Consumer Reviews of TEMPSTAR central air conditioners

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Date created: 2011-07-12 Name: D. Smith
Location: Phoenix, AZ
Years owned: 16

Satisfaction Rating:
Review:
"Roof mounted AC / Furnace gas pack"
My 5 ton roof mounted gas pack (electric A/C and natural gas furnace) was installed new in 1996. After 12 years of near flawless performance, the compressor finally gave out. Circuit board has to be replaced in 2009. Unit again ran fine until 2011, when condensor fan motor expired. Overall this has been a very good unit, especially considering we are located in Phoenix, AZ where daytime temperatures routinely exceed 105 degrees from mid-May through end of September.

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Date created: 2010-07-07 Name: Mr. Johnny Giles Jr.
Years owned: 20

Satisfaction Rating:
Review:
"customer for 20 years with 2 units"
2 Tempstar units were installed from day 1, year 1991, inside a 2 story home. No trouble occurred until the 19th year! 1st unit, inside upstairs attic, only problem needed a new thermostat and nothing else. Tech serviced and basically wear and tear. 2nd unit in downstairs basement, and all outside equipment which is exposed to weather had to be replaced about 5 years ago by an independent contractor, which now is very apparent, did a lousy installation job! The Tempstar fan had gone out and he promised me that he could replace it with a better unit. I'm no expert, but you are right! It's not the Tempstar equipment but the sorry installing that's going on! Now, my inside central air unit connections in the basement are leaking very badly and the pipe going to the outside unit is freezing up at times causing water to drip everywhere! And I had called this independent contractor back on previous occasions to recheck the system and he claimed that he could find nothing wrong. It's not the system, but incompetent installations! I will call someone else to repair and not the same clown from the circus.......lol

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Date created: 2010-05-08 Name: Vince
Years owned: 10

Satisfaction Rating:
Review:
"Prett good luck"
We have a builder Grade Tempstar (11 seer). In 10 years, the only issues we've had have been a compressor was replaced under warranty and a capacitor blew once. We have not maintained it well, so I would say it has performed well.

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Date created: 2009-12-29 Name: R Fergerson
Years owned: 1

Satisfaction Rating:
Review:
"REVERSNG VALVE CAUSES LOUD NOISE"
Unit makes horrible noise when going into reverse. Has anyone had this problem? Otherwise, the unit appears to be working fine.

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