Consumer Reviews of Rheem central air conditioners

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Date created: 2011-11-27 Location: Gainesville, Fl

Satisfaction Rating:
Review:
"It's an alright unit."
Runs perfectly during the winter months when its responsible for heating the house. There also have been little to no issues with cooling during months of lighter cooling usage, such as May and June. But in the months of July and August, when the temperature often soars to 100 degrees, I feel like the unit struggles to keep up with the cooling needs of our condo. During these times it'll take a bit longer to recognize how hot it is, meaning that for a while we'll be sweating it out while we wait for the unit to kick back on again (we have it set to automatic). Either way it's not that serious a problem, just felt it was worth mentioning. We've never had to make any repairs to it, which is great! I would have no problems recommending this model to a friend.

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Date created: 2011-11-12 Name: L. Storm
Years owned: 1

Satisfaction Rating:
Review:
"service of ac"
New home with new ac Rheem RHLL-HM4821JA unit and less than 1-1/2 year old cost over $500 for repairs to air handler. Keeping in mind contractors always put the least expensive units into new home construction. I would still expect a longer life span than 1-1/2 years. So a word to the wise, you get what you pay for, so pay a little extra and get a quality product and definitely not a Rheem product.

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Date created: 2011-11-06 Name: John Ristaino
Location: Key Largo, Fl

Satisfaction Rating:
Review:
"FREON LEAKS"
This is a top of the line unit(model#RAPM 056jez)..seer 17+. 5+ ton. Was told it would be quiet. No way. Blower is very noisy inside house. Outside okay. Within a few months... started tripping breake model (new house)Technician came out (Monroe service) and fixed. Now... 2 weeks outside of labor warranty...unit has failed. Freon leak in condensor coil, a brand new unit. Had to go over 1 week without air while my installer could get around to it. They still are waiting for parts from Rheem. The service charge will be over 1000 bucks because of Freon recharge and labor which Rheem will not pick up according to my installer. Don't buy this Rheem RAPM 056JEZ unit. It is junk.

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Date created: 2011-10-23 Name: R. Sterling
Years owned: 1

Satisfaction Rating:
Review:
"Noisy AC"
This is the noisiest compressor ever! This unit sits outside my bedroom and I have been unable to sleep through the night for months. It wakes me up every time it kicks on because the compressor makes a loud clanging noise. We have been fighting with the dealer for months to replace this unit that is under warranty. My advice is to not buy any rheem product.

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Date created: 2011-10-08 Name: homeowner
Location: Midwest

Satisfaction Rating:
Review:
"Do Not Buy Rheem Products Online; Warranty Will Not Apply"
I never owned a Rheem and I have no complaint. I just want to get the word out that before buying any cooling or heating systems/components online including ebay you must read the original warranty from the manufacturer. Many now state in their exceptions if it is bought online the warranty is invalid. Some warranties are available to view online at the manufacturer's websites. Comfortmaker, Rheem and Coleman all have warranties that are null and void if unit bought online.

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Date created: 2011-10-06 Name: cindy hess
Location: mckenzie, tn
Years owned: 5

Satisfaction Rating:
Review:
"BLOWER MOTOR"
Bought a Rheem rqnabo48jk unit when we built our new house. Five year warranty. Well its been 5 years 2 month and had to replace the blower fan motor. $400 for the motor they won't replace it because it was 2 months over the warranty. Sad when its all about the greed in the money we can make on the people. Buy the cheaper materials knowing they won't last and replace the new one in hopes it goes out after another 5 years.

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Date created: 2011-09-21 Name: E. Bokenkamp
Location: Birmingham, AL
Years owned: 13

Satisfaction Rating:
Review:
"3-ton condensing unit"
In 13 years of service I only had to replace two run capacitors, and last year I had to replace a fan motor. The outside unit (compressor) is still running fine, but I needed to replace the entire split system due to a freon leak in the evaporator coil, which is 21 years old. I have no complaints with my Rheem unit and got the service I expected. Receiving good service out of a unit is having it installed initially by a well known, reputable contractor and then having regular maintenance performed.

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Date created: 2011-09-20 Name: Disatisfied Jeff
Location: St Pete FL
Years owned: 2

Satisfaction Rating:
Review:
"Worst AC unit"
Read reviews! Do your homework! If you do not care about your money and stress is your thing. Then, by all means...BUY A rheem RSMA. You'll get all those things and more. There products don't work correctly. I'm perplexed how they even made it to the level they are as a company.

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Date created: 2011-09-12 Name: D. Petrich
Location: Boca Raton, FL
Years owned: 3

Satisfaction Rating:
Review:
"Worst Unit and Company EVER"
Don't ever purchase a rheem. Have owned this unit and have had problems with it since year one. Do not use All Comfort Air in Boca either. The owner, Larry could care less about your comfort. We've already dumped over $500 in service calls this year $260 in the last 3 months alone. My unit will start to go up in temperature at any point in the given day. At which I have to turn it off for an hour or so and hope that it then cools down. If not, I have to do this all over again. The one time I called Rheem Manufacturer in Atlanta the customer service representative has a totally scripted speech which she kept regurgitating. Then some loud mouth "supervisor" gets on and starts yelling at me. I have a 5 Seer unit and nobody seems to give a darn that this unit has never worked properly. In hindsight, my old Carrier was ugly but never had a problem with it in over 10 years.

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Date created: 2011-09-02 Name: L.C.
Location: Charleston, SC
Years owned: 3

Satisfaction Rating:
Review:
"tenured individual with Rheem background"
Most complaints noted below sound like installation issues. Rheem has been ranked #1 by consumer reports as far as reliability, especially in regards to its furnaces. For your money you will not find a better system. Minus general component issues that are outside a manufacturers control, they are a unit intended for the long haul. Also, they are one of the few manufacturers that tries to head off any discovered defects before it gets in the hands of the end user. Bi-annual maintenance and front end research on the installing contractor will make all the difference in the world, no matter what system you choose. Investing in an hvac system should have no less due diligence than buying a car, taking on a mortgage or sending your child off to college. It is a major expense! Have faith in a respectable contractor and if they offer a Rheem feel lucky!

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