Consumer Reviews of RUUD central air conditioners

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Date created: 2013-06-11 Name: Contractor
Location: San Antonio TX

Satisfaction Rating:
Review:
"Piece of Junk"
Do not buy Ruud!! I am a contractor and have had to replace Ruud systems that were installed within the last 1-2 years due to leaks in compressor. I have to eat up cost of freon and they do not want to pay you anything for your labor. Horrible service. Do not get Ruud.

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Date created: 2013-06-09 Name: J. Coats
Location: Longwood, Florida

Satisfaction Rating:
Review:
"Ruud AC Units Didn't Last"
I had 2 units put in my home back in 2003. In 2011 I had to have the outside coil replaced on one. In 2012 I had to have the inside coil replaced on the same one. Now my upstairs AC unit is going bad. The inside coil is leaking gas and froze up. I have to replace it now. Next time I will pay a little more and get a better unit.

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Date created: 2013-06-06 Name: m.waters
Location: Richmond, Va

Satisfaction Rating:
Review:
"Great Variety in Ruud's Furnace Selections"
I have had great success with selling Ruud condensing units with minimal at best warranty issues. Would stand behind this equipment all day long. Great looking units and the ease of working on the Achiever units cuts compressor or reversing valve changes in half.

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Date created: 2013-05-21 Name: P. Frank
Location: Nashville, TN

Satisfaction Rating:
Review:
"Works Fine Since 11/2009 Installation"
I have had no problem at all since Nov 2009 installation. You can hear the air blowing through the vents. It is a split system with RCFL-HM4821AC evaporator coil and RGRM-10EZAJS furnace. 10 years limited warranty on AC and furnace and 5 years on coil. Had RGRA removed after a few days because of whirring noise. Don't get that one!

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Date created: 2013-05-20 Name: Diasppointed in Texas
Location: Houston, TX

Satisfaction Rating:
Review:
"Incredible Noise Polluter"
I had a Ruud dry condenser installed 8 months ago. Immediately after installation I called the service company back to verify it was installed correctly due to the volume of operation. They said the unit did operate at an unusually loud volume, however there was nothing they could do about it. This unit is installed outside 2 bedrooms and it makes sleeping disruptive and difficult. A neighbor had another brand installed the same day and it is quiet as a mouse. This unit was covered under a home warranty so I had no say in the manufacturer. Ruud is junk. Would not advise selecting this manufacturer.

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Date created: 2013-05-14 Name: GV
Location: Gatineao , QC

Satisfaction Rating:
Review:
"Junk"
Compressor died and can't get any parts. 5 years old, no one wants to help you.

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Date created: 2013-04-23 Name: B. Dukes
Location: Baltimore, Md.

Satisfaction Rating:
Review:
"Ruud A/C unit"
It’s been 20 years and still no problem at all. Just took a dump. I'll get another one. I notice that all the reviews on all the manufacturers lean to more unsatisfied than satisfied. People who are unhappy will always take time to complain. People who are happy will always take time to praise the product. This website proves it. Look at the reviews on the top models. More unhappy than happy.

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Date created: 2012-11-17 Name: R. Burnett
Location: Edna, Tx

Satisfaction Rating:
Review:
"Ruud is junk"
New unit installed for about 1 year when evaporator started leaking. Ruud replaced the evaporator coil but I had to pay the labor cost. The Ruud brand is junk, don't buy!

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Date created: 2012-11-01 Name: K. Jones
Location: Kingsville, TX

Satisfaction Rating:
Review:
"evaporator coil leak after only 5 years"
Our ruud unit evaporator coil is leaking refrigerant after only 5 years of service. Out of warranty - so sorry - says manufacturer. This stuff is junk in my view. Buy another product. I certainly will. The Unit was sold to me by Aire Serv.

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Date created: 2012-10-16 Name: J doe
Location: south, FL

Satisfaction Rating:
Review:
"reliable"
My unit is 22 years old. I have replaced one contractor, and one condenser fan motor. It has now developed a refrig leak in the evap coil, so I will be changing out the unit, but it has been a good system.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.