Consumer Reviews of RUUD Air Conditioner
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Number of Reviews: 51
Average Rating: 3 out of 5
The opinions expressed in these reviews are the opinions of consumers that visited FurnaceCompare.com.
They do not necessarily represent the opinions of FurnaceCompare.com.
Review your RUUD Air Conditioner
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Results 1 to 10 of 51 for RUUD Air Conditioner Reviews.
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Date created: 2010-07-06
Name: C. Williams
Years owned: 24
Satisfaction Rating:
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Review:
I have two Ruud units that are about 24 years old. Aside from a relay
switch, or ants shorting out some circuity in the outside compressor,
these units just keep on running. I try to make it a point to clean the
coils every three or four years, whether they need it or not. I imagine
they are about a Seer 6 or 8, and very inefficient by today's standards,
but I certainly hate to replace something that is not broken.
Date created: 2010-06-28
Name: Liam Donaldson
Satisfaction Rating:
| Very Unsatisfied |
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Neutral |
Somewhat Satisfied |
Very Satisfied |
Review:
This is a total piece of garbage. Installed in 2008 and has failed to
provide cold air every year at the start off summer. I've paid 655 for
repairs so far. I'm now told it might be the coil in the furnace that has sprung another leak. They ought to provide the new part but I will have to pay for the labor. If there is a class action lawsuit, I will join that for sure. Or start one. What a lousy crummy product this is. Avoid this product.
Date created: 2010-06-15
Name: Pat Nyberg
Years owned: 1
Satisfaction Rating:
| Very Unsatisfied |
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Neutral |
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Very Satisfied |
Review:
Purchased 4-09. Numerous call back. Leaking thru ceiling, etc. Not cooling, 6-10. Not cooling again. Lost 3 pounds. Two day fix, two visits. Told installer/purchased from wanted new unit. No lemon law. Told "good luck with that". Very disappointed. Would never buy another Ruud. No contact numbers with manufacturer available. What does that tell you? Do your homework before purchasing.
Date created: 2010-06-09
Name: Shelia Hilvers
Years owned: 8
Satisfaction Rating:
| Very Unsatisfied |
Somewhat Unsatisfied |
Neutral |
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Very Satisfied |
Review:
For the last 3 yrs. out of 8 yrs, we have had the welds rewelded, coolant leak . Well, said very common??? We have two units. Yes, you
have to replace both not one as the coolant does not go into the old unit when buying a new one. Think there's a recall on these???
Date created: 2010-06-08
Name: A. l. McGee
Years owned: 8
Satisfaction Rating:
| Very Unsatisfied |
Somewhat Unsatisfied |
Neutral |
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Very Satisfied |
Review:
We haved owned this Ruud system for 8 years. This system is great, no
trouble at all. Keep your filter changed and have it serviced once a
year. In a lot of the reviews I have read, it sounded like some of them
are rating the installation and the service they got or didn't get. I
would say, look for a quality company to install your HVAC system. Get
a contract (and read it) make sure you and your contractor understand all in the contract. You will both be very happy.
Date created: 2010-05-14
Name: Marsha Gulick
Years owned: 20
Satisfaction Rating:
| Very Unsatisfied |
Somewhat Unsatisfied |
Neutral |
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Very Satisfied |
Review:
Another summer is here and the unit is still working. Needs freon
but it is still somewhat cooling. Will have annual maintenance done
soon, to correct that. Will shop for another Ruud for my mobile
home. The contractor wants to put in a Goodman, but you get what you
pay for. Goodman is cheap. Happy with Ruud. I don't know who the
installer was though.
Date created: 2010-05-04
Name: Gary James
Years owned: 1
Satisfaction Rating:
| Very Unsatisfied |
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Neutral |
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Very Satisfied |
Review:
I purchased an 18 plus seer Ruud ultra system from ECM H/C in South
Florida eight months ago. After 2 weeks, I came home to a hot house. The ECM technician came out and said the thermostat was bad. Two weeks later, the same thing happened. A message scrolled on the thermostat telling me to check AC and call for service. Technicians returned a few more times and in December removed and replaced the entire coil and additional sensors. After the coldest winter in Florida's recent history, I turned the unit back on to receive the same message. ECM returns and tells me the unit is experiencing a high voltage problem to call the power company and electrician. After having the power company and a master electrician check my power, they determined the power to my house was fine. ECM tells me Ruud says the unit is fine and their salesman who had at one time told me how patient I was will not answer or return my recent calls regarding this piece of junk. So much for the ECM no lemon policy. It seems that the manufacturer will not take responsibility and the dealer wants to dance around the subject while there was no problem cashing my check when the unit was purchased. I now have no trust whatever in both the manufacturer or the dealer.
Date created: 2010-04-04
Name: Jim Sheridan
Years owned: 7
Satisfaction Rating:
| Very Unsatisfied |
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Neutral |
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Very Satisfied |
Review:
After 7 years, I have to replace my whole unit. I was told by the original installer that I have a leak in the compressor and leaks in the inside coil unit. Total cost $1600. The year before, I spent $600 to replace 2 parts in the compressor. The installer dyes left me high and dry by saying they could not help me but they would sell me a new one. I am very disappointed at the poor service and equipment Ruud sold me. I still have it so if you want to check out my complaint, plus the bill from last year. Why don't you stand by your product?
Date created: 2010-03-21
Name: Larry Michelson
Years owned: 16
Satisfaction Rating:
| Very Unsatisfied |
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Neutral |
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Very Satisfied |
Review:
I have owned a Tall Ruud Central Air Conditioning system for 16 years.
Two years ago, the company I work for started to carry the Ruud Brand.
Almost every day someone tells me they love their system. Almost all of the problems that arise with an air conditioning system come from bad planning, wrong equiptment selection, wrong size ducting, bad power supply, poor service, and a bad installing contractor!!!! Get
references, buy quality work and enjoy the tax rebates while they last.
Ruud is a tremendous product, choose your system and installer wisely. I know I sell it every day!
Date created: 2010-02-15
Name: Dr. Shem K. Akyea
Years owned: 2
Satisfaction Rating:
| Very Unsatisfied |
Somewhat Unsatisfied |
Neutral |
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Very Satisfied |
Review:
Purchased unit model uand/048jaz of the Ruud Achievers Series in
November 2008 through a company by the name Frontier AC & Heating. The first unit installed had to be replaced last summer because it kept shutting off and blowing hot air during the summer of 2009. The unit was defective and simply did not work. The current unit, an exchange since the summer of 2009 worked well until 2 weeks ago. We have since
experienced 3 malfunctions!!!! The company that installed the unit is on her way back to my house. I am sorely disappointed. Survisor to say the temperatures this winter in South Texas have been the coldest in a long time and the forecast for tonight isn't any better!!
