Consumer Reviews of Rheem central air conditioners

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Date created: 2013-05-17 Name: Rob R
Location: Valencia, CA

Satisfaction Rating:
Review:
"So Far, So Quiet!"
We had a new Rheem 16 seer 2 stage AC system installed. The AC is the RARL-060JEZ, a 5 ton non-communicating 2 stage compressor. I wanted 2 stage mostly because we were upsizing from 4 to 5 tons. The 4 worked well in most circumstances and I didn't want to lose the ability to get both floors consistently cool. The other thing I was interested in was to have a quiet system. Our unit sits outside our dining room window. I was very excited to see that the Rheem RARL-060JEZ is a very "short" (33 inches tall) unit. It seems most of the newer high efficiency units are taller rather than wide. The Rheem fit beautifully and doesn't block the view out the window. The biggest surprise is the noise level, or lack thereof. You can stand next to the window, mere inches from it, and not hear the unit at all. You can hear the soft sound of air rushing through the vent, and that's about it. Even the start-up sound is virtually inaudible from inside. It's incredibly quiet, far more quiet than I would have expected. Only time will tell about the reliability, but so far I'm extremely impressed.

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Date created: 2012-09-05 Name: Jim Dennison
Location: Jackson, TN

Satisfaction Rating:
Review:
"going strong"
It is 35 years old and still going strong!

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Date created: 2012-05-28 Name: Jennifer haner
Location: Bartlesville, Oklahoma

Satisfaction Rating:
Review:
"I hope mine is around for another twenty"
We got a 3 ton when we were told a 2 ton would do. We did it for two reasons, one the unit would not have to work as hard and two we may add onto our home. We have not done anything other then clean and oil the unit in twenty years. The furnace part of it, had to have a new control panel put it in at 15 years and we did that our self for the cost of 225.00. It was easy, there is a trouble shooting light on the unit that lets you know what you need to replace. I don't know if the new Rheems are as good as mine, but I hope mine is around for another twenty. Take care of your units and they'll take care of you.

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Date created: 2012-03-01 Name: Eric
Location: Harvey, Lousianna
Years owned: 20

Satisfaction Rating:
Review:
"Technician report on Rheem product / The true facts"
The real truth about Rheem product and any other product for that matter. All systems breakdown. These reviews are a total joke. I am an a/c technician and there is not a better quality unit on the market than Rheem. These complaints as a technician are mostly installation problems, insulation problems or customers venting because the company who installed the unit did not use good judgement when installing the system. They had a freon leak on a solder joint and the system doesn't cool, that is not a manufacture problem that is a installation problem. People, please use a reputable company and if there is a problem find out what the real problem is before bashing any name brand out there. 85% of problems are installation problems not product malfunctions. This is my 2 cents for what it's worth.

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Date created: 2011-12-02 Location: West Palm Beach, FL

Satisfaction Rating:
Review:
"My Rheem keeps me cool."
I've had my Rheem air condition about a year know and it is an upgrade indeed this summer. I live in South Florida and I put an sir conditioner through its paces almost all year round! It cools the house efficiently and quickly and despite the fact that it is a larger a/c unit than my last one it is efficient enough in how it uses energy that I have not seen a large jump in my energy bill.

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Date created: 2011-09-21 Name: E. Bokenkamp
Location: Birmingham, AL
Years owned: 13

Satisfaction Rating:
Review:
"3-ton condensing unit"
In 13 years of service I only had to replace two run capacitors, and last year I had to replace a fan motor. The outside unit (compressor) is still running fine, but I needed to replace the entire split system due to a freon leak in the evaporator coil, which is 21 years old. I have no complaints with my Rheem unit and got the service I expected. Receiving good service out of a unit is having it installed initially by a well known, reputable contractor and then having regular maintenance performed.

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Date created: 2011-09-02 Name: L.C.
Location: Charleston, SC
Years owned: 3

Satisfaction Rating:
Review:
"tenured individual with Rheem background"
Most complaints noted below sound like installation issues. Rheem has been ranked #1 by consumer reports as far as reliability, especially in regards to its furnaces. For your money you will not find a better system. Minus general component issues that are outside a manufacturers control, they are a unit intended for the long haul. Also, they are one of the few manufacturers that tries to head off any discovered defects before it gets in the hands of the end user. Bi-annual maintenance and front end research on the installing contractor will make all the difference in the world, no matter what system you choose. Investing in an hvac system should have no less due diligence than buying a car, taking on a mortgage or sending your child off to college. It is a major expense! Have faith in a respectable contractor and if they offer a Rheem feel lucky!

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Date created: 2011-06-27 Name: R Romaine
Location: Summerfield FL
Years owned: 13

Satisfaction Rating:
Review:
"original Rheem 3 ton"
i live in FL have a 2,300 sq ft home built in 1984 and the original Rheem 3 ton unit is still working like gangbusters despite its age. Yearly maintenance/parts has kept it going. Now after lots of service, it isn't worth putting $ into and isn't cost effective anymore. Time to replace the whole system now. Most likely will go w/ the same brand.

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Date created: 2011-05-31 Name: GT
Location: CT
Years owned: 16

Satisfaction Rating:
Review:
"True value"
I have three systems, each with an AC and Hi Eff furnace, all installed in 1995. All have operated perfectly with only one or two very minor furnace issues that were quickly and inexpensively resolved. All systems have been seasonally serviced by my contractor every year. I have concluded that all AC/Furnace makers' products are similar and it is the quality of the contractor that determines if a homeowner has a good experience with a particular makers product. My Rheem systems are a good value because of the cost/reliability relationship but get an experienced contractor to avoid headaches.

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Date created: 2011-05-30 Name: j leop
Location: gulfport, ms

Satisfaction Rating:
Review:
"split unit"
unit seer 13.... 12 years old..............no service calls on AC until now....has leak somewhere and looking to fix or replace............1 call on heater to replace electronic board.........recomend buying units with least amount of electronics and never buy a heatpump...............gas heat is the best

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.