Consumer Reviews of RUUD central air conditioners

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Date created: 2008-07-07 Name: June Campbell
Location: Staunton,VA
Years owned: 2

Satisfaction Rating:
Review:
"Buyers Beware!!!"
Reac Mechanical Services replaced our old central air conditioner unit with a Rudd. Although it would cool my house, my basement was constantly flooded when the unit was running. After two years, my compressor has stopped working. I am told by a Representative of Reac Mechanical Services, that Rudd no longer makes this particular unit, and they cannot find a compressor for my unit. I attempted to turn the unit on in Mid April of this year, 2008, and it is now July 8th, and I still don't have an air conditioner. I was assured that the compressor is still covered under warranty, with the exception of labor costs. I am extremely unhappy with the unit, and the company who installed the unit.

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Date created: 2008-06-11 Name: Unhappy Customer
Years owned: 10

Satisfaction Rating:
Review:
"Not impressed"
This thing never has worked right. Between freezing up, blowing fuses, getting all clogged and basically not being able to keep up, I will never buy this brand again. I kept thinking that maybe the next service call it would work right. And it would, for like a month. Then something else. I didn't want to just replace it because it was new with the house but I have had it.

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Date created: 2008-05-05 Name: Dave C.
Location: Palm Springs, CA
Years owned: 7

Satisfaction Rating:
Review:
This is the best system for the investment. We used Goodman in the past, but you get what you pay for. It never cooled properly, and needed major repairs right after the 5 year warranty expired. Ruud was rated by consumer reports in 2001 as 1 step better than Trane, so we bought one. It is wonderful! And the efficiency matches its go green paint job.

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Date created: 2008-04-23 Name: Christine Matherne
Years owned: 1

Satisfaction Rating:
Review:
I bought this house in 2007 previous owner had purchaced air/ heat unit in June 2006. I had to have the motor power head changed on the blower 4/18/08. Costly as they payed parts only. They will only warranty till the 4/28/2008 cause I haven't got the warranty papers but the unit states it is a 2004. Only 3 years old no more warranty work will be done. It suppose to be a five year warranty on this part. 10 year on outside unit.

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Date created: 2008-03-27 Name: christine lorber
Location: Hollywood, Florida
Years owned: 1

Satisfaction Rating:
Review:
Warning We bought a new energy efficient ruud to replace our old air conditioner. It is 9 months old and it has required service 4 times and is currently not working. After several months it froze up, and then leaked through the floor and has ruined our dining room ceiling which now has brown waterspots. Plus the carpet is ruined. So now I keep a plastic bin under it to catch the water. I would never buy another Ruud. You expect new equipment to be reliable.

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Date created: 2007-08-09 Name: jackie blanchard
Location: Webster, Texas 77598
Years owned: 3

Satisfaction Rating:
Review:
3 yrs. and it has not cooled properly from Day 1 installation which I have continued to complain. The evaporative coils were replaced first few days, but still continues to only cool half of my one story 1550 sq. ft. home!! Bedrooms are cool, but den, kitchen, dining room are 84 degrees. Contractor has been out several times and cannot seem to determine the problem. New ductwork was installed when air conditioner was initially installed. Still have air conditioner and contractor continues to try to find problem!!!!!!!

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