Consumer Reviews of Rheem central air conditioners

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Date created: 2010-10-22 Name: s kirk
Location: Terrebonne, Or

Satisfaction Rating:
Review:
"piece of junk"
Just recieved a bill for labor to replace the compressor in a Rheem heat pump. The unit is about 1 1/2 years old. and so far the equlizer tube had broken twice, the txv valve has had to be replaced, and the compressor has been replaced. In a year and a half the unit has yet to work corectly for three straight months.

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Date created: 2010-09-22 Name: tumolt
Location: Florida

Satisfaction Rating:
Review:
"GARBAGE"
My 2 1/2 ton new central air conditioning system was a little over 1 year old and out of full warrantee when the computer control and air handler fan motor went out. The parts were free but the labor was $300. My A/C repairman told me that Rheem and other companies buy the same junk for their AC systems. Let the buyer beware. Rheem and other companies that buy the same components will cost you money way before the money you supposedly save on a new high effieciency A/C system. The problem is far reaching so do your homework and asked AC repairmen what systems the past 3 years hold up and rarely require repairs. Don't ask a salesman. Get at least 10 opinions and make sure they are on newer units. Some manufacturers are cheapening up on quality components. Get a contractor that will give you at least a 5 year warrantee on parts and labor at no additional cost and you'll save not only on electric but repairs.

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Date created: 2010-09-09 Name: Juli
Location: Columbus Ga

Satisfaction Rating:
Review:
"Not happy with Ac unit"
this is r 3rd rheem unit we have had the first on the home we bought 8 yrs ago then replaced it when we remodled r house a yr went by and the compersser went in it thank god it was under warenty, then the thinhg froze up and found out we had to have freon put in, we sold that home just bought this one almost 4 months ago had a home inspection said nothing was wrong withe the ac, now 3 days ago the house just was not cooling down went into the attic today and found ice on the unit , went to the outside unit and ice was there as well. so now hvae the house all opened up no ac and I live in GA. And it's really hot and now I dont know if the ac guy is going to call me back or not, and need be I will never ever have another rheem unit again.

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Date created: 2010-09-08 Name: M. Thomas
Location: Ocala, Florida

Satisfaction Rating:
Review:
"Junk"
If I had check with this site before I bought a Rheem I never would have purchased one. Spent alot of money on a 4 ton heat pump unit and its a piece of junk, rheem doesn't want to hear that the unit I purchased is defective. They won't even send a person who works only on Rheems to come and look at it. It's all in my head and I am a Problem Customer" My advise to anyone thinking of purchasing a rheem is please think again, do your homework or be ready for the worse.

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Date created: 2010-08-18 Name: Gregg A.

Satisfaction Rating:
Review:
"Rheem "N" coil"
Well, The Rheem unit is now gone. but here is what I can say about it. 1. the "N" coil when it works draws a huge amount of moisture out of the air. As I said , when it works, the first coil only cooled 60% of the coil and would not cool the 1800ft house. The Second "N" coil worked really great, an icy dry cold....that lasted a week!!!, then the coil stopped working at 100% and went to around 50%....Manufacturing defect or not...Rheem caused me great discomfort in numerous ways. 2. The Fan blower in the furnace was so loud I could hardly hear the TV..LOL 3. the brand new condenser and compressor were very loud.

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Date created: 2010-08-04 Name: Caper House

Satisfaction Rating:
Review:
"NEVER BUY RHEEM - WORST THING EVER"
I had a complete unit installed less then 2 yrs ago. It already had a broken fan, plus no freon. Cost of repair almost $300.00 in labor. The old unit was running smooth for 10 years. Never had a problem until I was forced by the hoa to exchange the unit to meet new building codes once the roof was repaired. Of course, the old unit was not a Rheem. This garbage does not last. Do not buy Rheem. Do not buy Rheem. Do not buy Rheem. Do not buy Rheem. Unfortunately, this is the only thing I can do, after trusting the contractor. Tell you, do not buy Rheem.

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Date created: 2010-07-21 Name: Gayla Ray

Satisfaction Rating:
Review:
"Noisy, compressor"
Purchased Fall '09. As soon as turned on a/c, the noise from the compressor kicking on/off is so loud I have contemplated moving to another bedroom. Haven't gotten any satisfaction from installer. Wish I had my old unit back. I hate this thing!

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Date created: 2010-07-20 Name: Christopher

Satisfaction Rating:
Review:
"no cold air"
Do not buy Rheem! Do not buy Rheem! I'm writing this review in the hope that if one person out there see's this that would be great!!!! Just had 2 Rheems, 18 seer rasl-024jec units put in (their top of the line units). The total cost was 15,000 and counting. They do not get the house cold until the sun goes down. Last night, it was 74 outside and 76 inside at 10pm. I'm in the process of having the units removed. Research better than I did. Do not take your contractors advice. They push Rheem because they are better profits. There's profit in numbers.

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Date created: 2010-07-06 Name: M. Cruit
Years owned: 1

Satisfaction Rating:
Review:
"got Rheemed too"
Bought and had this unit installed about a year ago. The company that installed it went out of business. Had a tech over to service the unit; it was nearly out of refrigerant, but the tech couldn't find a leak. Tech charged the unit and said he could not guarantee the work since he didn't repair a leak. WTF? Can anybody just build shit that works?

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Date created: 2010-06-17 Name: D. Barnes
Years owned: 3

Satisfaction Rating:
Review:
"Warranty is next to useless"
4 ton unit came with our new house. Week before Memorial Day, it started blowing hot air. Techs at Cordova HVAC were quick to arrive and found a bad valve and leak in inside coil. Great! It's under 10 year warranty. Yeah, if they can find a coil!! Originally, told Rheem would have one on the 11th, 3 weeks. Now it's the 28th, 5 weeks. Oh, and $600+ to repair. Options are freon and a valve, plus repair = ~$1000, or a 'better adt' coil = $1200. All this during heat indexes running 105+. Their warranty is not worth the paper it's written on. There is no excuse not to have parts available on a 3 yo unit. They suck. Don't waste your money on this outfit.

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