,000 goes to some one that can show me one. A lot depends on the contractor. This unit does the job. It's 119 in the summer in AZ. In 2007 they sold out to Ingersol Rand. Has to be serviced twice year for free. It's a crap shoot on any product or brand. We had them all replaced in the past year. TV-washer-refrigerator-toilet. The digital thermostat is good. Had it replaced though. Two compressors are energy efficient.

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Date created: 2013-01-21 Name: William
Location: Bowie Maryland

Satisfaction Rating:
Review:
"Cool Man!!!"
It was 104 outside & my 15 year old Trane xl-15i electric air- conditioning system has my house at 75 inside! I bought a new Trane XV-80 gas furnace 15 years ago as a package as well. I change my filters every 60 days and that is it! Never had any problems with my Trane system! I guess they were right when the mechanic said to me "It is hard to stop a TRANE" The company that put my system in also gave me all the required permints and had the county inspector take a look at the instalation as well. When the m

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Date created: 2012-12-24 Name: Hvac man

Satisfaction Rating:
Review:
"18 years fixing junk"
I've been in the hvac business since 1994 and was trained at a wonderful tech school and worked with some of the best in the business . I've owned my own company for 8 years now and sold Trane for the first 7 years and work for dealers that installed many different brands . I am a service man turned business owner and I can tell you with confidence that all brands are junk these days I believe by design. It is sooooo!!!! Frustrating when I want to sell the best. There is no best. When you select a hvac company just pick someone honest with referrals from someone you know, a system being installed correctly is very important but the guy that said 98% of problems are due to poor installation is dead wrong I'm sad to say.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.