Consumer Reviews of TEMPSTAR central air conditioners

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Date created: 2011-12-04 Name: Sue C
Location: Phoenix, AZ
Years owned: 1

Satisfaction Rating:
Review:
"Tempstar 5 ton split unit 16 seer ac"
Replaced our 13 year old Tempstar air conditioner (10 years is about all you can expect in the Phoenix 110-118 degree summers) with this new 16 seer 5 ton Tempstar split unit with gas furnace. This is model txa6 and keeps our 2500 square foot home comfortable even in the blazing summer heat. Our summer electric bills were about 20% lower than the previous summer. The unit is very quiet and the filters are way easier to change than in our previous air conditioner. I would recommend Tempstar and obviously did buy it again (and will do so in the future).

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Date created: 2011-10-03 Name: John Benedict
Location: PA
Years owned: 10

Satisfaction Rating:
Review:
"Attention consumers"
I have sold Tempstar for years. For many years before I was an installer and service technician. For those of you complaining about refrigerant leaks that you must keep continuing to have a technician come out and re-charge, I have a question. Why doesn't he fix the leak? How do you know the leak isn't one of his solder joints? If it's in the fin pack of a coil why doesn't he take out his electronic leak detector (haha most low grade technician's don't own one, they're too cheap) and find the leak, report it to their distributor, and get a new coil under warranty? Tempstar has excellent warranties and they stand behind their products. There have been some very small legitimate service issues over the years, every manufacturer has them, but a good technician will find it and fix it and /or replace it.

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Date created: 2011-09-21 Name: M.Vasho
Location: Tarpon Springs, FL
Years owned: 5

Satisfaction Rating:
Review:
"TempStar"
This is the best Tempstar TCH260AKC1 a/c unit I have ever had. Never had anything but a Trane, the Trane broke in less than 8 years, cost me tons of money to fix over those 8 years, it was loud, it would not work after winter. Never heard of a TempStar but will never will forget it now. Five years and not a problem. Quite, very good blower, you do have to change the air handler to match the a/c unit however the entire thing was less than a Trane unit alone. Including adding a new whole house filter and a uv light. Definitely would buy from this company again hope I don't have to.

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Date created: 2011-08-31 Name: Joshua Angiel
Location: Southern California
Years owned: 15

Satisfaction Rating:
Review:
"Tempstar Installer"
I am in agreeance with the other Tempstar Installer review on here 150%. I am also a Tempstar Dealer here in Southern California. I have been installing Tempstar for about 10 years now and have had 1 call back. I stand by this product and even brand my trucks with the Tempstar logo. This product is reliable, quiet, reasonably priced (for the contractor and the homeowner). Look lets face it all falls on the installer. These other reviews that I read on here (mainly the dissatisfied ones)to me its funny how most of them have a leak issue!!! Can I just say someones getting ripped off!!!! Once again, it falls on the installer. I Know... I Know... All ac Guys say there equipment is the best Tempstar, Carrier, Ruud, Rheem, Day & Night.... Its all the same.... All your paying for is the name!!! And in some cases like Carrier...It's an expensive name. Look bottom line is Don't Brand bash when your installer is ripping you off!!! Do your research and get more than one opinion. Hire the honest guy. I Am one of them and hate guys that give us honest guys a bad reputation.

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Date created: 2011-08-16 Name: Aaron Harkness
Location: Olathe, Kansas
Years owned: 3

Satisfaction Rating:
Review:
"Tempstar Installer"
Hello, I am a contractor, installer and dealer of Tempstar equipment here in Kansas City. I understand all of your concerns of poor quality equipment from Tempstar. However, I would like to point out some very important things about Tempstar. 1. Manufactured by the same company that owns Carrier. 2. Are not as picky as to who they sell to as Carrier is (It's a red headed step child brand) and there in-lies the rub. Poor quality installs. For contractors like me, it's great equipment that I can install at a great price! For other contractors who are the "take the money and run" types... It's a dream. Those guys are ruining it for guys like me. They make it hard to sell Tempstar. I can't buy Lennox or Carrier at a dealer rate because I don't have a store front. I'm an Iraq/Afghanistan war veteran. I do things honestly. I do good work. I do it the right way. 3. Research the Installer! Get references! I have over 100 Tempstar customers in this area who would say nothing but good things about my work and the equipment I sell. Thanks, Aaron Harkness Sensible Heating and Cooling www.sensibleheatingandcooling.com aaron@sensibleheatingandcooling.com

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Date created: 2011-03-31 Name: M.Bucco
Location: Central Florida
Years owned: 1

Satisfaction Rating:
Review:
"I definitely made the right choice!!!"
I just had my 6 year old 3 ton rheem replaced with a New T model Tempstar Complete system 16seer air conditioner in May of last year and what a difference on my electric bill-It is much much quieter than my old Rheem -And I got a 10year free replacement warranty to boot-I didnt know that Tempstar and Carrier are made by the same company- . My neighbors are amazed how quiet the outside unit is.Before they used to complain about it I highly recommend TEMPSTAR to anyone!!

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Date created: 2011-02-08 Name: ANNE
Location: florida

Satisfaction Rating:
Review:
"go tempstar"
I REPLACED MY 12 YEAR OLD TEMPSTAR UNIT ,I NEVER HAD A PROBLEM WITH IT. I WAS LOOKING FOR ENERGY SAVINGS.I HAVE MADE THE RIGHT CHOICE.TEMPSTAR HAS DONE ALL I WAS TOLD IT WOULD. NEVER HAVING A PROBLEM WITH MY OLD ONE MADE ME DECIDE TEMPSTAR AGAIN.

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Date created: 2011-02-07 Name: Niccole L.
Location: Sarasota, Fl.

Satisfaction Rating:
Review:
"a single woman"
Being a single woman it is scary when every contractor recommends a different brand and the prices are hundreds,thousand dollars apart. Each gives a brochure stating their system is the best. The more I got the more confused I became. I chose Tempstar because the price was affordable, the warranty was equal to the best and I believed in the company installing it to be honest. Since intallation in August of 2008 I have had zero problems and my electric bills have dropped 20% over what they were before. It is quiet ,right outside my bedroom window and my neighbor has just installed a Tempstar after seeing how satisfed I am. It is true that the correct installation is everything as this is not an out of the box, turn it on product. I am sure I will have years of faithful service from this product and will be cool for a long time.

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Date created: 2010-10-05 Name: George
Location: Los Angeles, Ca

Satisfaction Rating:
Review:
"Air Conditioning Installation"
I think your installers and repair man are taking you guys with the issues to the cleaners. If you research enough about air conditioning units you'll find that most of them have the same components inside regardless of brand, most of these units are actually manufactured by the same parent companies. If your system is failing prematurely it more than likely has to do with the initial installation, air conditioning systems are pretty forgiving on initial installation so they will work but by not installing it properly you will definitely shorten the life expectancy of the system. Find the right installer as these are custom installations, it's not like buying a refrigerator and plugging it in. The system really relays on the installer to install correctly.

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Date created: 2010-08-05 Name: Ramon

Satisfaction Rating:
Review:
"Getting a new Tempstar today"
Today, I'm replacing a 10 year old Tempstar with a new one using r410 refrigerant. My unit never gave me any issues until recently, when the coil was leaking and I decided to replace it rather than repair it. Beware! For some reason, my installer was recommending Goodman over Tempstar because he told me it was the best on the market, which does not agree with the Goodman reviews. The reason I think because it is the cheapest and the margin is higher plus guarantees work for repairmen out there when the Goodman goes bad. Beware!

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