Consumer Reviews of TRANE Air Conditioner
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Number of Reviews: 76
Average Rating: 2 out of 5
The opinions expressed in these reviews are the opinions of consumers that visited FurnaceCompare.com.
They do not necessarily represent the opinions of FurnaceCompare.com.
Review your TRANE Air Conditioner
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Results 1 to 10 of 76 for TRANE Air Conditioner Reviews.
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Date created: 2009-09-24
Name: M. Swain
Years owned: 16
Satisfaction Rating:
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Review:
The unit was installed back in 1993 with a matching indoor coil. There
has not been one service call on the unit. The exterior is still in
great shape, the unit is still very quiet, even compared to the new
units of today. The xl 1200 has been flawless for us.
Date created: 2009-09-08
Name: Stan Smyl
Years owned: 3
Satisfaction Rating:
| Very Unsatisfied |
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Neutral |
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Very Satisfied |
Review:
I bought a new rooftop package unit to replace an 8 year old Rheem that
was installed by the worst hvac company around, Barnett's Heating and
Air of Modesto. I went with Trane and Tenny Norquist just because of my
poor Barnett experience. What a difference! I've had my new Trane 3
years now and all I've ever had to do was maintain it 2x a year using
Norquist's maintenance agreement. We have Trane's at work and they have
been working for quite some time. a little more expensive, but at least
I didn't have to worry about the quality of work, or hide my valuables
whenever the service technician came to visit, like with Barnetts.
Date created: 2009-09-06
Name: Kathleen Stephens
Years owned: 2
Satisfaction Rating:
| Very Unsatisfied |
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Neutral |
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Review:
In August 2007 we had an xr-13 trane a/c unit installed. In August 2009
it failed after 2 years of service. It cost us $710 to have a txu
Expansion Valve replaced. We're retired and this expense was definitely
not appreciated. Needless to say, we are very disappointed in trane's
quality... and the service we were able to receive wasn't the best
either. We called the original installer (ars) who charged $99 to come
out...only to tell us he couldn't diagnose the problem until the ice on
the coil melted...which would cost an additional $147 for him to wait.
Since it was Friday afternoon, and he really didn't want to wait, he was
going to come back out monday (for an additional $99!!). We ended up
having a local contractor come out on Saturday. The service technician
didn't even mention a warranty, but I know parts are covered for the
first 5 years. If the part is under warranty, how do we get reimbursed
for the cost? Our neighbor just had their a/c unit replaced and we told
them not to get a trane. They purchased a goodman which Consumer Reports
also gives high marks to. Guess we'll live and learn.
Date created: 2009-09-05
Name: Nino Ruggiero
Years owned: 6
Satisfaction Rating:
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Review:
I have two Trane Air conditioner units both 6 years old one unit leaked
freon and had to replace the coil cost me over $1100.00 When I looked
online to get some more facts on Trane I learned that Trane is owned by
Ingersoll Rand everything makes sense now when a company with a good
name is bought by a bigger company more often than not they cash on the
past reputation and the quality goes down as it happened with
Trane.When investing a lot of money in these units they should
certainly last more than six years. Oh by the way the warranty on my
unit was for five years.
Date created: 2009-08-24
Name: Yvonne
Years owned: 5
Satisfaction Rating:
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Very Satisfied |
Review:
Five years ago Trane a/c unit was installed new. Many problems...needs
new compressor and two other parts (circuit board and relay?). It worked
fine up until this year. This is our second call for service this
season. I hope parts are readily available. I have a yearly service
contract with the furnace company that installed it. I think I'm
covered, but it's a huge inconvenience.
Date created: 2009-08-21
Name: D Muecke
Years owned: 18
Satisfaction Rating:
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Review:
I owned a Trane xl 1200 for 18 years now and I have never never never
had any problems with it what so ever. I cooled a 2600 square foot home
with it in Pittsburgh, Pa. Just recently I replaced my furnace and air
with another brand but I gave my neighbor my 2 ton xl 2000 and he just
loves it compared to the cheap one he had before.
Date created: 2009-08-17
Name: Doug
Satisfaction Rating:
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Review:
As a small hvac company Only Trane is offered for product. Having
installed over 30 units in 2 years there has been 0 problems and the
only complaining is that they don't break down. Trane offers a 10 year
warranty and stand behind their products 100%. Trane is top of the line
with Lennox running second. Carrier running with amanna and goodman.
Date created: 2009-08-12
Name: D. Lundy
Years owned: 1
Satisfaction Rating:
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Very Satisfied |
Review:
I purchased a new Trane system on 9/02/08 at the recommendation of McBee
Heating & Air in Tulsa. When I turned on the ac this summer, my garage
developed a steady stream of water running from the closet containing
the unit. I called McBee & their tech came right out looked at the
problem and reported "the simplest way to fix this is to run a new drain
line down the garage wall and out into the garden." After inspecting the
pipe and finding the dust of the past 10 months undisturbed, I did some
research. I called McBee back & questioned the need for new drainage
when the existing might be viable. Mr. McBee advised that the line was
probably blown out with co2 at install & he "wasn’t liable for any water
damage & couldn't help if a mouse or critter had clogged my drain since
then." In frustration, I called my plumber. He discovered an algae plug
where the pvc drain pipe meets the system. He removed it & advised that
McBee’s installer reused the old pvc drain pipe from the previous
system. My plumber installed new pvc pipe connected to the existing
drain, which works perfectly. McBee treated me like I was an idiot. My
problem was not with Trane; my problem is with the installer I purchased
it from. I am disappointed because McBee installed the system for my
parents and they recommended I continue to use McBee.
Date created: 2009-08-12
Name: Louise F.
Years owned: 2
Satisfaction Rating:
| Very Unsatisfied |
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Neutral |
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Very Satisfied |
Review:
I have a two year old home with a Trane air conditioner that was
installed by the builder. The coil has failed twice. Trane has paid for
the part, but I have had to pay for shipping, labor and freon for both
failures. No response to four voice messages to the Trane distributor.
Trane Corporation responded to my email and suggested purchase of an
extended warranty. However, the local dealer says extended warranty is
not available because the quality of the unit is so poor.
Date created: 2009-08-11
Name: Never-Another-Trane
Years owned: 7
Satisfaction Rating:
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Very Satisfied |
Review:
Based on my personal observation the Trane xli design is extremely poor
as the high maintenance items are not easy to access.
My advice is that there are many newer high tech units with far better designs and technology for about the same price you expect to pay be a Trane.. So in summary, if you are looking for a a/c replacement look at anything other than a Trane....... read on for more details below
The original A/C (4 ton, 13seer contractor grade unit) was installed in 1984 when the house was built. This unit lasted over 18 years. When I had to find a replacement in 2002, I thought I was purchasing a top quality unit when I selected and purchased a Trane 1800 XLI with a compatible indoor airhandler. At that time, this unit was top of the line
The outdoor unit is a two stage ramp up / ramp down system that gradually increases fan speed and increases cooling/heating needs. This unit is just 7 years old and has stopped working twice. The first time it cost us over $2,000 dollars to replace the main compressor and repair the evaporator coil. I am assuming a con repairman from a major A/C service company overcharged me for this repair, as all parts were supposed to be covered under warranty.
The 2nd occurrence required a replacement of the evaporator coil, + + + a few other items.....
In both instances the parts were replaced under the 10 year parts warranty.
Each time the labor cost is outrageous. Costs you should not incur as a result of poor quality and workmanship.
Based on my research, there are other high quality units from Japan and Korea that available here in the US. A few local companies provide full installation and maintenance service.
